“Our stay at the Orly was great. All the people were so helpful, kind and accommodating. The unit was clean and well stocked. The location was perfect for exploring by foot or transit. Would stay here again and highly recommend the Orly.”
“Thank you to whoever is managing this property and for the owner. We appreciate the place, the welcoming vibe, and the thoughtfulness put into making your guests feel comfortable. I love the place, it is a bit small but i absolutely love the place - we had everything we needed to thoroughly enjoy our stay. I highly, highly, highly recommend this place to anyone visiting Santiago. ”
“It is located at a safe area of the city. The room is of very decent size. Wide selection of food in breakfast. Offers customers two free bottles of water a day. However, nobody opened the door for us after we got out of taxi or offered to help with our luggage until we reached the check-in counter. The hotel and the facilities are also a bit aged. It is a pretty good hotel, but it doesn’t quite match the typical Ritz Carlton standard.”
“Excelente localização, sossegado e ao mesmo tempo próximo do comércio e de vários pontos turísticos, funcionários muito solícitos, café da manhã excelente, limpeza impecável, prédio novo e bonito, cortesia do café e frigobar no quarto ”
“Excepto que la sábana estaba un poco sucia, todo lo demás estaba bien. Me encontré con una habitación con un inodoro con mal olor y la recepción rápidamente me ayudó a cambiar de habitación.”
“Se agradece que cuente con varios tipos de enchufes, botella de agua de bienvenida, espejo con desempañante por calor, minibar en la habitacion.
El personal muy atento y amables. Muy grata estadia ”
“Hotel is pretty nice, good location but after service is quite poor
I have stayed from 23rd - 26th Dec and have settled the payment in advance.
They ask for my credit card for deposit purpose, when I check out they charged me 2 times the room fee without any notice (on 28 Dec) and when I reach out to them via email, no response was made (now considering reaching out on phone but yeah I am not based in Chile you know)
Let's see how it goes, probably need to make some calls, bad experience ”
“Stayed for one night between transport to Argentina. Staff were great, room was big, bed was comfy. Bathroom a little cozy, but fine. Great location for getting around Providencia.”
"It is located at a safe area of the city. The room is of very decent size. Wide selection of food in breakfast. Offers customers two free bottles of water a day. However, nobody opened the door for us after we got out of taxi or offered to help with our luggage until we reached the check-in counter. The hotel and the facilities are also a bit aged. It is a pretty good hotel, but it doesn’t quite match the typical Ritz Carlton standard."