Located near Xel-Há Park, BESPOKE creates a peaceful retreat experience with its outdoor pool and comprehensive spa services. Guests start their day with continental breakfast, connect with free WiFi, and rely on helpful concierge assistance throughout their visit.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Kitchen
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
The current price is HK$1,633
HK$1,633
HK$2,237 total
includes taxes & fees
4 May - 5 May
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Located in Tulum, BESPOKE, Member of Small Luxury Hotels is on the beach. While the natural beauty of Tulum National Park and Playa Paraiso can be enjoyed by anyone, those looking for an activity can explore Riviera Maya Golf Club.
Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting. Snorkelling, windsurfing and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Tulum travel guide
Guests of this beach aparthotel will appreciate convenient on-site amenities such as a 24-hour fitness centre and spa services. Each apartment features a kitchen with a fridge and a microwave, plus free WiFi and a Smart TV with digital channels. Comforts include a memory foam bed and premium bedding, and guests will also find conveniences, such as a dining area and a sitting area. Housekeeping is available once per stay.
BESPOKE, Member of Small Luxury Hotels offers 22 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and hairdryers.
This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 42-inch Smart televisions come with digital channels and Netflix. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided once per stay.
Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
14 steps to reach entrance
Doorbell and phone notification
In-room accessibility
Lift (79 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-width doorways (85 centimetre wide)
Smoke-free property
Services and conveniences
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping available once per stay
Iron/ironing board on request
Laptop-compatible safe
Limited-hour front desk
Luggage storage
Tour and ticket assistance
Wedding services
Location highlights
Near the ocean
Things to do
24-hour gym
Beach club
Fishing nearby
Hiking/biking trails nearby
Snorkelling nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
22 units
Bed sheets changed on request
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 10 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 250 per accommodation, per night
Destination fee: USD 30 per accommodation, per night.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
BESPOKE
BESPOKE, member of Small Luxury Hotels Tulum
BESPOKE, member of Small Luxury Hotels Aparthotel
BESPOKE, member of Small Luxury Hotels Aparthotel Tulum
Frequently asked questions
Does BESPOKE, Member of Small Luxury Hotels have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at BESPOKE, Member of Small Luxury Hotels?
As of 26 Apr 2026, prices found for a 1-night stay for 2 adults at BESPOKE, Member of Small Luxury Hotels on 4 May 2026 start from HK$1,633, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is BESPOKE, Member of Small Luxury Hotels pet-friendly?
No, pets are not allowed at this property.
How much is parking at BESPOKE, Member of Small Luxury Hotels?
Valet parking is free at this property.
What time is check-in at BESPOKE, Member of Small Luxury Hotels?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at BESPOKE, Member of Small Luxury Hotels?
Checkout is at 11:00 AM.
Where is BESPOKE, Member of Small Luxury Hotels located?
Nestled on the beach, this Tulum aparthotel is steps from Tulum National Park and 1.8 mi (2.9 km) from Playa Paraiso. Jaguar Park and Cenote Manatí are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
BESPOKE, Member of Small Luxury Hotels Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 38 out of 43 reviews
10 - Excellent
38
Rating 8 - Good. 4 out of 43 reviews
8 - Good
4
Rating 6 - Okay. 1 out of 43 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 43 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 43 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Victoria
30 Mar 2026
Liked: Cleanliness
Great accommodations! Very relaxing!
Victoria
Stayed 4 nights in Feb 2026
Verified
10/10 Excellent
Aleksander
11 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent! Helpful and cooperative stuff, very clean and great amenities.
Aleksander
Stayed 11 nights in Jan 2026
Verified
10/10 Excellent
Dong
8 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean rooms and wonderful staff. I also love the gym. There are mosquitoes around the dining area including the beach.
