“Thank you to whoever is managing this property and for the owner. We appreciate the place, the welcoming vibe, and the thoughtfulness put into making your guests feel comfortable. I love the place, it is a bit small but i absolutely love the place - we had everything we needed to thoroughly enjoy our stay. I highly, highly, highly recommend this place to anyone visiting Santiago. ”
“En líneas generales el hotel me pareceió fantástico.
El único aspecto que, en mi opinión, debería ser mejorado es el tema de la ducha y la regulación de la temperatura del agua. El Box de la ducha no estaba bien sellado con silicona y generaba una fuga de agua que mojaba el pido del dormitorio. Por otro lado el reguladore de la temperatura del agua no estaba funcionando, porque el agua salía o muy fría o muy caliente, pero fue imposible lograr un termino medio. Por lo demás un excelente hotel.……
“Excelente localização, próximo ao costanera e vários comércios. Hotel aconchegante, e funcionários atenciosos. O café da manhã é simples mas gostoso, tem sempre os principais itens e algumas variedades típicas. Tem um restaurante no hotel que funciona até as 23h e ajuda muito após um dia cansativo de passeios. Achei apenas a água no frigobar cara já que é algo que bebemos muito, mas é possível comprar nos mercados e deixar no quarto sem problemas. Além disso achei as toalhas limpas mas bem……
“Excepto que la sábana estaba un poco sucia, todo lo demás estaba bien. Me encontré con una habitación con un inodoro con mal olor y la recepción rápidamente me ayudó a cambiar de habitación.”
“It is located at a safe area of the city. The room is of very decent size. Wide selection of food in breakfast. Offers customers two free bottles of water a day. However, nobody opened the door for us after we got out of taxi or offered to help with our luggage until we reached the check-in counter. The hotel and the facilities are also a bit aged. It is a pretty good hotel, but it doesn’t quite match the typical Ritz Carlton standard.”
“This hotel is located in quiet area but close to metro station, and there's a tourist information just nearby. Also not far from cable car station Oasis and Sky Costanera, about 20 minutes walk. Most of the staffs are helpful. Room is clean and comfortable. Only the elevator in the hotel is the big problem - when you use the elevator, you need to contact with the room key but it's always not work. If you are lucky the staff will assist, but if you go to the 2nd floor restaurant from your……
“Hotel is pretty nice, good location but after service is quite poor
I have stayed from 23rd - 26th Dec and have settled the payment in advance.
They ask for my credit card for deposit purpose, when I check out they charged me 2 times the room fee without any notice (on 28 Dec) and when I reach out to them via email, no response was made (now considering reaching out on phone but yeah I am not based in Chile you know)
Let's see how it goes, probably need to make some calls, bad experience ”
“Stayed for one night between transport to Argentina. Staff were great, room was big, bed was comfy. Bathroom a little cozy, but fine. Great location for getting around Providencia.”
“Localizacao excelente, proximo a atracoes e estacoes de metro ou onibus, limpeza e instalacoes muito boas, excelente equipe. Dica visitar com calma o MUT que fica em frente ao hotel”
“The staff was amazing! They were so kind and personable. The facilities were very comfortable and relaxing as well. The Aubrey would be my go to if we visit Santiago again.”