客房, 2 间卧室, 无烟房 (2 Bathrooms, 1st Floor, 3 Queen Beds) | 办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi

关于密歇根特拉弗斯城温德姆旅游旅馆的点评

2 out of 5
密歇根特拉弗斯城温德姆旅游旅馆
704 Munson Ave, Traverse City, MI

点评

7.2

还可以

10 分 - 超赞。222 条好评,共有 1002 条点评" "
8 分 - 还可以。351 条好评,共有 1002 条点评" "
6 分 - 一般。233 条好评,共有 1002 条点评" "
4 分 - 很差。131 条好评,共有 1002 条点评" "
2 分 - 糟糕。65 条好评,共有 1002 条点评" "

7.4/10

清洁度

7.8/10

员工和服务

6.8/10

服务设施

6.8/10

住宿条件和设施

7.6/10

环保

点评

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 1 晚

8/10 还可以

Peggy

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
The walls were paper thin but I was just there for one night and it wasn't a problem. About what you would expect for the price. The staff was super friendly and allowed us an early check-in!
2024 年 5 月入住 1 晚
Merila 于 2024年05月6日 的回复
Thank you for choosing to stay with us and taking time to let us know how we are doing. We appreciate you and look forward to seeing you again in your future travels.

10/10 超赞

Brian

商务旅客
满意:服务设施
Nice quiet and clen
2024 年 4 月入住 1 晚
Merila 于 2024年04月15日 的回复
Thank you for choosing to stay with us and taking valuable time to let us know how we are doing. We hope to see you again in your future travels!

10/10 超赞

Jeffrey

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
The evening and morning staff are helpful, outgoing and fun.
2024 年 4 月入住 1 晚
Merila 于 2024年04月13日 的回复
Thank you so very much for choosing to stay with us and leaving such an uplifting review! I will share your comments with my staff. We hope to see you again in your future travels!

10/10 超赞

Phil

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Really nice service
2023 年 11 月入住 1 晚
Merila 于 2023年11月16日 的回复
Thank you for your kind words! We strive to make every guest feel at home :)

6/10 一般

Nazareth

满意:员工和服务
不满意:服务设施,清洁度
The condo was nicely accomidating except there was only a half a roll of toilet paper and no coffee for the coffee maker. The renovation was just a cover up. Things like the baseboards, the tub drain and door hinges were in terrible shape, i didnt even want to touch the drain. The other thing was it wasnt that clean, the floors were very dirty. My feet were grayish black after walking trought the condo once (from living room to bedroom. Also there were many dried spills on the floors. They definitely havent been properly mopped in a long time. Good things, the bedroom linen was nice. The young girl at the front desk was lovely and very sweet. The price was pretty good. We went in November though so it was off season. I dont know if ill come back.
2023 年 11 月入住 2 晚
Merila 于 2023年11月13日 的回复
Thank you for choosing to stay with us in Traverse City. I appreciate the time you took to let us know how we are doing! I am very sorry about the housekeeping issues you experienced. I will be speaking with my housekeeping team to ensure these issues get resolved. We hope to see you again in your future travels!

10/10 超赞

Zayda,Grand Rapids

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
perfect for the purpose
2023 年 11 月入住 2 晚
Merila 于 2023年11月13日 的回复
Thank you for choosing to stay with us in Traverse City. I appreciate the time you took to let us know how we are doing! We hope to see you again in your future travels!

10/10 超赞

Joseph

2023 年 11 月入住 1 晚
Merila 于 2023年11月11日 的回复
Thank you for choosing to stay with us at Travelodge by Wyndham in beautiful Traverse City. I appreciate that you took time from your trip to let us know how we are doing. We hope to see you back soon!

10/10 超赞

Phil

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Merila 于 2023年11月9日 的回复
Thank you for choosing to stay with us and taking the time to let us know how we are doing! We appreciate you and hope to see you again soon!

10/10 超赞

Phil

商务旅客
满意:清洁度、住宿条件和设施、客房舒适度
Very clean and nice service, staff
2023 年 11 月入住 2 晚
Merila 于 2023年11月8日 的回复
Thank you for choosing to stay with us i Traverse City! I appreciate the fact that you took time from your trip to let us know how we are doing. We hope to see you again i your future travels!

8/10 还可以

Kelly

2023 年 11 月入住 1 晚
Merila 于 2023年11月28日 的回复
Thank you for choosing to stay with us and taking the time from your trip to let us know how we are doing.

