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关于格兰德大酒店的点评

4 out of 5
格兰德大酒店
Seafront, Torquay, England

点评

8.0

很好

10 分 - 超赞。387 条好评，共有 1004 条点评" "
8 分 - 还可以。326 条好评，共有 1004 条点评" "
6 分 - 一般。163 条好评，共有 1004 条点评" "
4 分 - 很差。85 条好评，共有 1004 条点评" "
2 分 - 糟糕。43 条好评，共有 1004 条点评" "

8.0/10

清洁度

8.4/10

员工和服务

8.0/10

服务设施

7.0/10

住宿条件和设施

7.6/10

环保

点评

8/10 还可以

yoshiko

团体旅客
满意：员工和服务、服务设施、住宿条件和设施
受付のスタッフの対応がとても良かった。 質問にも笑顔で迅速に回答してくれた。 朝食も満足できました。アガサクリスティーが泊まった部屋も見学できて、ラッキーでした。 海側の部屋からの景色は、最高でした。 また、泊まりたいです。
2024 年 5 月入住 2 晚

10/10 超赞

Jennifer

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful experience at this property. The location is perfect. We traveled via train and the station is literally right across the street. As for the hotel it has wonderful ocean views. It is the perfect starting point for a walk along the waterfront. I am a huge Agatha Christie fan so this was the perfect place to stay and start our experience. The hotel is very grand - like the name - but also very inviting and comfortable. All of the staff were wonderful. Highly recommend!
2024 年 5 月入住 2 晚

8/10 还可以

Diane

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Swimming pool excellent. Roast beef poor.
2024 年 5 月入住 2 晚

8/10 还可以

Christopher

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
F hi jug V
2024 年 5 月入住 1 晚

10/10 超赞

Deborah

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ideal as so close to railway station
2024 年 5 月入住 2 晚

6/10 一般

Kerry

与配偶出行
满意：清洁度
不满意：住宿条件和设施
The beds were very comfortable and the room large. The food at breakfast was great but the coffee was barely warm all 3 mornings we were there. Food in the bar was tasty. The floors were really loud when we walked and the floors above us were really loud when the guests above walked…. I mean really loud. I could not get to the bathroom in the middle of the night without waking my husband. It poured one day of our stay and rain was coming in through cracks around the window frame. The most disappointing part of our stay was our lunch was stolen or misplaced. A family member prepared us a delicious lunch to take on our very long train journey. Evening staff put it in the fridge for us as it was too big for a mini fridge and morning staff could not find it. They looked in all fridges in the hotel, it was nowhere to be found. It made our long train journey even longer.

10/10 超赞

George

满意：清洁度、员工和服务、住宿条件和设施
I love the Grand! Especially Pina Coladas on the Terrace!
2024 年 5 月入住 2 晚

6/10 一般

Kevin，Moncton

2024 年 5 月入住 1 晚

10/10 超赞

Jes

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel on sea front … nice heated pool lovely bar area and terrace with great views
2024 年 5 月入住 4 晚

10/10 超赞

Peter

2024 年 4 月入住 9 晚

10/10 超赞

Natalie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very helpful pleasant staff breakfast buffet plenty of choices very nice and specially loved the fact you can book a treatment and swim after definitely will book again .
2024 年 4 月入住 2 晚

10/10 超赞

Bally

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great service and we had lovely time at the hotel.
2024 年 4 月入住 3 晚

10/10 超赞

Roger

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We very much enjoyed our stay. The room was very good, clean, comfortable and well equipped, staff pleasant and friendly. The high spot was breakfast which is really excellent. Lots of choice and very good quality.
2024 年 4 月入住 1 晚

10/10 超赞

Debbie

与配偶出行
满意：清洁度、员工和服务、服务设施
Lovely stay, staff very friendly and helpful. Hotel a bit tired but they are taking steps to improve it
2024 年 4 月入住 3 晚

8/10 还可以

Hugh

团体旅客
满意：清洁度、员工和服务、服务设施
The room was perfectly comfortable and clean, but looking rather "tired" - patches of plaster on the walls where repairs had clearly taken place, and non-matching tiles on the shower surround where it looked as though the shower valve had been replaced.
2024 年 3 月入住 1 晚

4/10 很差

William

不满意：员工和服务
Lovely building but rooms have paper thin walls with a noisy neighbour! Dinner was like faulty towers! Our pate starter was given to other diners after we had ordered it! Half of the mains were not available, and then they tried to charge us twice for the meal!
2024 年 3 月入住 3 晚

10/10 超赞

Joanne

满意：清洁度、员工和服务、住宿条件和设施
We was only there for 1 night but it was enjoyable and its a lovely hotel
2024 年 3 月入住 1 晚

