外觀

美滿如家東京新宿西服務式住宅的評價

3 out of 5

評價

9.6

完美

10 分評分,優異;228 則評價中有 186 則" "
8 分評分,不錯;228 則評價中有 34 則" "
6 分評分,一般;228 則評價中有 7 則" "
4 分評分,欠佳;228 則評價中有 1 則" "
2 分評分,很差;228 則評價中有 0 則" "

9.6/10 

整潔度

9.2/10 

設施服務

9.8/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Adrian

讚好:整潔度和住宿狀況
住過新宿和池袋兩間,兩間都好方便舒適
於 2024 年 2 月住了 2 晚
Front desk team.-H 於 2024年2月22日的回應
Dear valued guest,Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay.As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home.we look forward to hosting you again.Regards,MIMARU Tokyo Shinjuku West

10/10 優異

真實旅客

家人同遊
讚好:客房舒適度
於 2024 年 2 月住了 3 晚
The Front Desk Team-K 於 2024年2月21日的回應
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay.As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home.We look forward to serving you again. MIMARU TOKYO SHINJUKU WEST

10/10 優異

Man Hon

讚好:整潔度和客房舒適度
於 2024 年 2 月住了 6 晚
Front desk team-L 於 2024年2月20日的回應
Dear valued guest,Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay.As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home.The whole staff was glad to hear that you have enjoyed your stay with us.We look forward to hosting you again.Regards,MIMARU Tokyo Shinjuku WestFront desk team-L

10/10 優異

Pak Chuen Alfred

於 2023 年 9 月住了 7 晚
The front desk, R 於 2023年10月24日的回應
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay.As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home. Again, thank you for giving us a review. We look forward to seeing you on your future travels here in Japan.

6/10 一般

Sheng Yuan

家人同遊
原本說好會附上浴室小板凳跟嬰兒澡盆,到的時候都沒有,請客服人員送廚房紙巾,後來也沒送來,兩張併靠的單人床一直分開很難睡,褟褟米的被子還有頭髮,住宿的感覺不是太好~
於 2023 年 9 月住了 5 晚
MIMARU SHINJUKU WEST Frontdesk-H 於 2023年9月29日的回應
Thank you for choosing to stay with MIMARU Tokyo Shinjuku WEST. We would like to sincerely thank you for taking your time to share the impression about your stay. We apologize for any inconvenience caused during your stay regarding the baby tub and the cleaning service. We are terribly sorry that the room was not cleaned enough, and we could not offer you a compensation service that matches you. We will promptly confirm and improve our service and thoroughly check it on a daily basis so that this kind of incident will never happen again. Based on your valuable opinions, we will strive to make further improvements so that you can stay comfortably at our hotel.We would like to thank you again for taking the time to share your experience with us. We hope to have you as our guest again!

6/10 一般

Kit yee tracy

於 2023 年 9 月住了 1 晚
Front Desk Team 於 2023年10月9日的回應
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay.The rooms of the hotel are spacious, about 40 m2 or bigger, so that you can relax as if you were at home.We look forward to having you again.

6/10 一般

Kit yee tracy

住兩晚沒有執房只掉垃圾筒垃圾,其他沒有理會
於 2023 年 9 月住了 2 晚
The front desk team-D 於 2023年9月16日的回應
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay.Regarding the cleaning process ,we collect garbage and replace the new towels everyday and on the fourth and seventh night of the stay there will be bed making and vaccuming of the room as well. We apologize for any inconvenience caused during your stay regarding the replacement of towel. We will promptly confirm and improve.We look forward to having you again.

