Washington U.S. National Arboretum Hotels

"Super conveniently located!"

"Clean, easy enough to walk to transportation."

"Nice"

"The breakfast felt quite lacking. I think a bit more effort is needed. Out of the many places I’ve visited, this was the most disappointing breakfast experience."

"breakfast was fresh and satifiying"

"The hotel is unsafe for solo travellers. There are no amenities, there is no elevator to second floor and lot of suspicious people who are loitering aound in the open parking lot, who were talking non-stop. "

"New and clean with all the appropriate appliances for a short or longer stay. The host was hospitable and friendly. Good location for seeing the capital sites with just a short drive."

"This house was perfect. We used uber to downtown Washington DC with no problem. My husband was amazed at the details for amenities. The Qtips, soft towels, great coffee, quality toilet paper, great bed/covers and the best was the tissue by the bed. We would definitely stay there again."

"First, communication was very difficult. The first phone number provided did not work at all. When we called the second number, a different person answered every time and did not know what was going on. Eventually, the property management stopped answering the phone completely, even though we called at least 10 to 12 times during an emergency.We also had issues with basic amenities. There was no body soap in the bathroom. We called in the morning and were told the owner's husband would bring some, but nobody came. Then they claimed they ordered it via Instacart twice and said it would arrive in 15 minutes. It finally arrived at midnight. Furthermore, there was not enough hot water for three people to take a shower.The most alarming issue was the door locks. The power went out for both the main door lock and the outdoor lock. We were already late for a conference located nearby. Because nobody was answering our multiple calls for help, we had no choice but to leave the doors completely unlocked and open.A representative named Diane told us on the phone that she would refund our money and speak with the owner. It has now been seven days. We have followed up multiple times and have not received a response."