10/10 超赞

Ryan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚
Merila 于 2023年11月6日 的回复
Thank you for choosing to stay with us in Traverse City! I appreciate that you took time from your trip to let us know how we are doing. we hope to see you again in your traveling future!

10/10 超赞

Christina

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Merila 于 2023年11月6日 的回复
Thank you for choosing to stay with us in Traverse City! I appreciate that you took time from your trip to let us know how we are doing. we hope to see you again in your traveling future!

10/10 超赞

Diana

满意:清洁度、员工和服务、住宿条件和设施
We had a very nice stay. Enjoyed the pool.
2023 年 6 月入住 1 晚
Merila 于 2023年11月5日 的回复
Thank you for choosing to stay with us and taking the time to let us know how we are doing! We hope to see you again in your future travels!

6/10 一般

Jeffery

与家人出行
满意:员工和服务,清洁度
不满意:住宿条件和设施
The woman manning the front desk was wonderful. If she isn't the manager she should be. But the hotel itself is in dire need of a facelift or wrecking ball. Furniture scratched and scuffed. The door to my room let sunlight through. The room was tiny and has two mismatched chairs. Just felt like it's days are numbered there.
2023 年 11 月入住 1 晚
Merila 于 2023年11月6日 的回复
Thank you for choosing to stay with us in Traverse City! I appreciate that you took time from your trip to let us know how we are doing. I am the General Manager that checked you in. Thank you for the compliment. We are always working on improving our older motel and I encourage you to come back again so that you may see some additional improvements!

6/10 一般

John

与配偶出行
满意:员工和服务
our toilet seat was not attached. very dangerous.
2023 年 10 月入住 2 晚
Merila 于 2023年10月27日 的回复
Thank you for bringing this to our attention upon check out. I do wish that you would have told us sooner so that we could have fixed it immediately for you. I will be discussing this with our housekeepers, whom we rely on to check these things. I am sorry that it wasn't caught before you checked in. I do hope that you enjoyed the 2 nights that you spent with us and hope to see you again!

8/10 还可以

Barbara

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Merila 于 2023年10月27日 的回复
Thank you for choosing to stay with us and taking time from your trip to let us know how we are doing. We hope to see you again in your traveling future!

8/10 还可以

Kristi

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Merila 于 2023年10月24日 的回复
Thank you for choosing to stay with us in Traverse City! I appreciate the time you took to let us know how we are doing and I am thrilled that you enjoyed your stay with us. We hope to see you again in your traveling future!

10/10 超赞

Jon

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Merila 于 2023年10月23日 的回复
Thank you for choosing to stay with us here in beautiful Traverse City. I especially appreciate that you took time from your trip to let us know how we are doing! We hope to see you again in your traveling future!

10/10 超赞

Kathryn

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Merila 于 2023年10月23日 的回复
Thank you for choosing to stay with us here in beautiful Traverse City. I especially appreciate that you took time from your trip to let us know how we are doing! We hope to see you again in your traveling future!

8/10 还可以

Jon

与家人出行
满意:员工和服务,清洁度
Overall good place to stay for the price.
2023 年 10 月入住 2 晚
Merila 于 2023年10月23日 的回复
Thank you for choosing to stay with us here in beautiful Traverse City. I especially appreciate that you took time from your trip to let us know how we are doing! We hope to see you again in your traveling future!

10/10 超赞

Mary

满意:清洁度、服务设施、住宿条件和设施
Everything was great
2023 年 10 月入住 5 晚
Merila 于 2023年10月18日 的回复
Thank you for choosing to stay with us and taking the time to let us know how we are doing! I am thrilled that your stay went well and we look forward to seeing you again the next time you are in Traverse City!

10/10 超赞

Ray

2023 年 10 月入住 1 晚
Merila 于 2023年11月6日 的回复
Thank you for choosing to stay with us in Traverse City! I appreciate that you took time from your trip to let us know how we are doing. we hope to see you again in your traveling future!

10/10 超赞

Bonnie

与配偶出行
满意:清洁度、员工和服务、服务设施
The shower floor was very slippery, needs a mat in shower.
2023 年 10 月入住 2 晚
Merila 于 2023年10月16日 的回复
Thank you for choosing to stay with us and taking the time to leave valuable feedback! We hope to see you again in your traveling future!

6/10 一般

Karin

满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
It is a low end place. But it was spotless and the bed was more than comfortable. We would come again.
2023 年 10 月入住 2 晚
Merila 于 2023年10月16日 的回复
Thank you for choosing to stay with us and taking the time to leave valuable feedback! We hope to see you again in your traveling future!