10/10 優異

真實旅客

家人同遊
讚好:整潔度和客房舒適度
房間大
房間大,每天都會收垃圾和替換毛巾,飯店門口有巴士可到新宿西口站只要100日幣,對於有帶小孩的家庭可以省下很多腳力,唯一缺點是枕頭不太好躺,還有因為是羽絨被,對於會過敏的我每天都會打噴嚏==但整體而言是不錯的住宿體驗,下次有機會會再次入住
於 2023 年 8 月住了 9 晚
Front Desk Team-D 於 2023年8月27日的回應
Thank you for choosing MIMARU SHINJUKU WEST. As you have mentioned the WE bus is near from our location and really convinent for guests to go to shinjuku station whho has got small kids and for guests comfortable stay the garbage is collected everyday and towels are also replaced everyday.Regarding the pillows we apologize for any inconvenience caused during your stay. We will promptly confirm and improve the pillow type and hopefully you will be here to use it next time.Based on your valuable opinions, we will strive to make further improvements so that you can stay comfortably at our hotel. We would like to thank you for taking the time to post a review.Best regards The front desk team-D

10/10 優異

Yin Man

讚好:整潔度和住宿狀況
於 2023 年 8 月住了 1 晚
Front Desk Team-N 於 2023年8月20日的回應
Thank you for choosing MIMARU Tokyo Shinjuku WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. We look forward to having you again.

8/10 不錯

Sau Ha

讚好:整潔度和客房舒適度
於 2023 年 8 月住了 5 晚
MIMARU SHINJUKU WEST Frontdesk-H 於 2023年8月16日的回應
Thank you for choosing to stay with MIMARU Tokyo Shinjuku WEST. We would like to sincerely thank you for taking your time to share the impression about your stay. The front desk team were glad to hear your compliments about our hotel, since our aim is to make this place comfortable as it is a home. We would like to thank you again for taking the time to share your experience with us. We hope to have you as our guest again!

10/10 優異

hungyu

家人同遊
讚好:整潔度和客房舒適度
整體來說,很棒,離地鐵站慢走15分鐘,超市慢走10分鐘。前台服務人員很有禮貌,房間配備齊全
於 2023 年 6 月住了 15 晚
MIMARU SHINJUKU WEST Frontdesk 於 2023年7月18日的回應
Dear hungyu, Thank you very much for your nice review. As you mentioned we are located in a very central area where you can have easily access to the train station as well as restaurants and convenience stores as well. We are glad, the staff at the front were able to help you. We hope to have you again in your next trip to Tokyo!

10/10 優異

WEILIN

家人同遊
讚好:整潔度和客房舒適度
親子旅行
交通很便利,離JR新宿站、跟高速巴士站約13分鐘路程,很適合轉車到各地,非常適合親子旅行,房間很大有廚具、冰箱
於 2023 年 7 月住了 3 晚
The front desk team 於 2023年7月12日的回應
Thank you for choosing MIMARU Tokyo Shinjuku WEST. We would like to sincerely thank you for taking your time to share the impression of your stay. Whole staffs were glad to hear your compliments about our room. Our hotel is 10 minutes walk away from the Shinjuku station so that we will be distant to the busy and crowded place of Shinjuku. We hope that you could enjoy your stay and the days in Tokyo. We promise to keep working on our services to provide a better stay to all our guests. Again, thank you so much for leaving a comment. We hope to see you again on your next trip to Japan!

8/10 不錯

Chau Ha Conny

多人同遊
讚好:整潔度和客房舒適度
Good for family trip
Excellent that we can borrow kitchen utensils for cooking. But the mattress is quite poor not much elasticity. Also, there is no place to hang clothes in the shower toilet, which is not convenient. Hope these can be improved.
於 2023 年 6 月住了 4 晚
MIMARU SHINJUKU WEST Frontdesk 於 2023年6月19日的回應
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. The whole staff was glad to hear that you like our kitchen and were able to spend a nice time. Also, thank you for your valuable opinions regarding room facility. We will do our best to make you feel comfortable by referring to your opinions. We look forward to having you again.

10/10 優異

Chi Shing

親子同遊
讚好:整潔度、設施服務和住宿狀況
Spacious room and clean, regular fridge is in the room so you can keep drinks and ice cream. The only cons is a bit far from JR(takes 10-15mins) but it’s still a good choice for family travel.
於 2023 年 5 月住了 5 晚
MIMARU SHINJUKU WEST Frontdesk 於 2023年5月29日的回應
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay.The whole staff was glad to hear that you were able to spend a nice time in our hotel. Also, we are sorry that we did not meet your expectations regarding location. We look forward to having you again.

