This was my second time staying in Eagle Town. First time was 5-star. Half a year later things became much worse. They could not find our reservation when we arrived. Because of that, none of the rooms was clean or prepared for us. They told us they would clean our room for us but when we came there, the sheets were dirty. I showed that to the attendant. The manager did try to provide another new clean room. The floor was not mopped at all, there was a spot on the bed sheet. In the end I simply asked for a pair of clean sheets because it was too late in the evening to change rooms again. The breakfast that’s included is quite skimpy. They should serve tea or coffee with a breakfast, nothing like that was served. The manager or Director was quite apologetic in the morning, and I appreciate that, but the overall quality of our stay was really frustrating. The mattress had sprong sticking in my back, so I had to move to a foldout couch in the living room.
真实旅客
2023 年 12 月入住 1 晚
2/10 糟糕
Donghwan
2023年11月25日
Donghwan
2023 年 11 月入住 1 晚
4/10 很差
HYUN TAEK
2023年10月13日
不满意:客房舒适度
HYUN TAEK
2023 年 10 月入住 2 晚
10/10 超赞
Amrita
与家人出行
2023年10月11日
满意:清洁度
Amazing staffs.
We loved our stay in here. Property manager and front desk staff were very helpful. We had our tour guide. ditched us but the hotel staff was able to create a spontaneous tour plan for us for reasonable price. Thank you Abhisekh and Bay for all the help.
Amrita
2023 年 9 月入住 2 晚
2/10 糟糕
Nilda
2023年08月16日
Nilda
2023 年 8 月入住 1 晚
2/10 糟糕
WEI Feng
2023年07月21日
不满意:住宿条件和设施,服务设施
Trying to call Hotel many times, but no one answer. And hotel is difficult to be reached. Avoid check-in at early night, no services