Dong
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Cara
27 Dec 2025
Liked: Cleanliness, amenities, communication
We loved this property! It is small and intimate and a nice escape from the crowds. No issues getting loungers on the beach and at times, we were one of the only groups out there. Every meal in the restaurant was absolutely delicious. Our room was stunning. But the friendly staff are what truly made us feel at home. Would love to go back!
Cara
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
John
18 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We sincerely enjoyed our stay at the Bespoke. The property was beautifully located with an amazing stretch of beach with access to the reef for snorkeling. The restaurant had a wide selection of really delicious options for breakfast, lunch and dinner. The entire staff was extremely friendly, courteous and very attentive. I would highly recommend the Bespoke in Tulum.
John
Stayed 6 nights in Oct 2025
Verified
10/10 Excellent
David
20 Dec 2024
Liked: Cleanliness, room comfort, communication
Very nice property
Great property, rooms are huge and beach is big and clean.
David
Stayed 3 nights in Dec 2024
Verified
10/10 Excellent
Jonathan
10 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was great I highly recommend it. Paola at the front desk is absolutely greatand helped with everything. Everything was super clean the rooms are huge perdect stay
Jonathan
Stayed 5 nights in Apr 2025
Verified
10/10 Excellent
Laura
23 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
What a beautiful gem. The apartment was glorious! Clean and well stocked. The beds were comfy and the water pressure was excellent. The staff is so friendly and helpful. The beach is right out the front door, unfortunately the sea grass was out of control and we could not access the water. Bespoke is a little off the beaten path, but we had no problems accessing transportation.
Highly recommend!
Laura
Stayed 4 nights in Jul 2025
Verified
10/10 Excellent
Nicola
30 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing and beautiful property. The service was great and the beach is stunning. Food at the onsite restaurant was excellent. The only downside is that it’s not close to anything, you can’t walk to a convenience store and they don’t have a store on site. If you don’t rent a car you have to take a taxi into town which gets expensive.
Nicola
Stayed 5 nights in Oct 2024
Verified
10/10 Excellent
Angee
18 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is an amazing stay ! Everyone was super helpful and informative . The ocean view and the pool are breathtaking. We will definitely come back . The property is about 12 minutes away from the supermarket will recommend to rent a car in town. Thank you for an amazing vacation !
Angee
Stayed 4 nights in Mar 2024
Verified
8/10 Good
Krystal
19 Jan 2025
Liked: Cleanliness, room comfort, communication
Hidden Gem
This hotel exceeded my expectations. The rooms are a good size with ample storage. It had everything we needed for a comfortable stay.
Staff were great, although sometimes the language barrier was a minor issue. A list of close by and recommended restaurants was provided before we arrived, along with suggested activities. Both of which was super helpful.
Food and drink were great. Would definitely stay again
Krystal
Stayed 3 nights in Jan 2025
Verified
10/10 Excellent
Guillermo
28 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect. Service was on point; everyone that works there was friendly. Papi made you feel at home and has a good personality and sense of humor :)
Toiletries and rooms were all clean and practically brand new and had such a good aromatic smell that made you feel like you were in paradise.
Would definitely recommend and reconsider coming back
Guillermo
Stayed 6 nights in Dec 2024
Verified
10/10 Excellent
Maia
4 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Unforgettable stay on the beach in Tulum
My family had the pleasure of staying at this remarkable perfect sized beachside hotel in Tulum, and I truly can't recommend it enough. The setting is breathtaking with turquoise waves, white sand, and ocean breezes. The beach and pool have beautiful lounge beds, cushions, soft seats, and private seating area. We felt like were were hidden away from the world-in the best possible way!
The small staff at the hotel was kind, attentive, and genuinely welcoming. They gave thoughtful recommendations, and went above and beyond. In our opinion the perfect amount of attention.
The apartments are better than you can imagine. Huge, new, clean, and airy spaces beautifully decorated and outfitted it truly was a home away from home.
The Bespoke and its staff are a rare find, and we cannot wait to return!