10/10 優異

YVONNE

家人同遊
讚好:整潔度和客房舒適度
東京家庭遊
房間乾淨整潔,而且設施十分好,真的很適合一家大小出遊,美中不足是位置雖然走大概十分鐘才到新宿站
於 2023 年 3 月住了 2 晚
MIMARU SHINJUKU WEST Frontdesk 於 2023年3月31日的回應
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home. To provide guests with a quiet environment, we are located a 10-minute walk from the train station. This enables us to make your stay with family and friends more comfortable. We look forward to having you again.

8/10 不錯

Yuk Lan

多人同遊
讚好:整潔度和客房舒適度
spacious room, well equipped and clean but the mattress is a bit not supportive.
於 2023 年 3 月住了 6 晚
MIMARU SHINJUKU WEST Frontdesk 於 2023年3月28日的回應
Thank you very much for your detailed review about your experience at MIMARU Tokyo Shinjuku West.We are very sure your review will be very helpful to others, we do not have word to express our gratitude.MIMARU Tokyo Shinjuku West has rooms for groups of 4 and 6 people. Like you mentioned, the rooms of our hotel are spacious, about 40 m2 or bigger, so that you can relax as if you were at home.Thank you for your opinion with the mattress. It will be helpfuf for us.We hope to see you again at MIMARU.

10/10 優異

Hai Ko

於 2023 年 3 月住了 4 晚
Front Desk Team 於 2023年3月15日的回應
Thank you for choosing to stay with MIMARU Tokyo Shinjuku WEST. We would like to sincerely thank you for taking your time to share the impression about your stay. The front desk team were glad to hear your compliments about our hotel, since our aim is to make this place comfortable as it is a home. We would like to thank you again for taking the time to share your experience with us. We hope to have you as our guest again!

10/10 優異

CHAN PUI

家人同遊
讚好:設施服務和住宿狀況
距離距離車站其實有點遠…在外出玩一天,從JR步行回酒店時是有點痛苦。
於 2023 年 3 月住了 2 晚
MIMARU東京新宿WEST 於 2023年3月13日的回應
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. Thank you for your valuable opinions regarding location. We will do our best to make you feel comfortable by referring to your opinions.We look forward to having you again.

8/10 不錯

YINGCHIEH

家人同遊
讚好:整潔度和客房舒適度
空間大、交通方便、舒適、設備優
於 2023 年 2 月住了 7 晚
Front Desk Team 於 2023年2月14日的回應
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay.We are glad to hear that you are satisfied with the hotel's location and room.We look forward to having you again.

10/10 優異

Alexander

親子同遊
讚好:整潔度、設施服務和住宿狀況
Staff is very responsive and helpful. It is about 15 mins walk from Shinjuku station so not very close but not too far either.
於 2023 年 1 月住了 4 晚
Front Desk Team 於 2023年1月29日的回應
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay.We are glad that you are satisfied with our service.We look forward to having you again.

10/10 優異

Wai Shan

於 2023 年 1 月住了 5 晚
Front Desk Team 於 2023年3月15日的回應
Thank you for choosing to stay with MIMARU Tokyo Shinjuku WEST. We would like to sincerely thank you for taking your time to share the impression about your stay. The front desk team were glad to hear your compliments about our hotel, since our aim is to make this place comfortable as it is a home. We would like to thank you again for taking the time to share your experience with us. We hope to have you as our guest again!

10/10 優異

wai kei

家人同遊
讚好:整潔度和客房舒適度
非常適合一家大細
房間大而潔淨,獨立冷氣,設備齊全,可外借廚房用具,酒店外有巴士100yen到新宿西站,如行需要大約15分鐘。
於 2023 年 1 月住了 8 晚
MIMARU SHINJUKU WEST Frontdesk 於 2023年1月16日的回應
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay.The whole staff was glad to hear that you were able to spend a nice time comfortably.We look forward to having you again.

