Detroit Twelve Oaks Mall Hotels

"Yes"

"My family and I enjoyed our stay overall. The facility was decent, and the complimentary breakfast and availability of a pack and play for my one-year-old were definite positives. However, the breakfast kitchen staff were somewhat rude and not very welcoming."

"Front desk was amazing. Super friendly! Very helpful. The room was not clean. There were still crumbs on the floor, the bathtub was dirty, stained. There was still trash in one of the trash cans. The ac unit did NOT work. We went to the front desk to ask for another room…that same front desk staff seemed a bit annoyed then. She changed our room though. It was “cleaner”, the ac worked, all the trash had been emptied. However, the refrigerator didn’t work, the tv wouldn’t turn off so we had to unplug it, a the shower had hair left in it. It seems as though they are trying to upgrade the hotel. The smell of paint was overly strong. They were drywall pieces all over the floor in the ice/vending area. Overall, I wouldn’t say here again…but the bed was super comfortable!"

"Loved the tub! "

"Clean rooms"

"A beautiful elegant facility "

"."

"The hotel was very relaxing and the staff is very professional and polite."

"Very nice room - very quiet - 2 restaurants right on site - comfortable bed and the nicest bathroom we’ve ever had at a hotel. Building is a little old, but inside is very nice. Picked this hotel as it was the closest to my venue, but very close to Sommerset Mall and lots of restaurants and other places. Felt very safe here and very easy to get around. Would stay here again. "