San Francisco UCSF Medical Center at Mount Zion Hotels

"Great staff, location and clean rooms with good decor. Towels are very thin and pillows are not great… but otherwise great stay "

"This hotel is in a concerning area of town. Not for solo travelers. I had my husband with me but we both still felt uncomfortable. The walls are thin and you can hear everything from the surrounding rooms. The bar looks lovely and would have been great for a post dinner drink but we were told it is ‘closed for the season’ this was not highlighted on our booking and disappointing for us. The rooms are nice and an ideal size for a break. Could do with a deep clean as some run down spots. "

"Clean hotel thats conveniently located. The pool is not heated, our family thought it was. "

"What a gem in the heart of SF. Mind you, the neighborhood is a place to keep your head on a swivel but once you get in the doors, the staff has got your back. The room are eclectic and super clean. The bathrooms have the feeling of little apartment living right in the middle of it all. We used Waymo, the self-driving cars to get around, I highly recommend will get you in and out of the sketchy hood :) Will return anytime I’m in SF for sure👍"

"Great location and price. Best part of our stay was the staff especially Darwin and Joyce who assisted us with the check-in process and getting to places we need to go. Their cheerful and kind attitude is really refreshing especially after the stressful travel, they are both really sincere with how they interact with the guests not just us and it makes a difference"

"They didn’t offer cleaning services for my two day stay. No towel changes. No bed made. Housekeeping is “every other day” and our room became a mess without daily housekeeping. We had to keep asking for additional towels and they piled up. Also noise was a concern. Easily can be heard and can hear other people in the corridor. Staff was helpful and the security was good. "

"When you walked to the Hotel Lobby, you can smell a very unique scent that is so calming and pleasant. We really enjoyed our stay. The staff was friendly and helpful. "

"This is a dated but comfortable hotel. Breakfast was fine, nothing to write home about, but good. I would have appreciated more fruit and fresh food options. The staff was wonderful! One heads up, while the hotel is reasonably priced, nearby parking is very expensive. I booked this hotel because my husband was having heart surgery at Kaiser. I parked in the Kaiser lot. With my validated parking ticket, I didn’t pay anything. From there, I enjoyed the easy walk of 1.1 miles to the hotel. "

"Air con stopped working at one point "