10/10 優異

PEI CHIA

於 2022 年 10 月住了 3 晚
MIMARU SHINJUKU WEST Frontdesk 於 2022年11月1日的回應
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. We are pleased to know that you had a great time here at our hotel.We look forward to having you again.

8/10 不錯

Eric

家人同遊
讚好:整潔度和住宿狀況
不滿:設施服務
Really enjoyed our stay - staff was very friendly and helpful
於 2024 年 5 月住了 4 晚
The front desk team-H 於 2024年5月18日的回應
Thank you very much for choosing our hotel during your stay in Tokyo. We appreciate that you are taking your precious time to share your impressions of your stay with us. We are delighted to hear that you were satisfied with our hotel. Our hotel rooms are about 40 m2 or bigger. To provide guests with a quiet environment, the hotel is located a 10-minute walk from the train station.The Tokyo Metropolitan Government Observatory is also close by and easy to get to. You can take the bus from Shinjuku Station to the hotel that takes about 7 minutes. To the airport, you can also take the bus from Washinton Hotel which is 1 minutes’ walk away. We look forward to welcoming you again at our hotel. Best regards.

10/10 優異

Jeffrey

家人同遊
讚好:整潔度、設施服務和住宿狀況
Had a really excellent stay here. The staff were extremely nice and knowledgeable of the area. Was also within walking distance of several restaurants and the train station. Would definitely stay here again!
於 2024 年 4 月住了 23 晚
The front desk team-H 於 2024年5月14日的回應
Thank you for your warm comments.We are glad to know that you enjoy your staying with us while traveling in Tokyo.Here at Mimaru, we are always doing our best to give to our guests the best reccomendations of places to go. While make them feel like they are in their own home.Please do not hesitate to come back.We will be glad to host you again.Kind Regards

10/10 優異

RUJUN (Beijing)

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 7 晚
MIMARU SHINJUKU WEST Frontdesk-S 於 2024年5月11日的回應
Thank you for your review.We really appreciate it.Please do not hesitate to contact us again!Kind Regards

10/10 優異

Mary

讚好:整潔度和住宿狀況
Convenient location, clean rooms.
於 2024 年 4 月住了 4 晚
MIMARU SHINJUKU WEST Frontdesk-I 於 2024年5月3日的回應
Dear Mary, thank you for taking your time to share the impression of your stay. As you have noticed, our hotel is in the heart of Tokyo and gives you an easy access to any place you would like to visit. As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home.We are hoping to see you again soon. Front desk team

10/10 優異

Krystel

親子同遊
讚好:整潔度、設施服務和住宿狀況
My family and I stayed at this location for 5 days and we were thoroughly pleased. Every staff we met and spoke with were professional, kind, and helpful. They took the time to answer any questions/concerns we had concerning transportation options, luggage delivery service to the airport, etc. My family and I are highly satisfied with our stays with Mimaru (Tokyo Shinjuku & Osaka).
於 2024 年 4 月住了 5 晚
The front desk team -D 於 2024年5月1日的回應
Dear KrystelThank you for choosing MIMARU Tokyo Shinjuku West. We would like to sincerely thank you for taking the time to share your impression of your stay.We are here to make sure that our guests will have enjoyable and memorable stay. And we all of the staff are glad to hear your compliments about our service.Hope to see you here in MIMARU again.

10/10 優異

Megumi

讚好:整潔度、設施服務和住宿狀況
家族4人で一緒の部屋に泊まれて冷蔵庫やレンジやキッチンがあり良かったです
於 2024 年 4 月住了 2 晚
Front Desk Team-N 於 2024年4月30日的回應
この度はMIMARU新宿WESTへお越しいただき、誠にありがとうございます。また、お忙しい中ご滞在の感想をご投稿いただきましたこと、重ねてお礼申し上げます。施設やサービスに関してお褒めの言葉をいただき、大変嬉しく思っております。またのお越しをスタッフ一同心よりお待ちしております。

