圖倫Kuuna啤酒聖地及水療中心成人專屬酒店是否設有泳池？

是，此住宿設有3 個室外泳池。泳池全日 24 小時開放。

圖倫Kuuna啤酒聖地及水療中心成人專屬酒店是否寵物友善住宿？

是，圖倫Kuuna啤酒聖地及水療中心成人專屬酒店允許旅客攜帶貓狗入住 (總數上限為 1 隻)，每隻寵物的重量上限為 12 公斤。此住宿收取每隻寵物每晚 USD95 費用。輔助動物豁免收費。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

圖倫Kuuna啤酒聖地及水療中心成人專屬酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

圖倫Kuuna啤酒聖地及水療中心成人專屬酒店的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：00:00。此住宿有提供提前入住服務，費用為 USD50 (視乎客房供應情況而定)。延遲入住服務於 00:00 – 05:00 提供，費用為 USD50。

圖倫Kuuna啤酒聖地及水療中心成人專屬酒店的退房時間是？

退房時間為 12:00。此住宿有提供延遲退房服務，費用為 USD50 (視乎客房供應情況而定)。

圖倫Kuuna啤酒聖地及水療中心成人專屬酒店是否有提供接駁車服務前往機場？

是，來回機場接駁車有提供服務 (按要求提供)。接駁交通收費為每輛車 USD168。

圖倫Kuuna啤酒聖地及水療中心成人專屬酒店位於哪裡？

此SPA酒店機場附近，距離圖盧姆啤酒水療中心和圖盧姆字母僅幾步之遙。距離土倫瑪雅遺址 2.7 公里。

圖倫Kuuna啤酒聖地及水療中心成人專屬酒店圖倫區

Q: 圖倫Kuuna啤酒聖地及水療中心成人專屬酒店 是否寵物友善住宿？

是，圖倫Kuuna啤酒聖地及水療中心成人專屬酒店 允許旅客攜帶貓狗入住 (總數上限為 1 隻)，每隻寵物的重量上限為 12 公斤。此住宿收取每隻寵物每晚 USD95 費用。輔助動物豁免收費。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

Q: 圖倫Kuuna啤酒聖地及水療中心成人專屬酒店 的泊車位收費多少？

此住宿提供免費自助泊車服務。

10/10 優異

Ragan

2025 年 11 月 28 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

I enjoyed my experience here! A great place for a solo traveler! Staff were friendly, kind and attentive to all my request! I genuinely felt safe here it’s quiet and peaceful. This time of year is their down season, which didn’t bother me since I was solo traveling! Food and drinks were amazing!!!

於 2025 年 11 月住了 5 晚

10/10 優異

Ronald

伴侶同遊

2025 年 11 月 27 日

讚好：整潔度、設施服務和住宿狀況

Staff was super nice. Very attentive. The brewery tour was amazing. Such a cool spot to stay at!

於 2025 年 11 月住了 5 晚

10/10 優異

Carolin

伴侶同遊

2025 年 11 月 9 日

讚好：整潔度、設施服務和住宿狀況

Great hotel. The staff was sooo friendly and went above and beyond to create a wonderful stay. The room was very beautiful and we loved sitting on the terrace or in our little pool after a day of adventure. The unlimited beer is an obvious plus! We will definitely be returning.

於 2025 年 11 月住了 5 晚

6/10 一般

victoria

2025 年 11 月 1 日

於 2025 年 10 月住了 5 晚

2/10 很差

Catherine (Fairfax)

伴侶同遊

2025 年 10 月 25 日

不滿：整潔度、職員與服務、設施服務和住宿狀況

This property is not accurately depicted in their advertisement. We booked a pool party Sweet and the pool was disgusting - poorly maintained (see pics). No hot water in shower (no water on third day). We spoke to the staff every day about the issues and nothing was fixed. We were able to find a resort to move to after a couple days - they refused to give us a refund. Horrible place. Good for maybe a beer but not much else

於 2025 年 10 月住了 6 晚

2/10 很差

DeJanae

2025 年 10 月 14 日

不滿：整潔度和住宿狀況

The food wasn’t great our honeymoon was ruined. I wish they cared more for the customers especially for English speaking people. We had an issue with calling the hotel and even Expedia had a tough time getting ahold of them. Nobody came to get our bags to welcome us on the hotel. We got welcomed with mosquitoes and bees which isn’t okay. After the staff saw us get bit up they offered to help us. Why not help us before the check in process that would make sense to me. Now I have bite marks all over me smh. The hotel and Expedia failed us on our honeymoon with no refund. Please spare yourselves don’t book here or I’m warning you you’re wasting your money. We didn’t see security so it felt unsafe and it’s on the side of a highway.

