1. the hotel is under construction, the room facility is not ready to serve customers
2. many designs and items in the room are terrible, the water in shower room blocked there. and even no refrigerator and safe box in room, and not mention of tea maker and tea bag or even a cup in room. hard to believe it is 4 star hotel. When we ask reception, she even says they don't list these in website, thus they have no need to provide these in room. really ridiculous answer and service.
3. the bath-towel even has hairs on it!
4. The night we check in, the hotel manager is very unfriendly, even reception wants to help, but manager rejected.
All staffs there look unhappy and feel bothered when you ask them information.
5. Really bad hotel
很糟的飯店 經理及服務人員都很不友善也不願意協助旅客
每天看到的員工看起來都很不開心 一直臭臉 應該是在法國遇到最誇張的飯店
淋浴間剛裝修好卻一直賭塞 和網路上照片差很多 變得現代化但裝修的顏色是恐怖的紫色 房間裡什麼東西都沒有
新的毛巾上甚至有別人的體毛 很噁心
房間連個杯子 茶包都沒有 也沒冰箱 保險箱和熱水壺