10/10 優異

Kevin

讚好:整潔度和住宿狀況
Great stay with family with kids. Bunk bed good for two kids. Shower pressure is great. Forgot to check the roof terrace. Too bad it closes early at 8pm. Get some breakfast food the night or grab them from Lawson or 7 eleven.
於 2024 年 4 月住了 4 晚
The front desk team-T 於 2024年4月24日的回應
Thank you very much for choosing MIMARU Tokyo Shinjuku WEST. We thank you very much for taking the time to share your impressions of your stay with us. We are delighted to hear that you were satisfied with our hotel's facilities and location. Our hotel rooms are spacious and comfortable so that you can feel at home. The hotel is only a 10-minute walk from Shinjuku Station, making it a comfortable place to stay away from the hustle and bustle of Shinjuku. There is a lot of restaurants and convenience store in the surrounding area. In addition, the entire front desk staff will be happy to provide you with information on sightseeing spots in and around Shinjuku. We are very sorry to hear that you were unable to use the terrace, Terrace is opened from 9AM to 8PM on the sunny day, Also we are flexible about opening the terrace, so please do not hesitate to ask at the front desk. We look forward to seeing you again at our hotel. Best regards, The front desk team. T

10/10 優異

Dmytro

家人同遊
讚好:整潔度和住宿狀況
Late checkout was unnecessarily complicated to figure out but otherwise this is an excellent hotel.
於 2024 年 4 月住了 1 晚
Mimaru Tokyo Shinjuku West Front Desk Team 於 2024年4月19日的回應
We appreciate your warm comments. Due to April is our busiest season, it is complicated to know soon if a Late Check Out is avilable or not. Please do not hesitate contact us any other time.Kind Regards

10/10 優異

Keiko

讚好:設施服務
館内も清潔で対応も素晴らしかったです。
於 2024 年 4 月住了 1 晚
MIMARU SHINJUKU WEST Frontdesk-K 於 2024年4月14日的回應
この度はMIMARU新宿WESTへお越しいただき、誠にありがとうございます。またお忙しい中、ご滞在の感想をご投稿いただき重ねてお礼申し上げます。施設やサービスに関してお褒めの言葉をいただき、スタッフ一同大変嬉しく思っております。またのお越しをスタッフ心より一同お待ちしております。

10/10 優異

のぼる

於 2024 年 3 月住了 1 晚
Front Desk Team 於 2024年4月21日的回應
Dear GuestThank you for choosing MIMARU Tokyo Shinjuku West. We would like to sincerely thank you for taking the time to share your impression of your stay.And, we look forward to having you stay with us again, whether here at MIMARU Tokyo Shinjuku West or at one of our other hotels in Tokyo, Osaka or Kyoto!Kind regards,MIMARU Tokyo Shinjuku WestFront Desk Team-P

10/10 優異

Stefanie

家人同遊
讚好:整潔度、設施服務和住宿狀況
Great spot for families. Our room had a king bed and a bunkbed for our two kids. Great walking distance to Shinjuku station, Shinjuku center gai and Gyoen Park.
於 2024 年 3 月住了 3 晚
Front Desk Team-HA 於 2024年3月31日的回應
Thank you for choosing MIMARU Tokyo Shinjuku West. We would like to sincerely thank you for taking the time to share your impression of your stay.Rooms are spacious and 2 single beds placed side by side. As you mentioned, bank beds are very popular with children. We are glad you enjoyed it!Our hotel is a 10-minute walk to Shinjuku Station, and you can also walk to various downtown areas, but in a relatively quiet environment.There are some parks in the surrounding area, which we hope you enjoyed.We look forward to having you stay with us again, whether here at MIMARU Tokyo Shinjuku West or at one of our other hotels in Tokyo, Osaka or Kyoto!Kind regards,MIMARU Tokyo Shinjuku West

8/10 不錯

ヨシミツ

家人同遊, 親子同遊
讚好:整潔度、設施服務和住宿狀況
部屋が広い
於 2024 年 3 月住了 2 晚
Front Desk Team-HA 於 2024年3月31日的回應
この度はMIMARU新宿WESTへお越しいただき、誠にありがとうございます。またお忙しい中、ご滞在の感想をご投稿いただき重ねてお礼申し上げます。お客様のご感想のように、当館のお部屋は約40以上の広い造りで、リビングダイニングスペース、キッチン、浴室とお手洗いも分かれておりますのでゆったりと過ごしていただけます。ご自宅のようにお寛ぎいただけたのではないでしょうか。またのお越しをスタッフ心より一同お待ちしております。