10/10 超赞

Meredith

2023 年 10 月入住 1 晚
Merila 于 2023年11月5日 的回复
Thank you for choosing to stay with us and taking the time to let us know how we are doing! We hope to see you again in your future travels!

8/10 还可以

Keith

与配偶出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Was good for working in the area
2023 年 10 月入住 5 晚
Merila 于 2023年10月16日 的回复
Thank you for choosing to stay with us and taking the time to leave valuable feedback! We hope to see you again in your traveling future!

4/10 很差

Angela

2023 年 10 月入住 1 晚
Merila 于 2023年11月3日 的回复
Thank you for choosing to stay with us and taking time to let us know how we are doing. Without any comments as to why you rated us 2/5 we do not know where to improve. We strive to make every guest feel like they are at home while staying with us and take pride in our clean rooms and friendly staff. I do wish you well in your future travels.

10/10 超赞

Karen

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We only stayed one night, but our stay was very pleasant!!
2023 年 10 月入住 1 晚
Merila 于 2023年10月16日 的回复
Thank you for choosing to stay with us and taking the time to leave valuable feedback! We hope to see you again in your traveling future!

6/10 一般

Sandra

与家人出行
满意:清洁度、员工和服务、客房舒适度
I believe the website said the hotel had breakfast. Was disappointed to find out there was none.
2023 年 10 月入住 1 晚
Merila 于 2023年10月16日 的回复
Thank you for choosing to stay with us. I appreciate the feedback and hope to see you again! We do not have breakfast, nor do we advertise we have breakfast, but we do have the BEST coffee in the area! :)

10/10 超赞

James

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is very convenient to the Dennos gallery and Red Mesa restaurant.
2023 年 10 月入住 1 晚
Merila 于 2023年10月13日 的回复
Thank you for choosing to stay with us and taking time away from your trip to let us know how we are doing. We look forward to seeing you again in your traveling future!

8/10 还可以

Bill

2023 年 10 月入住 1 晚
Merila 于 2023年10月31日 的回复
Thank you for choosing to stay with us and taking time from your trip to let us know how we are doing. We appreciate you and hope to see you again in your traveling future!

6/10 一般

Wanda

2023 年 10 月入住 1 晚

8/10 还可以

Dan and Betty

满意:清洁度、住宿条件和设施、客房舒适度
Happy traveler.
The bed was extremely comfortable and the room was quiet! Very enjoyable stay.
2023 年 10 月入住 1 晚
Merila 于 2023年10月6日 的回复
Thank you for choosing to stay with us and taking the time out of your trip to let us know how we are doing! I'm thrilled you enjoyed your time with us and we hope to see you again in your traveling future!

8/10 还可以

pamela

2023 年 10 月入住 2 晚
Merila 于 2023年10月27日 的回复
Thank you for choosing to stay with us and taking time from your trip to let us know how we are doing. We hope to see you again in your traveling future!

4/10 很差

Jennifer

满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚
Merila 于 2023年10月5日 的回复
Thank you for choosing to stay with us and taking the time to let us know how we are doing. Without feedback, we do not know how to improve. Our goal is to always get 10/10.

2/10 糟糕

josh

团体旅客
不满意:清洁度、住宿条件和设施、客房舒适度
Bad travelodge
I kind of want a partial refund. I paid $450 and I feel I was cheated. There were so many spiders in my room which most likely means bed bugs. The sink barley worked. I had to inform employees about a fire in the parking lot. Every time I left my room I had to get a new key because they stopped working. I’m not impressed and want my money back.
2023 年 9 月入住 3 晚
Merila 于 2023年10月3日 的回复
I apologize that you didn't enjoy your stay. It is our mission that every guest feels comfortable and enjoys their time with us. I have spoken with all staff and no one received any complaints from you during your 3 night stay Spiders are in no way related to bed bugs. Spiders in Northern Michigan can be an issue and we work with a pest control company that treats the outside of our building monthly to prevent what we can. We had maintenance check the sink in your room and found no issue with water pressure or draining. Keys can be problematic if they are placed in a wallet with a magnetic stripe or next to a phone. I have spoken with staff and watched camera feed to figure out the "fire in the parking lot" and the only thing I found was another guest had a charcoal grill in the bed of their truck and they were cooking on it. We welcome guests using grills during their stays as long as proper safety measures are being used. I offer my apologies to you and wish you well.

