住宿场地
查看供应情况

关于纽比桥酒店青年旅馆的点评

3 out of 5
纽比桥酒店青年旅馆
Newby Bridge, Ulverston, England

点评

7.8

还可以

10 分 - 超赞。131 条好评，共有 432 条点评" "
8 分 - 还可以。176 条好评，共有 432 条点评" "
6 分 - 一般。72 条好评，共有 432 条点评" "
4 分 - 很差。41 条好评，共有 432 条点评" "
2 分 - 糟糕。12 条好评，共有 432 条点评" "

8.0/10

清洁度

8.2/10

员工和服务

7.6/10

服务设施

7.4/10

住宿条件和设施

7.2/10

环保

点评

8/10 还可以

Justin

2024 年 3 月入住 1 晚

10/10 超赞

Dilys

Very nice hotel.
2024 年 2 月入住 2 晚

10/10 超赞

Isabel

与家人出行, 带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly and helpful staff
2024 年 2 月入住 1 晚

6/10 一般

Annette

2024 年 2 月入住 1 晚

6/10 一般

Michael

满意：员工和服务，清洁度
Average
Superior Deluxe double room on Hotels dot con for £183 a night advertised with private outdoor hot tub. I believe it's a mistake by hotels dot con the staff were lovely and helpful and this review shouldn't reflect on them or there customer service. There is no PRIVATE hot tub with this option at all. The hotel was average very creeky floors and 4 poster bed quite dated very very noisy bed. The room was reasonably clean despite mould on the bath sealant. Shame the bathroom window didn't open too. Breakfast was good apart from it bugged me that not one of the curtain rails above the doors were straight. A little overpriced for what it was. £80-£100 would have been more reasonable and that's only because it's in the lakes. Not somewhere I'd stay again. The positives: Friendly Staff, Warm Room, Food was good.
2024 年 2 月入住 1 晚

8/10 还可以

Beverly Ann

与配偶出行
满意：员工和服务，清洁度
Noise from passing traffic, room smelt musky as we were in jasmine cottage & complementary dressing gowns & slippers would of been nice for when you visit the swimming pool & we couldnt open our window on one side of the room as a smokers ash tray was outside the window, food & staff we couldnt fault. Had a nice relaxing 2 day stay & would recommend it to my family & friends.
2023 年 8 月入住 2 晚

8/10 还可以

Charles

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 2 晚

8/10 还可以

Elizabeth

2023 年 6 月入住 2 晚
Newby Bridge Hotel 于 2023年06月21日 的回复
Thanks for your review

8/10 还可以

Abi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 2 晚
Newby Bridge Hotel 于 2023年06月21日 的回复
Thanks for your review

10/10 超赞

Timothy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely old building, good food
2023 年 4 月入住 2 晚
j 于 2023年05月5日 的回复
Thank you for your lovely review,

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Yes, it was a pleasant stay
Evening meals are rather heavy and oily. Need more lighter food. Will appreciate to have more fish dish.
2023 年 4 月入住 2 晚
j 于 2023年05月5日 的回复
Thank you for your comments about the menu, we will pass these on to our chef, Many Thanks

8/10 还可以

Gillian

商务旅客
满意：清洁度、员工和服务、客房舒适度
2023 年 3 月入住 2 晚
j 于 2023年05月5日 的回复
Thank you

10/10 超赞

Richard

2023 年 1 月入住 1 晚
j 于 2023年01月20日 的回复
Thank you for your review score,

10/10 超赞

Jeffrey

2023 年 1 月入住 1 晚
j 于 2023年01月6日 的回复
Thank you for your review score,

2/10 糟糕

Carole

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
2022 年 10 月入住 2 晚
j 于 2022年11月5日 的回复
We are very shocked by the low score, please contact the hotel directly to talk to one of our team

4/10 很差

Gail

与配偶出行
不满意：住宿条件和设施
Not quite what I was expecting considering the reviews I’d seen. Slightly dated and the leisure facility needs a revamp. Noises from the bar and stairwell through the night and early morning. Lights on outside the window coming through the curtains. Creeking bed and certainly not a silent night mattress. Cleaning in the bathroom needs attention. Staff were friendly and attentive.
2022 年 10 月入住 1 晚
Newby Bridge Hotel 于 2022年12月16日 的回复
Thank you. As you are aware Expedia should have actioned your refund of 75. Kind Regards, Reception.