Maia
Stayed 7 nights in Mar 2025
Verified
10/10 Excellent
Frank
17 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
My wife and I came to this property for our anniversary and we were blown away by almost everything about it. The grounds are very well maintained. You actually feel like you are in a jungle with all the plants they have around the property. The pool was very nice and they have really nice furniture in the pool area and on the beach for relaxing. We were there in the wet season, so there was a lot of seaweed on the beach, but they made an effort to clean it up each day, which was very much appreciated. They provided amenities like kayaks and really nice snorkel gear for using in the ocean and looking at the coral in the area. The restaurant very good and the service was stellar. It was a little pricey and the selection wasn't great but still very nice. But as nice as the property was, the unit we stayed in was fantastic! We had a two-bedroom unit and unit. Had a well-furnished living room and kitchen with a full size refrigerator and everything you would need. The only thing we would would have liked to have seen that we didn't have was a toaster. Probably the best thing about the unit was the terrace on the upper floor which was basically on the rooftop of the unit. Up there. We had a dining room table that could seed six, , a small private swimming pool, a bathroom with a separate sink and a shower. There were also some lounge chairs that were quite nice. While up on the terrace to we could have drinks and look at the ocean which was beautiful.
Everything was great food was awesome and Ricky & Lucio very friendly and helpful!!!!
Adriana
Stayed 5 nights in Jul 2025
Verified
10/10 Excellent
Jamie
9 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The food was absolutely delicious and service unmatched! We loved this place and will go back for sure. Sea turtles, private beach, meticulous cleaning and property upkeep, beautiful, lush pool and very quiet, removed from all things “touristy” - Bespoke was a gem.
Jamie
Stayed 5 nights in Aug 2025
Verified
10/10 Excellent
Jenny
7 Jun 2024
Liked: Cleanliness
Super great place !
Jenny
Stayed 1 night in May 2024
Verified
10/10 Excellent
Sarah
20 Nov 2025
Liked: Cleanliness, amenities, communication
The Bespoke was the perfect place for us to relax and disconnect for our stay! The apartment was well appointed and super spacious. The kitchen was well supplied for a vacation rental, which made it so easy to cook most of our meals. Located right on the beach, the beach area was clean and private, it never got too noisy or crowded and there were always available loungers. Location was superb, just be aware that the road off the highway is a dirt road and riddled with potholes! Otherwise the location was close to the ruins, supermarkets and the town of Tulum, great for a true getaway!
Sarah
Stayed 8 nights in Nov 2025
Verified
10/10 Excellent
Jason
12 Apr 2024
Liked: Cleanliness, property conditions & facilities, communication
Great new hotel, still setting things up but you can see it will be one of the best in the area
Jason
Stayed 13 nights in Mar 2024
Verified
10/10 Excellent
Angela
23 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Stunning hotel, beautiful location. Car is essential otherwise hugely overpriced taxis are your only option. I do think a hotel of this calibre and price point really should include breakfast (this is the only luxury hotel I have stayed at that did not include breakfast). Would definitely return
Angela
Stayed 7 nights in Aug 2025
Verified
10/10 Excellent
Marcus
15 Feb 2025
Liked: Cleanliness, room comfort, communication
Magic
Very nice place, really calm and beautiful place.
Marcus
Stayed 4 nights in Feb 2025
Verified
10/10 Excellent
Robert
18 Jul 2025
Liked: Cleanliness, room comfort, communication
Excellent aparthotel with lovely food
What a little gem of a hotel. Our family of 4 stayed for 5 nights in one of the 2 bed apartments, really comfortable and well maintained. We all really enjoyed it, a perfect mix of chill and local trips. It was useful having our own car due to it being 10 minutes from Tulum. If you go to Tulum, make sure you get down to the peninsula rather than sticking to the Main Street which was a bit limited.
The Sargassum (seaweed) on the beach was frustrating and the hotel did what they could to deal with it but worth considering the impact if you’re looking for a beach holiday as the seaweed invasion in July makes the beach/sea hard to use.