5月7日 - 5月8日
Siamo clienti storici del Brufa da più di 10 anni... vederlo trasformato fin dall'ingresso questa volta ci ha un po' spiazzato... forse per noi è stato un po' "snaturato" per quei cunicoli e per il cambio di stile arredamento... prima era un po' più accogliente e intimo... ma parliamo sempre di un ...
4月26日 - 4月27日
Evening front desk staff were friendly and helpful. They spoke English well. There is a warm indoor pool and sauna, though looks like a swim cap is expected-everyone else was wearing them. Decor is dated, but in good condition.
5月4日 - 5月5日
此酒店兩年前入住過，得到良好印象，因此這次再與全家及介紹友人入住。但到達酒店後遇一黃髮三四十歲女工作人員，態度非常不友好，告訴我們酒店原本的代客泊車服務不存在了，讓我們自行將車泊去遙遠的公眾停車場。我們正因此酒店有此服務所以我們一行才於四個月前預訂了三間房并當時付費的。而且在我們到達酒店才得知，事前沒有任何通知。我們堅決反對並據理力爭，經過反覆交涉才爭取回我們應有的泊車權利。酒店的其他員工態度很好，唯那黃髮前台服務員態度怪異失常令人不解。使酒店原本良好印象打了折扣。 wong hurk marn
4月20日 - 4月21日
Love this castle hotel. Only one thing need to improve is regarding staff knowledge. As we do not drive, we asked the reception staff how we can go to Assis, city centre, etc, by public transportation. The staff did not have ready on hand information but need to take time to check for us. We would ...
4月16日 - 4月17日
great location, especially if you have a car as you can drive right up to the hotel and the hotel will park your car for you. Excellent staff, they went above and beyond and had our car waiting for us when we had to leave at 6:30am. We booked the economy room. The room was clean and the bedding was ...