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hottie and service. Food was very nice but a little bit over priced for what it was. Toilet flush needs improving
2022 年 10 月入住 2 晚
j 于 2022年10月11日 的回复
Thank you for your lovely review,

6/10 一般

john

与配偶出行
Second visit to Newby. Swimming pool cold and needs updating, bed too hard for us and we had a disturbed night due to hearing washing machines and tumble dryers. Food Ok. They have pods since last visit, maybe money could have been better spent updating current rooms and definitely leisure area. The raised grill stuck with old hazard tape in pool area trip hazard, in our opinion needs a make over.
2022 年 10 月入住 1 晚
Newby Bridge Hotel 于 2022年10月15日 的回复
Thank you for your feedback.I am at a loss as to your comments re washing machines and tumble driers as we do not do laundry on site and the room you were in was nowhere near any machineryThe swimming pool and pool area has now been visited by the engineers and the technical issue has been rectified.We have had many guests comment on what a good night's sleep they had in that room.

6/10 一般

Kayleigh，Pontyclun

与家人出行
满意：员工和服务，清洁度
Lovely room, the addition of a fan to the rooms would be useful for the hotter days in the summer. Breakfast is very good!
2022 年 8 月入住 2 晚
j 于 2022年08月30日 的回复
Thank you for your review,

10/10 超赞

Melike

2022 年 8 月入住 4 晚
J 于 2022年08月22日 的回复
Thank you

10/10 超赞

Donna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Late birthday treat
Lovely hotel , with really freindly staff , room was clean and the bed was comfy. Complimentary tea tray was well stocked , plebty of fluffy towels and Complimentary toiletries. The food is of an excellent standard , highly recommend the roast dinner, and the roulade. Breakfast was great quality, plentiful with excellent choice, something for everyone.
2022 年 8 月入住 1 晚

4/10 很差

Mark

商务旅客
满意：住宿条件和设施，清洁度
不满意：员工和服务
Room was hot, and I was asked to leave Restaurant.
I stayed 2 nights in the Newby Bridge Hotel, and decided to go for a meal last night in your pub eating area. The guy who actually served me at the bar was the same one who said "sit where you want" it was 6:30pm.. I decided on what I wanted to eat and was told I had to pay for it at the bar.. fair enough.. The homemade pie and chips arrived, it was nice, and I'd paid for 2 pints but said I'd have my 2nd after I've drunk my first, as it was warm.. After I'd finished my lunch and 1st drink one of the waitresses took my glass and I asked if I'd have to go to the bar or can my 2nd drink be served at the table. She went off to bring my pint.. As soon as she'd brought it she, with her next sentence, said, oh.. this table is booked for 7pm, there was no sign at the table saying this, you need to move, did you book? .. I told her the man said sit anywhere it ok, even though I'd only sat down at 6:38pm.. She sensed I wasn't happy and said I could sit nearer the bar.. "oh its OK, I'll take it to my room, and go somewhere else tomorrow, So I took my pint to my room.. I was not happy in the slightest.. Am I being unreasonable here? 22 minutes to eat my lunch and drink my 2 pints? Then get thrown out in front of the other customers?? The room (5) had no AC, and no fan, which made sleeping, on a hot night, difficult. I'm in the area until March 2023 and try to move around the area, but would not stay here again.
2022 年 6 月入住 2 晚

4/10 很差

Louise

满意：员工和服务
不满意：住宿条件和设施
Hotel clean, but very dated. The room that we stayed in, the bed was lumpy and uncomfortable. Not wheelchair friendly, only one disabled room. No lift with some rooms having 2 flights of stairs to go up. Our room had steps going down to it. A ramp was provided for the first steps, but there was still a step to go down. Corridors narrow making access with a wheelchair difficult. However, on a positive note the staff were helpful and friendly, and did their best under the limitations.
2022 年 5 月入住 2 晚
j 于 2022年06月12日 的回复
Thank you very much for your review,

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 5 月入住 2 晚
j 于 2022年06月12日 的回复
Thank you

10/10 超赞

Sam

与家人出行, 与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施
Beautiful place with the friendliest of staff
2022 年 5 月入住 2 晚
j 于 2022年06月12日 的回复
Thank you

10/10 超赞

Jared

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely place
Lovely hotel and staff, the people were really nice. We ate in the bar and the food was superb. We booked a superior room (room 7) which was spot on.
2022 年 5 月入住 1 晚
j 于 2022年06月12日 的回复
Thank you for your lovely review

