烏龜湖酒店 | 熱門烏龜湖住宿限時優惠每晚可低至 HK$557

「We had a wonderful experience at this hotel! Thank you for making our visit a good one!」

「Nice for the price.」

「Very nice!!」

「It would be nice if there was an elevator. The gym was not very useful. The weight machine was stuck in one section. The cardio machines were not all working. The staff seemed friendly enough.」

「Location was easy to get to with many restaurant choices near by. Staff was very helpful at check in and check out. Room was clean and bed comfortable. This location also had good selection of breakfast choices.」

「The room we were given smelled of urine, lacked proper lighting and was generally unpleasant. We were told the hotel was completely booked and no other room was available. We talked with some relatives in the area and explained the situation with the room and they extended an invitation to stay with them. The hotel told us that since we had already checked in, they would not refund any of the money paid for the 3 nights booked. The woman behind the counter was rude. My husband gave back the...

「Breakfast was good. Service was great.」

「Booked a room with 2 queen sized beds. Got a room with one king size bed. Couldn’t get another correct room because they were fully booked even though I paid for the room weeks ago. Brought up a rollaway bed instead. Staff said “because it was booked through Expedia they had no control over what type of room we could have.” Had to kick in the door to enter since it was so misaligned and sticky. Room next to us had the same issue. Almost couldn’t get out of the room because the door jams up. Oh...

「Our stay was comfortable, room was clean. There is no ice machine on site so plan accordingly. There is not an office onsite, plan on Self Check-in only with call support if you have issues with your door code.」