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"Hotel was new. Design was well done. Marble and tile. Be prepared had different levels. Steps to lobby, steps to room. Did have ramps a bit steep on staiirs. Shower had no grab bars in a big open area. Staff was kind, helpful and an absolute delight. Food was excellent. ."

"It was my first trip to Bali and the offering can be overwhelming. I chose Como Uma Ubud because I wanted to be in a more quiet and relaxing environment, experiencing the rainforest and the infamous rice terraces, which I consider more typical for Bali. The stay was an absolute outstanding experience from start till end. I felt very well looked after and treated with a very warm welcome. The offerings from daily morning yoga and other activities, as well as pampering massages were simply perfect. My request to explore the rice terraces if possible off the touristic path was met with the highest standards. Made, their head of experience guided me along the terraces along with such knowledge and expertise. It was stunning. A regular shuttle is offered to get to Ubud centre, although it’s also possible to walk (this takes up to 40min in this heat it’s not for everyone and the shuttle the preferred transportation option). A very big thank you to the entire staff. You made my stay very special!"

"Everything was okay "

"Overall good hotel, quiet place and friend staff. The rooms were clean and well kept although there was a slightly overpowering smell of bleach which the staff quickly tried to remedy with an additional AC unit. The onsite restaurant had an array of dishes which were nice (not amazing). Ubud centre is a 20 min walk or short taxi away although this is up and down a relatively steep hill. The hotel offers a shuttle bus at specific times although traffic is usually packed. Nice restaurants close by and plenty of things to do in the area."

"My stay at SereS Springs Resort & Spa was absolutely unforgettable! From the moment I arrived, the staff made me feel welcomed and celebrated. I stayed in one of their private villas for my 48th birthday, and everything was beyond beautiful. The villa itself was stunning—peaceful, clean, and luxurious with the perfect private pool setting. The birthday decorations were everything I asked for and more. Waking up to a beautifully decorated pool and enjoying a floating breakfast on my special day was truly a once-in-a-lifetime experience. The service was top-tier. The staff was attentive, kind, and always ready to assist with anything I needed. They made sure every detail of my birthday celebration was perfect, and I truly felt special the entire time. The resort grounds are gorgeous, very relaxing, and give you that true Bali luxury vibe. If you’re looking for a place to celebrate something special or just unwind in a peaceful environment, this is definitely the place to be. Thank you, SereS Springs Resort & Spa, for making my 48th birthday so memorable. I will absolutely be back!"

"Ary was truly a blessing on our first trip to Bali. Many thanks to him. The rest of the staff was also helpful, kind, and generous. We will be back for sure. Many thanks to all who helped us enjoy our stay. Job well done!!!"

"Poor communication from the unfriendly staff. We didn't get informed the stairs walking upstairs and down stairs are full of bird poos in the night and morning, my dad fall of from the stairs in the morning, luckily he didn't get serious injuries. After that my dad helped to clean the stairs with some towels, after all of that the hotel try to charge me the use of the towels today! We also met grumpy staff when we chick in, she wasn't very patient when we had one extra guests than the original booking. Overall beautiful place to stay unfortunately staff need to be better communication and more friendly to guests."

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"The staff at this hotel were very friendly and helpful throughout our stay. The rooms were good but could be cleaner as our garden facing balcony had some spiders webs. The amenities were excellent, we had a great experience at the spa on-site. The breakfast was delicious and they had many vegetarian options. I’d definitely recommend this hotel and looking forward to my next stay! "