Located close to Gran Cenote and Las Palmas Public Beach, Aldea Xaan Ha Tulum provides free cooked-to-order breakfast, a terrace and 2 coffee shops/cafes. Treat yourself to a deep-tissue massage or other spa services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and children's meals. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
Located in Tulum City Center, a neighbourhood in Tulum, Aldea Xaan Ha Tulum is in the suburbs. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Tulum Mayan Ruins and Playa Ruinas are two other places to visit that come recommended. Visit our Tulum travel guide
2 restaurants, an outdoor pool and 2 coffee shops/cafes are available at this aparthotel. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and spa services. Each apartment provides a sitting area and a microwave, plus free WiFi and a Smart TV with digital channels. Added amenities include a balcony, Netflix and an espresso maker. Housekeeping is available on request.
Aldea Xaan Ha Tulum offers 10 air-conditioned accommodations with espresso makers and complimentary bottles of water. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Microwaves and coffee/tea makers are provided. Bathrooms include a shower and hairdryers.
This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 43-inch Smart televisions come with premium digital channels and Netflix. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.
Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
2 coffee shops/cafes
2 restaurants
Coffee and tea in common areas
Snack bar/deli
Bedrooms
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Separate sitting area
Window screens
Entertainment
43-inch Smart TV with premium digital channels
Netflix
Streaming services
Outdoor areas
Balcony/patio
Charcoal grill
Fully-fenced
Garden
Outdoor furniture
Picnic area
Terrace
Laundry
Dry cleaning/laundry service
Work spaces
Coworking space
Laptop workspace
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Designated smoking areas
Services and conveniences
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Concierge services
Free bottled water
Guidebooks
Housekeeping on request
Local maps
Restaurant dining guides
Virtual front desk
Location highlights
In the city centre
In the suburbs
Things to do
Outdoor pool (guest access) nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Mosquito nets
Fire extinguisher
General
10 units
Banquet hall
Bed sheets changed on request
Garden
Housekeeping (on request)
Individual decor
Individual furnishings
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 10 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from 17 November 2025 to 31 July 2027 (completion date subject to change). The following areas are affected:
Dining venue
Exterior
Guestrooms
Hallway
Lobby
Parking area
Swimming pool
During renovations, the aparthotel will make every effort to minimise noise and disturbance.
Access methods
Lockbox, private entrance
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Aldea Xaan Ha Tulum Tulum
Aldea Xaan Ha Tulum Aparthotel
Aldea Xaan Ha Tulum Aparthotel Tulum
Frequently asked questions
Does Aldea Xaan Ha Tulum have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM.
The property will be renovating the swimming pool from November 17 2025 until July 31 2027 (completion date subject to change).
Is Aldea Xaan Ha Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Aldea Xaan Ha Tulum?
Self-parking is free at this property.
What time is check-in at Aldea Xaan Ha Tulum?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Aldea Xaan Ha Tulum?
Checkout is at 11:00 AM.
Where is Aldea Xaan Ha Tulum located?
Located in Tulum City Center, this aparthotel is within 6 mi (10 km) of Tulum National Park, Gran Cenote and Tulum Mayan Ruins. Playa Ruinas and Tulum Beach are also within 6 mi (10 km).
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