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关于泰勒行政套房酒店的点评

2 out of 5
泰勒行政套房酒店
3701 Chandler Hwy, Tyler, TX

点评

8.2

很好

10 分 - 超赞。297 条好评，共有 646 条点评" "
8 分 - 还可以。213 条好评，共有 646 条点评" "
6 分 - 一般。64 条好评，共有 646 条点评" "
4 分 - 很差。33 条好评，共有 646 条点评" "
2 分 - 糟糕。39 条好评，共有 646 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

7.6/10

服务设施

8.4/10

住宿条件和设施

8.0/10

环保

点评

6/10 一般

Mark

与配偶出行
Slow drain tub, no drain plug in vanity sink, no legend for tv, no bright lighting, very dim. What did I expect for the price?
2024 年 5 月入住 3 晚

10/10 超赞

Jeffrey

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, clean rooms, quiet, problems handled quickly, nice firm beds, limited breakfast(but tasted great) I had a very rellaxing visit with only 1 hiccup with a toilet that wouldnt flush. They immediately handled the problem by offering another room. I would definitely recommend this hotel if you are on a budget but want a nice room to stay in.
2024 年 5 月入住 2 晚
SP 于 2024年05月12日 的回复
Thank you, greatly appreciated! We hope to see you again.

8/10 还可以

Brenda

团体旅客
满意：清洁度、服务设施、住宿条件和设施
Everything was good. We had booked through Expedia. Check in was quick. However, they had me paying with a credit card that did not belong to me. They changed it and all was well in the neighborhood.
2024 年 5 月入住 1 晚
SP 于 2024年05月10日 的回复
Thank you for sharing your feedback about your recent stay at our hotel. we are so sorry for the inconvenience caused to you.

6/10 一般

Memphis

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
SP 于 2024年05月6日 的回复
Thank you

10/10 超赞

Steve，Crosby

商务旅客
满意：员工和服务、服务设施、住宿条件和设施
Close to amenities and where I was going during my travels.
2024 年 5 月入住 1 晚

10/10 超赞

Hanoi

满意：清洁度、员工和服务、住宿条件和设施
I really liked the place, very good service, above all very quiet, I recommend it.
2024 年 4 月入住 5 晚
sp 于 2024年04月28日 的回复
Thank you for the perfect score and kind words, Mr. Hanoi We're delighted you enjoyed your stay. We appreciate your business and look forward to welcoming you back!

2/10 糟糕

Vennie

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
Check in process was easy and fast. Once I got to the room it smelled like mildew and there was stains on the walls and doors. There was also mold in the shower. I shorten my stay and when asked if I’d get a refund for the extra day I paid for they said yes few days pass and I was told I had to call Expedia to do the refund front desk seemed annoyed I would even ask for a refund or not stay the entire two days.
SP 于 2024年05月12日 的回复
We are so sorry you did not have a great stay. We will address this, and we did give refund for your one night that you didn't stay.

6/10 一般

Dusti

满意：员工和服务，清洁度
I loved the way the rooms are decorated! However, my first room was extremely warm & the air conditioning was turned down to 60degrees. So they told me they’d take a look at it. I waited about 10- 15 minutes sweltering - then called to front desk & asked for another room. That room was much colder & perfect temperature. However, the carpet felt a bit sticky under my bare feet. Bed slept well, looked nice & was very comfortable. The coffee maker didn’t work - so I was pretty disappointed & even troubleshooted to make sure the outlet had been reset. Didn’t have time to call & ask for one that worked. Just had to make a Starbucks stop on the way to visit my mom in hospice.
2024 年 4 月入住 1 晚
SP 于 2024年05月12日 的回复
We are so sorry you did not have a great stay. We will address this and hope you give us another opportunity in the future.

6/10 一般

Jasilyn

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place for a quick night of sleep.
2024 年 4 月入住 1 晚
SP 于 2024年04月24日 的回复
THANK YOU

6/10 一般

Richard

与家人出行, 商务旅客
满意：员工和服务，清洁度
Noisy
2024 年 4 月入住 2 晚
sp 于 2024年04月24日 的回复
Thank you

8/10 还可以

Jim，spring branch

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Too close to highway and traffic was noisy.
2024 年 4 月入住 1 晚
sp 于 2024年04月24日 的回复
Dear Guest, we're disappointed to hear you didn't have a great stay.

