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"Overall stay was great. A little noisy at times for my family with spring break parties but otherwise we enjoyed our stay. Nice amenities for family, food and drinks were good. "

"YES TO BAD THE WATER WAS TO DANGERUS TO SWIM"

"Amazing stay"

"Experience"

"Wifi was spotty and not reliable. Went to 3 different restaurants at 7:00pm and was told they were full for the night, had people waiting for tables. Some info at checkin about the process would have helped. First time at this property but wegave stayed next door at the adults only Location and it was much better service and wifi."

"The rooms in the residences are not as nice as the rooms in the main hotel Just make sure you know that when your booking "

"Overall beautiful resort but not quite the experience we were expecting given price differential over other resorts in area. Have stayed previously at Hyatt ziva and Garza Blanca which were 40-50% cheaper for all inclusive so my star rating is reflective of that The food was similar caliber at each experience. I had fishy sea bass one evening Cocktails were sadly often too sweet and was surprised not higher level liquor and wine for the price. Coffee shop was good and nice easy breakfast options Buffet fairly avg but really enjoyed the fresh quesadillas (but had similar at other resorts) No unsweetened yogurt- always out of cottage cheese Pools are beautiful but no area less than 4.5ft so kids tired easily swimming and we had to constantly be on guard. Lifeguards mostly watching ocean Had some difficulty ordering food and drink poolside due to staffing and requiring in person orders vs mobile. Ice cream only open 12-2 and 6 flavors or so only so kids disappointed. Ocean is not swimmable- which we knew ahead of time but beach is beautiful Enjoyed the yoga and meditation classes each am Kids club was great with evening activities daily I booked on Expedia as had some perks like $100 dining credit- couldn’t use $50 spa credit- everything was 300$ and didn’t apply to the water experience which is what I got so couldn’t Half off transportation- did not apply because needed different sized cars each way as meeting family so couldn’t accommodate Overall not worth $ "

"This was our first experience with an all inclusive. The property was beautiful and the cleanest place we have ever stayed. The food was to be expected for an all inclusive. I had to give this a lower rating based on a few things. Upon arrival, we were instructed to give our luggage to the bellhop while we checked in. Once it was our time to check in the front desk attendant, alerted us that we had received an upgrade for our room and had to go to the other side to check in. As we were checking in, the butler had me sign a bunch of paperwork that never really explained anything. He also ran my credit card for 10,000 pesos and I had to ask what this was for because it was never explained to me. Once we were checked in, we met with a different person who was trying to sell us on the timeshare aspect of the resort. She was incredibly pushy and we had just come off of a long travel day, so we did not appreciate the continuous badgering to join the timeshare. We finally got to go up to our room and was shocked to see that our luggage still had not arrived so we had to go down to retrieve it ourselves. It was at this point we also realized we knew nothing about what rhe all inclusive had entailed despite speaking to two employees during check in. We came back downstairs and found a third employee who explained it all to us, but not before also trying to sell us on the timeshare. When we checked out, I received the itemized bill and realized that none of the room service or del"

"Very clean room - excellent food. The entertainment could be better. "