於 2025 年 10 月住了 6 晚

2/10 很差

Michael

家人同遊

2025 年 9 月 19 日

不滿：整潔度、職員與服務、設施服務和住宿狀況

We booked a two-night stay at La Cervecería Tulum Boutique Hotel, expecting a pleasant experience, but it was highly disappointing. Upon arrival, we weren’t told that the rooms were up four flights of stairs, and the digital key, accessed via an app, didn’t work when attempting to enter. The hotel felt deserted, with no staff present—only a cat wandering around. Its location next to a noisy highway undermined the “boutique” vibe. We upgraded to a “jacuzzi room,” but the tub was poorly placed by the entrance with no lighting. Our friends’ room had one bed, forcing one to sleep on the floor. A requested duvet never arrived. The room also had a wasp infestation—over 20 inside and a swarm on the patio, our friend was stung by a wasp while trying to sleep at night. A rainstorm flooded their entrance. Both rooms had only one towel per person for two nights, and the hot water never worked, leaving us with cold showers. The next morning, no staff were available by 9:30 AM, and multiple calls went unanswered. Expedia couldn’t reach the hotel either and advised waiting 72 hours. A restaurant employee later said they couldn’t assist, and another claimed the hotel was “closed for personal reasons,” which was unacceptable without prior notice. The poor location, lack of service, and unresolved issues made our stay stressful. We’re still awaiting a refund for the night we didn’t stay and cannot recommend this hotel. If the hotel was “closed” on the 18th we demand a refund

於 2025 年 9 月住了 2 晚

8/10 不錯

esmeralda

2025 年 9 月 16 日

讚好：整潔度、設施服務和住宿狀況

Staff members were friendly.

於 2025 年 7 月住了 4 晚

10/10 優異

JASON R (Toronto)

2025 年 9 月 12 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The parts that were being used was well maintained. There were many areas not being used but still a very nice hotel. The staff were all very nice and friendly. Paco showed me many restaurants and things to do in the city, he was very helpful

於 2025 年 8 月住了 7 晚

8/10 不錯

Jennifer

多人同遊

2025 年 8 月 29 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Restaurant was the highlight

The safe was friendly and we ended up upgrading to the all-inclusive for our one night stay. They say there is beer in the room but this is only true and included if the all-inclusive is booked. The eco-friendly part was big for us but this does effect if you have water or not in your room. At times we did not. The restaurant was delicious and a highlight. While we were there during the off season, it is an adult only resort BUT the owners kids were using the pool, this was a disappointment for what we were expecting in our experience.

於 2025 年 8 月住了 1 晚

2/10 很差

Cassandra

2025 年 8 月 28 日

不滿：整潔度、職員與服務和住宿狀況

It is a nice traditional decor, but need better management. No hot water during my stays, during the night water hot shut off, because I could not flush the toilet twice after using it. I had to use bottled water for 2 days that I had an early pickup for my activity. Same menu, when you do all inclusive and very limited. Some days you will ask for something they told you they do not have it. I will not recommend it to anyone.

於 2025 年 8 月住了 6 晚

2/10 很差

Sandra

多人同遊

2025 年 8 月 28 日

不滿：整潔度、職員與服務、設施服務和住宿狀況

The service was very very poor. There was no hope water. There was no water at night when you want to use the bathroom. The had the same food everyday. In general the hotel was horrible

於 2025 年 8 月住了 6 晚

10/10 優異

Nadege

2025 年 8 月 25 日

讚好：整潔度、職員與服務和住宿狀況

於 2025 年 8 月住了 7 晚

10/10 優異

Rene

伴侶同遊

2025 年 8 月 23 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Can’t complain, I would recommend to anyone.