2/10 糟糕

Nakeeta

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

8/10 还可以

Tamara

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A little sound proofing would be nice. Hotel located next to busy road with a lot of really loud trucks.
2024 年 4 月入住 2 晚
sp 于 2024年04月24日 的回复
We apologize for any inconvenience while your stay with us.

8/10 还可以

Chenell

2024 年 4 月入住 1 晚

8/10 还可以

Launa，Lyman

满意：住宿条件和设施，员工和服务
2024 年 4 月入住 1 晚
SP 于 2024年04月24日 的回复
Thank you for staying with us, we appreciate your feedback.

8/10 还可以

Belinda

与家人出行, 商务旅客
满意：住宿条件和设施
Room was very clean.
2024 年 3 月入住 1 晚
Sam 于 2024年04月24日 的回复
Thank you for staying with us, we appreciate your feedback.

10/10 超赞

Elizabeth

满意：清洁度、员工和服务、住宿条件和设施
Very clean and good breakfast
2024 年 3 月入住 1 晚
sp 于 2024年03月26日 的回复
Thank you for a great review.

6/10 一般

Will

2024 年 3 月入住 1 晚
Sam 于 2024年04月24日 的回复
Thank You

10/10 超赞

Gail

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was fine and comfortable for a one night stay. Very clean.
2024 年 2 月入住 1 晚
SP 于 2024年03月15日 的回复
Thank you

6/10 一般

Demarcus

满意：员工和服务
No pools or hot tub
2024 年 3 月入住 2 晚
SP 于 2024年03月15日 的回复
Thank you

8/10 还可以

larry

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is an older motel that they have done a lot to make improvements to. The staff has been great. This older room doesn’t have a usb port anywhere, so bring your own. We are staying in a King with a kitchenette. There is a stove top and sink, but not a single pan or dish, so bring your own. The internet TV will drive you nuts. There is probably over 100 channels and no guide at all, not online, not on the TV, not anywhere. You have to go through every channel to see what is on. The TV is mounted flat to the wall, you can’t turn it toward the bed, the only place to sit in the room, although I guess some rooms have sofa’s, this room doesn’t. The room is very clean, nice soaps, etc.. The breakfast is good, besides the usual; cereal, waffle and yogurt, they do have “omelets”, sausage and bacon.
2024 年 2 月入住 3 晚
SP 于 2024年03月15日 的回复
Thank you

8/10 还可以

Katherine，Bennett

满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
There were no snacks, food or beverage options other yhan an ice machine and soda machine. In convenient for me coming directly from small airport with no amenities either. Stsff was friendly and welcoming.
2024 年 2 月入住 1 晚
SP 于 2024年03月1日 的回复
Thank you

10/10 超赞

Beritta

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
SP 于 2024年03月1日 的回复
Thank you

10/10 超赞

Mary Eileen

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Tyler
Convient and close to our business for the week.
2024 年 1 月入住 4 晚
SP 于 2024年02月2日 的回复
THANK YOU

2/10 糟糕

Armatha

不满意：清洁度、员工和服务、住宿条件和设施
The guest above us were extremely loud. The front desk would do nothing about it.
2024 年 1 月入住 1 晚
SP 于 2024年03月1日 的回复
we are so sorry for inconvenience caused to you..

10/10 超赞

Brian

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay
Stayed one night on our way to Texas and one night on our way home. Great experience! Clean room, great staff and comfortable beds.
2024 年 1 月入住 2 晚
SP 于 2024年02月2日 的回复
THANK YOU

6/10 一般

karen

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible
Didn't have the room I reserved and pre-paid for wich was a 2 Queen, stuck 3 of us in a 1 Queen with a sofa that was disgusting. Window was busted with cardboard taped over the hole. Toilet handle was broken and wouldn't flush, had to take the tank lid off to flush it by hand.
2024 年 1 月入住 1 晚
SP 于 2024年03月1日 的回复
Karen, we think you are talking about some other hotel or home we do not have this issue here.

