Tsuen Wan Family Hotel

"Customer service very good and detailed "

"We had looked at reviews that advised it was looking tired and scruffy, however we found Marco Polo perfect, especially the club lounge. The rooms were clean, well presented and the shower and bath excellent. The staff were all very attentive and couldn’t do enough for us. An ideal hotel for all the sights of Hong Kong. We had a wonderful time😊"

"Friendly staff , spacious rooms and walkable to metro stations."

"Beautiful Hotel, Lovely Staff, Excellent Location, close to every amenity imaginable. Can't think of anywhere else I'd want to stay."

"Booked a city view room but got upgraded sorta to a city/harbour view room due to the length of nights we were staying. Love the new go green program they have that allows you to accumulate credit if not needing cleaning daily in the room. Staff was friendly and helpful when needed, they were very courteous. Room was clean. Bathroom could use better ventilation though. "

"Property was nice, great food choices, g"

"We stayed 18 nights, the 3 of us had 2 large 6 ft beds. There is a kettle, fridge, iron, ironing board, safe and hair dryer, along with toiletries and slippers. The room was a good size, and there is housekeeping and fresh towels every day. There is also a gym and a swimming pool on the 8th floor, free for guests, and there is a sauna, steam room and showers in the changing room. The location is excellent, it is connected to the Moko shopping mall which is quite big, with lots of restaurants and shops. It is also next to the Mongkok East MTR station and Prince Edward MTR station is only 10 minutes away. There are laundry shops in Prince Edward so that's how we did our laundry, it would usually be ready the next day or 2 days at most. We really liked staying in this hotel, and the location is really good for us to visit family. We loved having the gym and doing our laundry was also easy. We will choose this hotel again in future."

"A lot choose for breakfast. I love the noodle and congee."

"This property was perfect for the kids and I. We had space to spread out and the location was excellent. Plus, that view!"