8/10 不錯

Michael

親子同遊
讚好:整潔度和住宿狀況
The room is clean and the area is close to train station and shopping. The coin laundry is a good addition. But the dryer is not efficient at all. It took 2 hours to dry a small load.
於 2024 年 3 月住了 7 晚
The front desk team-HN 於 2024年3月30日的回應
Thank you for choosing MIMARU Tokyo Shinjuku WEST. The rooms of the hotel are designed spaciously and equipped with some common appliances used in daily life, so that you can relax as if you were at home. With a dining space and a kitchen, our hotel rooms are about 40 m2 or bigger. Also, we are able to give some rental items for free.To provide guests with a quiet environment, the hotel is located a 10-minute walk from the train station. We are sorry that we did not meet your expectations regarding laundry. We will do our best to create a comfortable environment by taking on board what you have kindly told us.We would like to thank you again for taking the time to share your experience with us. We hope to have you as our guest again!

10/10 優異

Loh

家人同遊
讚好:整潔度、設施服務和住宿狀況
Good location. Staff is nice and friendly. Very green hotel, just take what you need from the lobby.
於 2024 年 3 月住了 2 晚
The front desk team-HN 於 2024年3月29日的回應
Thank you for choosing MIMARU Tokyo Shinjuku WEST. We would like to sincerely thank you for taking your time to share the impression of your stay. The rooms of the hotel are designed spaciously and equipped with some common appliances used in daily life, so that you can relax as if you were at home. With a dining space and a kitchen, our hotel rooms are about 40 m2 or bigger.To provide guests with a quiet environment, the hotel is located a 10-minute walk from the train station. Guests are able to enjoy the green visiting the park around our hotel. We would like to thank you again for taking the time to share your experience with us. We are glad to hear that you are satisfied with our hotel and hope to have you as our guest again!

8/10 不錯

Susan

讚好:整潔度和住宿狀況
於 2024 年 3 月住了 2 晚
The front desk-H 於 2024年3月26日的回應
Thank you for choosing MIMARU Tokyo Shinjuku WEST. We would like to sincerely thank you for taking your time to share the impression of your stay. As a new concept of hotel in Japan, our apartment hotels are a very good option to accommodate large groups or big families. The rooms of the hotel are designed spaciously and equipped with some common appliances used in daily life, so that you can relax as if you were at home. With a dining space and a kitchen, our hotel rooms are about 40 m2 or bigger. Also, we are able to give some rental items for free.To provide guests with a quiet environment, the hotel is located a 10-minute walk from the train station. Many restaurants and convenience stores are around our hotel. We would like to thank you again for taking the time to share your experience with us. We hope to have you as our guest again!

10/10 優異

Randall (Honolulu)

讚好:整潔度和住宿狀況
Our room was fantastic!
於 2024 年 3 月住了 7 晚
The front desk-H 於 2024年3月25日的回應
Thank you for choosing MIMARU Tokyo Shinjuku WEST. We would like to sincerely thank you for taking your time to share the impression of your stay. The whole staff were glad to hear your compliments about our qualities and were satisfied with our service. As a new concept of hotel in Japan, our apartment hotels are a very good option to accommodate large groups or big families. The rooms of the hotel are designed spaciously and equipped with some common appliances used in daily life, so that you can relax as if you were at home. With a dining space and a kitchen, our hotel rooms are about 40 m2 or bigger. Also, we are able to give some rental items for free.To provide guests with a quiet environment, the hotel is located a 10-minute walk from the train station. Many restaurants and convenience stores are around our hotel. We would like to thank you again for taking the time to share your experience with us. We hope to have you as our guest again!