8/10 还可以

Michael

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
No breakfast
2023 年 9 月入住 1 晚
Merila 于 2023年10月2日 的回复
Thank you for staying with us. We hope to see you again in your traveling future!

4/10 很差

Nancy

商务旅客
不满意:清洁度、住宿条件和设施、客房舒适度
My assigned room smelled so bad that I asked for a change. The man at the desk was very accommodating. The rooms really need more updating…
2023 年 9 月入住 1 晚
Merila 于 2023年09月25日 的回复
I am so very sorry that your experience wasn't better. I am happy to hear that we had the availability to move your room. I will address this concern with housekeeping to prevent this from happening in the future!

8/10 还可以

Cheri,Grosse Ile

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was comfortable, clean, and well-lit. There were lights in multiple places with bright bulbs.
2023 年 9 月入住 3 晚
Merila 于 2023年09月21日 的回复
Thank you for choosing to stay with us. I am thrilled to hear you enjoyed your stay and we hope to see you again in your traveling future!

2/10 糟糕

Anne

2023 年 9 月入住 2 晚
Merila 于 2023年09月20日 的回复
Thank you for choosing to stay with us. Without feedback I do not know how to improve. I'm sorry we did not meet your expectations and hope to see you again.

10/10 超赞

Christine

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚
Merila 于 2023年09月16日 的回复
Thank you for choosing to stay with us and taking time out of your trip to let us know how we are doing. I appreciate the feedback and look forward to seeing you again in your traveling future!

4/10 很差

Jennifer

带宠物出行, 与配偶出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
Carpet was wet under and in front of the sink and made our feet black, musty/mold smell in our room really aggravated our allergies, tub wouldn't drain and the grass outside really needed to be mowed. We checked out early and they charged us an extra night, even though we gave the office 24 hours notice. The bed was really comfy though.
2023 年 9 月入住 4 晚
Merila 于 2023年09月8日 的回复
Thank you for letting us know how your stay went. We will be addressing each of your concerns so that it doesn't happen again. Thank you :)

10/10 超赞

Robert

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 5 晚
Merila 于 2023年09月8日 的回复
Thank you for choosing to stay with us and taking valuable time out of your trip to let us know how we are doing. We appreciate you and hope to see you again in your traveling future!

10/10 超赞

Alex

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The room was very cleanly and the staff was quick about getting any necessary extras that were needed during my stay
2023 年 9 月入住 2 晚
Merila 于 2023年09月8日 的回复
Thank you for choosing to stay with us and taking valuable time out of your trip to let us know how we are doing. We appreciate you and hope to see you again in your traveling future!

4/10 很差

Tiffany Joy

与家人出行
不满意:清洁度、住宿条件和设施、客房舒适度
It was dirty. There were tiny black hairs all over and it smelled like animal piss. It felt like it needed to be well vacuumed for once. There was also a bad gnat problem that made it difficult for my young daughter to eat anything.
2023 年 9 月入住 3 晚
Merila 于 2023年09月6日 的回复
I am sorry to hear this. I will communicate with housekeeping to do better. We take pride in providing clean rooms and will strive to do better.

4/10 很差

Amanda

与家人出行
满意:员工和服务,清洁度
It was good enough, but the floor left you wondering how clean things really were. Our clean feet were pretty dirty after walking on it, also exhibited by the dirt that ran off our feet in the shower. The other thing is the room is well air-conditioned but somehow still very humid. Just a lot of moisture, which ultimately left me wondering if they had mold problems from it. My husband nicknamed it The Cave. Cold and wet.
2023 年 9 月入住 3 晚
Merila 于 2023年09月5日 的回复
Thank you for sharing your feedback. We are in the process of replacing carpet in hotel rooms with laminate flooring. We hope that you will return to "the cave" to check out the difference next summer!

6/10 一般

michael

2023 年 9 月入住 1 晚
Merila 于 2023年09月25日 的回复
Thank you for choosing to stay with us. We look forward to seeing you again in your traveling future!

8/10 还可以

Paul

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚
Merila 于 2023年09月8日 的回复
Thank you for choosing to stay with us and taking valuable time out of your trip to let us know how we are doing. We appreciate you and hope to see you again in your traveling future!

10/10 超赞

Steve

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
2023 年 9 月入住 1 晚
Merila 于 2023年09月4日 的回复
Thank you for choosing to stay with us and taking the time out of your trip to let us know how we are doing. We appreciate the feedback and hope to see you again in your traveling future!