Shenzhen Huanggang Port Hotels

"Really bad experience. Hotels.com showed there was vacant room for booking while the staff told us they were fully booked already when we arrived. We could not found another hotel for rest and we stayed on street whole night. Poor service in hotels.com"

"Excellent overall, however we had an issue with cold water, there was no cold water from 6am to 12pm, it was unacceptable and sanitary was a big issue. Breakfast buffet needs a lot more desire. They need to provide wider selections."

"Bed bugs, the hotel needs to address this issue straight away!"

"Pretty good stay, but I honestly expected a bit more from this place. I went for my birthday, and while I didn’t expect anything out of the ordinary, I was a bit disappointed that this went unnoticed. Pros: Amazing pool, well-appointed room, gorgeous views Cons: Bar was unable to figure out how to ..."

"The air conditioning was so bad that we required another apartment (we waited 30 mins for the air con to work but we were still sweating inside the apartment after that). The second one was a bit better. However things were pretty dirty and messy. Yes there was a kitchen but don't expect ANYTHING ..."

"So much better than the last time I stayed at a Sheraton some 10 years ago. Will surely return to it next time. The Chinese restaurant in this hotel has fantastic service and food. After eating there, my family doesn't want to eat anywhere else in the city. We ended up dining there every day throughout ..."

"very small motel, the reception couldn’t find my confirmation after spending half an hour searching. i left for dinner and her boss eventually confirmed it."

"Poor customer service. The Front Desk forgot to return passport to customer. Called customer to pick up himself. Refused to deliver to room."