8/10 还可以

Jill

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent food.
Lovely hotel in a convenient position. Staff were helpful. Food was excellent. Room was spacious and clean. The only problem was that the radiators made a lot of noise just after we arrived. A member of staff tried twice to remedy this before arranging a mov We would use this hotel again.e to another room.
2022 年 5 月入住 2 晚
j 于 2022年05月16日 的回复
Thank you for your review, we are sorry to hear about the pipes, but are happy we were able to move you,

8/10 还可以

Nitin

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Garden and Bar in the hotel are stunning.
2022 年 4 月入住 2 晚
j 于 2022年05月9日 的回复
Thank you very much for your lovely comments

8/10 还可以

Christopher

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
easy to find good friendly staff clean room good menu bar would return next year
2022 年 4 月入住 2 晚
j 于 2022年04月12日 的回复
Thank you for your review,

8/10 还可以

Maureen

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
lovely hotel but very expensive for food & drink, wish i got a deal with breakfast included as it made our stay very expensive for a 2 day stay.
2022 年 3 月入住 2 晚
j 于 2022年03月24日 的回复
Thank you

2/10 糟糕

James

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Booked by mistake on expedia app on the same night as planned stay approx. 19:00hrs, we were trying to book the Swan. Contacted expedia minutes after mistaken booking, hotel would not respond, left a request with expedia, hotel refuse to provide refund, did not stay in hotel. We stayed in the Swan. Receptionist staff at the Swan used to work at Newby Bridge Hotel and said the cleanliness and overall hygiene was awful, never want to stay here. Disappointed they would not provide refund on this occasion and circumstances.
2022 年 2 月入住 1 晚
Newby Bridge Hotel 于 2022年04月6日 的回复
Customer books a non-refundable room. Customer requests a refund on non-refundable room. Customer is politely told that unfortunately non-refundable rooms are non-refundable. Customer leaves a one star review stating they disliked the cleanliness, amenities, property condition and facilities of the hotel they didn’t stay at.

10/10 超赞

Lisa

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 11 月入住 1 晚
j 于 2021年11月8日 的回复
Thank you

10/10 超赞

Debbie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 10 月入住 1 晚
j 于 2021年11月2日 的回复
Thank you

8/10 还可以

Paul

2021 年 10 月入住 1 晚
j 于 2021年11月2日 的回复
Thank you for your score

4/10 很差

Tomasz

与家人出行
不满意：住宿条件和设施，清洁度
Overpriced and requires renovation
Very expensive and requires renovation. Prons: * friendly staff * nice rooms Cons: * mould in the bath * 'spa' facilities should be rebuilt from scratch * vent in the bathroom didn't seem to be ever cleaned
2021 年 10 月入住 4 晚
j 于 2021年11月2日 的回复
Thank you for your comments, we are very sorry about the bathroom, we will look in to this. Many Thanks

8/10 还可以

Jo

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff and fun facilities. Good food good value.
2021 年 10 月入住 3 晚
j 于 2021年10月12日 的回复
Thank you

6/10 一般

Steve

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
A rather average visit where the breakfast was over cooked and the beds completely worn out but the staff were lovely. The lady in charge of the restaurant was a star and a delight to deal with .the bar is full of character
2021 年 9 月入住 2 晚
j 于 2021年10月12日 的回复
Thank you very much for your review

10/10 超赞

Daniel

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good accommodation
It’s a nice place, well worth the price.
2021 年 9 月入住 2 晚
j 于 2021年10月12日 的回复
Thank you for your review,

8/10 还可以

Claire

满意：清洁度、员工和服务、客房舒适度
Well situated
Nice set up of bar, restaurant, and rooms. Rooms basic but tidy. Convenient location in area. Room would have benifited from a fridge.
2021 年 9 月入住 2 晚
J 于 2021年09月29日 的回复
Thank you for your review, Kind regards

6/10 一般

Jacqueline

与家人出行
满意：员工和服务，清洁度
Dinner was ok. Breakfast was really bad
2021 年 9 月入住 1 晚
J 于 2021年09月20日 的回复
Thank you very much for your comments about the food, we are very sorry you didn't enjoy your meals.

10/10 超赞

Ian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff did everything to accommodate our short stay, including our dog. Very polite and helpful.
2021 年 9 月入住 1 晚
J 于 2021年09月7日 的回复
Thank you for your lovely comments

6/10 一般

Mira

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
Dirty the radiators full of spider webs so was behind the chest of drawers the windows full of mould . The shower head stand broke we had to hold it by hand .Some of the staff very rude trying to say good morning no answer.The breakfast £12 per person owhich I think it’s a little bit to much and very poor choices .Over priced £130 per night!!
2021 年 8 月入住 2 晚
Newby Bridge Hotel 于 2021年09月2日 的回复
Thank you for taking the time to write this review. We apologise that we could not provide a fully enjoyable stay for yourselves during your visit, we will look into these matters at our next management meeting.