10/10 優異

Maili

讚好:整潔度和住宿狀況
Great location and lovely room for a family of 4.
於 2024 年 3 月住了 5 晚
The front desk-H 於 2024年3月22日的回應
Thank you for choosing MIMARU Tokyo Shinjuku WEST. We would like to sincerely thank you for taking your time to share the impression of your stay. As a new concept of hotel in Japan, our apartment hotels are a very good option to accommodate large groups or big families. The rooms of the hotel are designed spaciously and equipped with some common appliances used in daily life, so that you can relax as if you were at home. With a dining space and a kitchen, our hotel rooms are about 40 m2 or bigger. Also, we are able to give some rental items for free.To provide guests with a quiet environment, the hotel is located a 10-minute walk from the train station. Many restaurants and convenience stores are around our hotel. We would like to thank you again for taking the time to share your experience with us. We hope to have you as our guest again!

8/10 不錯

Serene

親子同遊
讚好:整潔度、設施服務和住宿狀況
Did not like the toilet and shower room are separated. Other than that, all else were great!
於 2024 年 3 月住了 4 晚
MIMARU Tokyo Shinjuku West Front Desk Team 於 2024年3月19日的回應
Dear SereneThank you for choosing MIMARU Tokyo Shinjuku West. We would like to sincerely thank you for taking the time to share your impression of your stay.As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. At MIMARU you can relax as if you were at home.The shower and toilet are separated to create the most hygienic and comfortable environment possible. We appreciate that this is different around the world.We look forward to having you stay with us again, whether here at MIMARU Tokyo Shinjuku West or at one of our other hotels in Tokyo, Osaka or Kyoto!Kind regards,MIMARU Tokyo Shinjuku WestFront Desk Team

10/10 優異

Sarah

家人同遊
讚好:整潔度、設施服務和住宿狀況
We absolutely loved our stay! The hotel staff members were super friendly and helpful. The property was perfectly located with many shopping and dining options nearby. The area was safe and extremely clean. We loved that the hotel provided robes and slippers! Highly recommend!
於 2024 年 2 月住了 4 晚
The front desk team HN 於 2024年3月9日的回應
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay. The whole staff are delighted to hear your compliments about our service. We are always happy to be part of our guests trip memory. Our hotel is about 10 minutes walk from shinjuku station, which has plemty of shops and restaurants. Plastic amenities such as slippers, tooth bruch and stuff are providable at the front desk. We thank you again for your precious comments and looking forward to seeing you again in the future!

10/10 優異

Julie

家人同遊
讚好:設施服務和住宿狀況
Great place. Super staff. Spacious apartment. Very clean.
於 2024 年 2 月住了 3 晚
MIMARU SHINJUKU WEST Frontdesk-N 於 2024年3月5日的回應
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking your time to share the impression of your stay. Our staffs were glad to hear the compliments about our service. We really hope that you could enjoy your days in Tokyo. We are looking forward to seeing you again!

10/10 優異

Jessica

伴侶同遊
讚好:設施服務和住宿狀況
Mimaru Tokyo Shinjuku West is a nicely located hotel. It is close to various metro stations and walkable to many attractions around the city. We chose this hotel as it is close to the start of the Tokyo Marathon. Our room had enough space for 6 people and a full kitchen. We made an excellent choice and would choose to stay again on a return trip.
於 2024 年 2 月住了 7 晚
MIMARU SHINJUKU WEST Frontdesk-K 於 2024年3月4日的回應
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay.The rooms of the hotel are spacious, about 40 m2 or bigger, so that you can relax as if you were at home.Our hotel is close to JR Shinjuku Station, Metro Shinjuku Station and Tochomae Station, making it very convenient for travelling in Tokyo.It is also located a 5-minute walk from the Tokyo Marathon start point, providing the best environment for marathon runners every year.We look forward to having you again.