8/10 还可以

Thomas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ok hotel
2024 年 1 月入住 2 晚
SP 于 2024年02月2日 的回复
THANK YOU

10/10 超赞

Sue

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
SP 于 2024年02月2日 的回复
THANK YOU

8/10 还可以

Lynette

与家人出行
满意：员工和服务，清洁度
Our room was on the 2nd floor and didn't have a security swing lock on the inside. It looked like it had broken off. The shower was lovely. The street noise was a bit much, but I guess that can't be helped. No fresh fruit at breakfast, but I wouldn't think there is much of a run on breakfast. Location was great for us. Price was good too.
2023 年 12 月入住 2 晚
SP 于 2024年02月2日 的回复
THANK YOU

10/10 超赞

Travis

满意：服务设施
2023 年 12 月入住 1 晚
SP 于 2024年02月2日 的回复
THANK YOU

2/10 糟糕

Mary Elizabeth

商务旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
The doors are very insecure, they actually have a gap so you can see between and under the front door…not safe looking at all…the heater never turned on, everything looked like it hadn’t been cleaned in a very long time and the internet didn’t work.
2023 年 12 月入住 1 晚

6/10 一般

Jean

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Staff paid attention to type room needed. Convenient to relatives . Cable not working and seating for breakfast poor
2023 年 11 月入住 1 晚

4/10 很差

Blaine

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Dirty
This place was filthy. Mold in the shower, stains on the walls, black hair on the towels.
2023 年 11 月入住 3 晚
SP 于 2023年11月13日 的回复
we keep our place clean and safe but if you say its filthy and mold in the room you must have visited somewhere else.

10/10 超赞

Angela

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was very nice and clean..Enjoyed my 2 night stay,was also very quiet
2023 年 11 月入住 2 晚
SP 于 2023年11月13日 的回复
Thank you

6/10 一般

Suellen

与配偶出行, 团体旅客
满意：员工和服务，清洁度
wanted a non smoking room, but it smelled like an ash tray. management was very helpful to try and eliminate the order.
2023 年 11 月入住 2 晚
SP 于 2023年11月13日 的回复
Thank you

4/10 很差

Tamika

与家人及幼儿出行
不满意：清洁度、员工和服务、住宿条件和设施
Property management (man) was very rude to me and my family, we was visiting Tyler Texas from Little Rock
2023 年 11 月入住 1 晚
SP 于 2023年11月13日 的回复
hello the room with two beds are made for 4 people not 8 try to get 2 room next time

10/10 超赞

Jack

满意：清洁度、员工和服务、客房舒适度
Great value
Great value good service and clean rooms
2023 年 10 月入住 1 晚
SP 于 2023年11月4日 的回复
Thank you

10/10 超赞

Kenneth

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay! Excellent room! Convenient location.
2023 年 10 月入住 1 晚
SP 于 2023年11月4日 的回复
Thank you

2/10 糟糕

Darla

2023 年 10 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 4 晚
SP 于 2023年10月27日 的回复
Thank you

10/10 超赞

Doug

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Good stay, clean room, friendly staff.
2023 年 10 月入住 1 晚
SP 于 2023年10月27日 的回复
Thank you

10/10 超赞

MARTHA

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved it we would be glad to stay again
2023 年 10 月入住 2 晚
SP 于 2023年10月23日 的回复
Thank you

8/10 还可以

真实旅客

满意：员工和服务，清洁度
Okay but could improve
Clean room, bed was moderately comfortable. The AC was subpar. There was a lingering smell of air freshener (i don't like that) and it was noisy- highway & upstairs neighbors stomped a lot. The pics made it look like all indoor entrances, but it is not. Not sure it was worth what i paid.
2023 年 10 月入住 1 晚
SP 于 2023年10月23日 的回复
Thank you

10/10 超赞

Deepa，Pearland

满意：住宿条件和设施，服务设施
Nice facility
2023 年 10 月入住 1 晚
SP 于 2023年10月23日 的回复
Thank you

8/10 还可以

Paul

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
SP 于 2023年10月23日 的回复
Thank you

10/10 超赞

Mary

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
SP 于 2023年10月17日 的回复
Thank you

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
SP 于 2023年10月6日 的回复
Thank you

8/10 还可以

Gloria

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
SP 于 2023年10月6日 的回复
Thank you

8/10 还可以

RAMON

2023 年 9 月入住 1 晚
SP 于 2023年10月17日 的回复
Thank you