4/10 很差

Nigel

不满意：员工和服务
No receptionist on desk on arrival or most of the time during our stay which delayed us booking in, booking the pool etc. Food dismal! Buffet only. Poor quality. No vegetables!
2021 年 8 月入住 1 晚
J 于 2021年08月18日 的回复
Thank you for your comments, we are very sorry you didn't have an enjoyable experience with us. We are very sorry about the food at the hotel.

8/10 还可以

tina

Newby Bridge Hotel
The room was dated and the shower had no screen so we had to keep towels everywhere to stop the floor flooding . The price was high for the two night stay and didnt i nclude breakfast which was another €12 per person. The eveni ng meal was a buffet and the food was cold so we didnt eat there the second evening . The pool as nice but the cha ging room was dirty. We wouldnt stay again .
2021 年 8 月入住 2 晚
J 于 2021年08月18日 的回复
Thank you for your comments, we are very sorry you didn't have an enjoyable experience with us. We are very sorry about the food at the hotel.

4/10 很差

真实旅客

不满意：员工和服务，清洁度
Dirty room including squashed spider on the ceiling, dirty towels and sheets refolded and put back for use instead of changing although left on bath as requested. Food in garden restaurant undercooked and caused sickness. Dead flies and rubbish floating in swimming pool on first use of the day.
2021 年 8 月入住 2 晚
j 于 2021年08月13日 的回复
Thank you for your comments, we are sorry to hear you were unwell.

10/10 超赞

真实旅客

与配偶出行
Excellent large room with Jacuzzi friendly efficient staff good food and this was reasonably priced very good value for price.
2021 年 8 月入住 4 晚
J 于 2021年08月10日 的回复
Thank you for your review,

6/10 一般

真实旅客

与配偶出行
满意：住宿条件和设施，服务设施
不满意：清洁度
The property was ok value for money, our room was spacious and light. However, the furniture and fittings were a little worn-down and it was not very clean. The breakfast only offers a Full English (in standard, vegetarian and vegan) plus cereals, toast, jam and fruit. Service at breakfast was friendly but incredibly slow. Staff at the reception was helpful. Currently you are able to book 30 min slots at the pool, during which you have the facilities to yourself/your party. Parking is in front of the hotel and even though it was busy and tight, we were always able to find a spot.
2021 年 7 月入住 3 晚
j 于 2021年08月6日 的回复
Thank you for your review and comments.

8/10 还可以

amanda

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Would return to different room
We loved the location to the river. Bus connection and setting. Our only complaint would be the temperature of the room. We were abpve the swimming pool whoch meant the room was heated with pipes innthe floor. With no aircon we asked for a fan but nothing came of that. The window was open 24hours. Then the kitchen fan could be heard constant. Shame as made sleeping uncomfortable. We would return but ask for different room
2021 年 7 月入住 3 晚
J 于 2021年08月18日 的回复
Thank you for your review.

8/10 还可以

Rachel

与家人出行
满意：客房舒适度
The rooms have been updated and are very nice. Food from the restaurant was also very nice when having an evening meal. The pool area hasn’t been updated in what seem like about 15 years and is quite shabby and unappealing. The “gym” is a room with 4 machines one which looked rusty and was being used a towel storage area. If you take the state of the gym out of the equation it’s a lovely hotel and fit for purpose as a comfortable place to stay while exploring the Lake District. Would stay again if the opportunity presented itself.
2021 年 7 月入住 2 晚
j 于 2021年08月6日 的回复
Thank you very much for your review, thank you for your comments about the pool, we will be addressing these.

6/10 一般

Paul

团体旅客
满意：员工和服务
不满意：客房舒适度，住宿条件和设施
Room comfort below par
Standard of the room (single occupancy) was not very good: awful mattress and pillows, bed reading light below par, I had to put waste paper bin on the window sill in order to keep the sliding window open, no anti-slip floor mat, nor safety grab bar to help me step into the bath to have a shower (totally unacceptable for an octogenarian as I am).
2021 年 7 月入住 3 晚
J 于 2021年07月25日 的回复
Thank you for your feedback, we will be addressing the issues raised. Thank you fir letting us know.