10/10 優異

Richard

於 2024 年 2 月住了 4 晚
The front desk-H 於 2024年3月21日的回應
Thank you for choosing MIMARU Tokyo Shinjuku WEST. We would like to sincerely thank you for taking your time to share the impression of your stay. As a new concept of hotel in Japan, our apartment hotels are a very good option to accommodate large groups or big families. The rooms of the hotel are designed spaciously and equipped with some common appliances used in daily life, so that you can relax as if you were at home. With a dining space and a kitchen, our hotel rooms are about 40 m2 or bigger. Also, we are able to give some rental items for free.To provide guests with a quiet environment, the hotel is located a 10-minute walk from the train station. Many restaurants and convenience stores are around our hotel. We would like to thank you again for taking the time to share your experience with us. We hope to have you as our guest again!

10/10 優異

Frank

讚好:整潔度和住宿狀況
於 2024 年 1 月住了 2 晚
Front Desk Team-HA 於 2024年2月23日的回應
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay.We are glad you are satisfied with your stay.We look forward to having you again.

10/10 優異

Eileen (Whitestone)

家人同遊
讚好:住宿狀況
Space was good for traveling with 2 teens. Bunk bed provided much needed privacy. Good lay out of the room and full kitchen was very useful. 7eleven close by and staff was very friendly and helpful. Highly recommend.
於 2024 年 2 月住了 3 晚
The Front Desk Team-K 於 2024年2月21日的回應
Thank you for choosing MIMARU SHINJUKU WEST. We would like to sincerely thank you for taking the time to share your impression of your stay.As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home.The whole staff was glad to hear your compliments about our service.We look forward to serving you again. MIMARU TOKYO SHINJUKU WEST

10/10 優異

Manas Protim

讚好:整潔度和住宿狀況
於 2023 年 12 月住了 4 晚
MIMARU SHINJUKU WEST Team-H 於 2024年2月15日的回應
Dear valued guest,Thank you for choosing MIMARU SHINJUKU WEST.We would like to sincerely thank you for taking the time to share your impression of your stay. Our rooms are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time.At MIMARU you can relax as if you were at your second home.To provide guests with a quiet environment, the hotel is located a 10-minute walk from the train station. This enables us to make your stay with family and friends more comfortable.We are glad that you gave us a good review!We look forward to hosting you again in your future travels here in Japan.Best regards,

10/10 優異

Cong

家人同遊
讚好:整潔度、設施服務和住宿狀況
My family of 4 had a wonderful and pleasing stay at Mimaru Nishi-Shinjuku. The room was clean and quite eventhough it was facing the main road. The staff were friendly and attentive. They helped arrange our taxi booking for early morning departure, which saved us tons of hassles and time. Mimaru is close to the Tochomae and Shinjuku stations so transport is easy to plan. I'd highly recommend this hotel.
於 2024 年 1 月住了 7 晚
The front desk team 於 2024年2月8日的回應
Thank you very much for choosing MIMARU SHINJUKU WEST. We would also like to thank you for taking the time to share your impressions of your stay with us. We are delighted to hear that you were satisfied with our hospitality. Your comfort is our highest priority. We are very happy to hear that you were satisfied with our hospitality and we will do our best to make your stay as pleasant and comfortable as possible. In order to provide our guests with a quiet environment, our hotel is located just a 10-minute walk from the train station, making it a relatively easy access to the city and a good base for your trip. We all look forward to welcoming you back to our hotel again.

10/10 優異

Cameron

家人同遊
讚好:整潔度、設施服務和住宿狀況
Rooms are a decent size and clean. Staff were helpful and spoke English quite well. About a 10 minute walk to Shinjuku station. Location a little bit out of the main area of Shinjuku so most places required a bit of a walk, but did have a 7-11 and Lawsons close by.
於 2024 年 1 月住了 3 晚
Front Desk S 於 2024年1月22日的回應
Thank you very much for choosing MIMARU SHINJUKU WEST. All of us at MIMARU SHINJUKU WEST would also like to thank you for taking the time to share your impressions of your stay with us. All of our staff is very pleased to receive your compliments. Regarding the location of the hotel, it is just a 10-minute walk from Shinjuku Station, which can be used as a base for your trip, but if you have a lot of luggage, we can arrange a taxi service, so please feel free to contact the front desk if you need help. We will take your valuable feedback into consideration and strive to further improve our room service. We sincerely look forward to welcoming you again.