Chalets in Town of Rockland

"Did not use the gym and the laundry was out of service."

"Staff was great. My 3 star rating is only because there were no sign ups left when arriving for the 3PM check-in. Without this, for the sauna or infrared room; it leaves you to be "stealing time" where you can..(also feels a bit absurd for the rate you pay.) I had to scramble out of one solo sauna after first finding it empty, because a couple had booked it, and they told me they were also booked for the infrared (double dipping also leaves others without.) Feels unfair for another guest to contend with this. I used the "unscheduled" sauna by the pool, as suggested, which was pretty much always either in use, or had to be shared, ( in concept this is fine for me--but again, would have been nice if I had an opportunity to book my own time, to actually get that.) Food was fantastic. Kitchen has it going on. Although there was no coffee left after my sauna at 9:30AM, I asked & they very nicely got me a cup:) Pool is essential. There's also a hole in the floor of the cabin where the ac duct has to go out, but has an ill fit; I would suggest to property to consider customizing a small plug/screen/something around the duct there (so critters can't just climb in) and it would be a nice detail touch.. I will solve most of this next time by getting a bigger room & arriving earlier. I just worry that's part of the push (buy bigger, spend more.) Loved the meditation hut & apart from these details, had a very lovely time overall, thank you! "

"Found dirty panties, half eaten candy bar and fruit stems on the floor. Did not move us rooms, they just picked it up. So disgusting "

"Veer was very helpful! We didn’t had a chance to use Gym and laundry! Staff was amazing provided best customer service."

"Great facility, excellent pool, but not enough seats. Air conditioner in the room was blowing 88F. No reaction from staff. Had to call everyone to get a replacement room. No overnight desk service. Found a hair in the food, disgusting. Parking is ok. No EV charger. Resort needs better management. "

"great "

"It’s okay "

"Clean room. "

"Yes"