Tolle Aussicht auf die Berge. Das Hotel ist etwas in die Jahre gekommen. Personal sehr hilfsbereit.Wellnessbehandlungen „Topp“
Jochen
2024 年 4 月入住 3 晚
10/10 超赞
Sonja
2024年04月14日
满意:清洁度、员工和服务、住宿条件和设施
Sonja
2024 年 4 月入住 13 晚
8/10 还可以
Klaus
2024年04月9日
Klaus
2024 年 4 月入住 2 晚
10/10 超赞
Mattias
与家人出行
2024年03月24日
满意:清洁度、员工和服务、住宿条件和设施
We, a family of five, stayed one night. Lovely hotel, amazing views, nice pool area and clean spacious room. Dining menu a bit limited but they had what we were looking for.
We would definitely come back another time, can highly recommend this place for families.
Mattias
2024 年 3 月入住 1 晚
10/10 超赞
MAURIZIA
与配偶出行
2024年03月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
tutto molto positivo, personale e proprietari molto disponibili
MAURIZIA
2024 年 3 月入住 1 晚
8/10 还可以
Francesco
与家人出行
2024年02月18日
满意:住宿条件和设施,清洁度
Struttura ben tenuta, bella la piscina con parte esterna che guarda verso le montagne.
Non comodissima la distanza dagli impianti.
Francesco
2024 年 2 月入住 2 晚
10/10 超赞
massimiliano
与家人出行
2024年02月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tutto perfetto compreso il personale ad alta efficienza
massimiliano
2024 年 2 月入住 1 晚
6/10 一般
Gordon
与家人出行
2024年01月12日
满意:住宿条件和设施,清洁度
This hotel could easily reach a 5 star rating. The views are amazing and majority of the staff provide great customer service with an amazing lady on reception, barman and the one serving coffees was also a welcomed sight in the morning. The hotel itself is near a lift with great access to the snow and the hotel has a spa, ski equipment room, games room and parking. Together with dining this was all the reasons for booking this hotel. The downside to the hotel is a lack of flexibility by certain staff members, some of the basics in the room, the restaurant and breakfast. The restaurant appears to lack an understanding of the customer or leader that is able to deliver a product and experience. This is a great pity as the setting is fantastic but food, choice and organisation needs a lot of attention. They have the staff but not the leadership required to set standards and the service. Note that if you don’t get a booking they often won’t accept you in the restaurant this is not down to being full it’s more related to how things are organised and the lack of flexibility. Please also note that the hotel is promoting sustainability which I fully support however using this as an excuse for not providing glasses in rooms and decent shampoo, conditioner and soap is acceptable and a basic need. We stayed 7 days and asked about obtaining these products and was told to buy them from the supermarket in Trento by reception. The paper cups fell apart after 3 days and not replaced!!