於 2025 年 7 月住了 4 晚

10/10 優異

Olga

2025 年 7 月 24 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Maravilloso hotel nos encanto

於 2025 年 7 月住了 1 晚

10/10 優異

Radica Nathalia (North York)

伴侶同遊

2025 年 6 月 25 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Loved the time we spent here. The reviews complain about the highway and it being loud. The whole time we were there it was quiet and peaceful. The food and drinks were delicious. The massages at the spa were very relaxing. All in all we will be definitely returning back!!! Perfect way to spend our honeymoon!

於 2025 年 6 月住了 6 晚

2/10 很差

Francisco Alexander

家人同遊

2025 年 6 月 17 日

不滿：設施服務和住宿狀況

Mala atencion

於 2025 年 6 月住了 7 晚

6/10 一般

April

多人同遊

2025 年 6 月 16 日

讚好：職員與服務

不滿：整潔度和住宿狀況

We had a great experience through dinner at the Cervecería. The restaurant performances were amazing and the service was stellar, seemed very underrated. The hotel room itself was also very nice. However, our experience was tarnished by an incident of theft. There was an accident on the highway that left the hotel without electricity from early morning hours and the rest of our stay until checkout around noon. The problem is, the door locks depend on electricity for a magnet locking mechanism. Because it was so hot in the room without AC in the morning, we went for a walk around the property, which itself is very rundown and overgrown. Looks like a wasteland, or a ghost town. We even considered going in the pool until we saw a dead bird floating in what was already unclean looking water. While we were on our walk, someone went into the room and stole my coin purse with about $200 in cash, and the room couldn’t be locked due to the electricity problem. What started as a great experience was ruined. The staff said there are cameras the owner can check, but if they depend on electricity that won’t be helpful. We weren’t expecting any help.

於 2025 年 6 月住了 1 晚

8/10 不錯

MARIA A

2025 年 6 月 9 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Agradable lugar

Bonito lugar, cómodo, la entrada en forma de luna, la piscina y la habitación espectaculares. El restaurante con variedad de platillos y buen precio. Un poco lejos de zona centro de Tulum por lo que se necesita auto o taxi.

於 2025 年 6 月住了 1 晚

10/10 優異

Robert Raymond

家人同遊

2025 年 5 月 12 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

What a beautiful jungle retreat. Perfect for a family vacation or trip with friends. Staff are all friendly and welcoming, Santiago, Fili, Mario and all of the staff at the brewery restaurant were simply amazing, thank you for making our first family trip to Tulum so memorable and enjoyable. One thing to remember is good bug repellent because the mosquitos were just as hospitable as the employees.

於 2025 年 5 月住了 9 晚

6/10 一般

Nahja (Bronx)

2025 年 4 月 11 日

於 2025 年 3 月住了 4 晚

10/10 優異

Christopher

伴侶同遊

2025 年 3 月 21 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

I’d like to start off by giving a big thanks to Abram the front desk Receptionist And Ezekiel the waiter of the restaurant The hotel was beautiful and rustic And the pool was open for us pretty much everyday day both pools to be exact Were wide open everyday Great thing was there’s a beach club right across the high way , that’s very Inexpensive The restaurant food was good , we tried different plates since we stood here for 5 nights Over WE WILL be coming back with friends

於 2025 年 3 月住了 4 晚

10/10 優異

DIANA

2025 年 3 月 8 日

讚好：整潔度、職員與服務和住宿狀況

There is a cenote on site, which is great...but you cant swim in it, which is not great! Service os excellent and the all inclusive meals are very, very good!

於 2025 年 3 月住了 1 晚

10/10 優異

gladys

2025 年 3 月 7 日

讚好：整潔度、職員與服務和住宿狀況

La comida muy rica

於 2025 年 2 月住了 2 晚

8/10 不錯

Christopher

伴侶同遊

2025 年 1 月 26 日

讚好：整潔度和住宿狀況

不滿：職員與服務

It says all Inclusive but when we arrived at the resort all inclusive is limited to a special menu. For example no hard alcohol is included. And for the beer you are only allowed 1 type in the all included. The staff were very nice but not trained very well.

於 2025 年 1 月住了 5 晚

圖倫Kuuna啤酒聖地及水療中心成人專屬酒店

Kuuna Tulum Beer Sanctuary and Spa - Adults Only

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