"Our room was nice enough, if a little tired looking, and the hotel entrance was lovely. BUT both lifts broke down and we were on the third floor in a 34° heatwave. No apologies were given and no accommodations made. Apart from this near death experience of climbing SO many flights of stairs three ..."

"Lovely check in by the staff late at night and they were very kind and offered me a chair as they could see I was struggling after competing in an event."

"Nice rooms but no air con"

"This hotel is perfect for a visit to Cardiff. It’s very central and next to the train and bus stations. Check in very easy and the staff were welcoming. Room is adequate for a city break..has everything you need. The rooms were quiet which meant a lovely nights sleep. Would recommend this hotel."

"Fabulous room nice and clean tidy, beautiful bathroom and the bed was so comfy it felt like sleeping on clouds! Towels provided are nice and large and enough provided. The staff are so friendly and welcoming always had a smile on their face, always said hello. Check-in was so easy and checkout also. ..."

"We had a great one night stay whilst we were visiting Cardiff for a concert. Room was lovely and included a fridge. Staff on reception were helpful & friendly. Breakfast was good and again the staff were friendly and efficient. Would recommend this hotel."