10/10 超赞

John

2024 年 2 月入住 1 晚

4/10 很差

satnam

与家人及幼儿出行
Didn’t like the fact that our room wasn’t ready it was 3 hours late the day we checked in ..
2024 年 2 月入住 2 晚

8/10 还可以

Martin

2024 年 2 月入住 3 晚

4/10 很差

Petra

2024 年 2 月入住 1 晚

6/10 一般

真实旅客

满意：员工和服务
Overall nice hotel
Hotel main reception and bar lovely, I would say our room overall was ok although a little outdated and in need of a touch up as some stains on the chairs and walls etc made it feel a bit unclean, location wise was great and the staff were lovely and helpful very friendly!
2024 年 2 月入住 2 晚

8/10 还可以

Kabita

满意：员工和服务，清洁度
Good Location
We had a great stay the hotel staff were friendly the location was fantastic. Only the hotel was noisy we could hear next-door coughing and the floor board making noise from above.
2024 年 2 月入住 2 晚

4/10 很差

Richard

2024 年 2 月入住 1 晚

8/10 还可以

Walter

满意：清洁度、员工和服务、住宿条件和设施
Large hotel centrally located for all Torquay amenities. Clean, free limited parking available.Helpful and friendly staff. Only criticism I found the double room on the small size for a couple.
2024 年 2 月入住 2 晚

8/10 还可以

Shelagh

2024 年 2 月入住 2 晚

10/10 超赞

Julia

2024 年 2 月入住 1 晚

8/10 还可以

Luke

商务旅客
满意：清洁度、员工和服务、服务设施
Hotel in the communal areas is lovely. Entrance and bar areas are beautiful. Corridors on the other hand are getting tired and have holes in the carpet. The rooms are nice but could do with updating. No double glazing so noice from the road can be heard. Also the shower system is inadequate. Staff are professional and polite and I can’t fault them at all.
2024 年 1 月入住 1 晚

6/10 一般

Gary

与配偶出行
满意：清洁度、员工和服务、服务设施
Lobby, reception, bar and dining room looks great. Very tired upstair passed first floor. Need touch up. Stayed in room 103. Shower not easy to use have to take it down to turn on and off, extraction unit not working. Hand rail only one can be used as other to close to wall. Room fine.
2024 年 1 月入住 1 晚

10/10 超赞

Leanne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice getaway
One night stay, room clean,indoor pool cold, didn't eat there but used the bar. Would return.
2024 年 1 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Trevligt
2024 年 1 月入住 3 晚

10/10 超赞

Frances

2024 年 1 月入住 2 晚

8/10 还可以

jacinta

满意：住宿条件和设施，清洁度
2024 年 1 月入住 1 晚

6/10 一般

Helen

商务旅客
满意：员工和服务，清洁度
Lovely hotel in a great position with views of the sea. Considering it was low season, I was put in a corner room facing a wall. Dinner was a little disappointing- room for improvement.
2024 年 1 月入住 1 晚

8/10 还可以

Cathy

2024 年 1 月入住 1 晚

10/10 超赞

Nigel

与配偶出行
满意：服务设施
Great hotel and location… loved the atmosphere and room was super..
2023 年 12 月入住 1 晚

8/10 还可以

Andzej

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, nice views from the lounge/bar, very clean rooms but outdated.
2023 年 12 月入住 1 晚

10/10 超赞

Gail

2023 年 12 月入住 3 晚

10/10 超赞

Rebecca

2023 年 12 月入住 1 晚

10/10 超赞

Andrea

2023 年 12 月入住 1 晚

10/10 超赞

Jenny

2023 年 12 月入住 2 晚

10/10 超赞

Stephen

2023 年 12 月入住 2 晚

4/10 很差

Simon

商务旅客
不满意：员工和服务
not a good night
Paid for a sea view, which I got if you stand in the corner of the room and stretch your neck. Noisy couple having an argument at 01:30 am, security guard comes knocking, loudly on their door at 3am to see if all well. Which is good but for the fact it had been quit for the last 1hr 15min.
2023 年 12 月入住 2 晚

10/10 超赞

Leanne

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely over the moon the hotel is lovely very festive friendly staff we have had a lovely stay so far we commented on the heating being over hot but apart from that we have been upgraded to a sea view room which is gorgeous
2023 年 12 月入住 1 晚

6/10 一般

Christopher

2023 年 12 月入住 1 晚

10/10 超赞

Gaynor

2023 年 12 月入住 1 晚

10/10 超赞

Thomas

2023 年 12 月入住 1 晚

10/10 超赞

Stephanie

2023 年 12 月入住 1 晚

8/10 还可以

Steven

商务旅客
满意：清洁度、员工和服务、服务设施
2023 年 12 月入住 1 晚

10/10 超赞

Vincent

满意：清洁度、员工和服务、客房舒适度
Weekend away
One of our favourite hotels because of the view from the bar . Great price this time of year .
2023 年 12 月入住 1 晚