Nice get away from city while being right in the city
Kim
2024 年 8 月入住 12 晚
10/10 超赞
Elizabeth
与家人出行
2024 年 8 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Elizabeth
2024 年 7 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2024 年 7 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The tv was not working nor was the stove. The tv was sortwd the following morning. Our toilet paper was not replaced nor was our soap. We had to try get toilet paper at Reception and they had a quarter of a roll behind the desk.
The spa do amazing massages.
真实旅客
2024 年 7 月入住 4 晚
4/10 很差
Carla
与家人出行
2024 年 7 月 20 日
不满意:清洁度、员工和服务、住宿条件和设施
Minimum customer service
Carla
2024 年 7 月入住 1 晚
4/10 很差
Carla
与家人出行
2024 年 7 月 19 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Minimal customer service and care. I do not recommend.
Carla
2024 年 7 月入住 2 晚
10/10 超赞
Verona
2024 年 7 月 16 日
Verona
2024 年 7 月入住 2 晚
2/10 糟糕
真实旅客
与家人出行
2024 年 5 月 12 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Disappointed for 4*
Rooms are not 4* standard. Sleeper Bed not made up for the other 2 adults booked. 1 teabag given for 6 adults in the unit, when I called reception she said thats all they give you. Not helpful. Rooms smelled of sewerage.
真实旅客
2024 年 5 月入住 1 晚
8/10 还可以
Paul
与家人及幼儿出行, 与家人出行
2024 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our kids loved the different pool options, slides, playground, trampoline, and mini golf. The nature reserve walk right next door offered a great opportunity for a scenic break. The two bedroom and living room was a comfortable option for 5 travelers with great ocean views. The restaurant specials and accommodations to kids particular requests were some of the best meals we had all trip. Great option to stay when traveling through Durban King Shaka International Airport.
Paul
2024 年 4 月入住 1 晚
10/10 超赞
Nicole Pamela
2024 年 3 月 30 日
Nicole Pamela
2024 年 3 月入住 6 晚
4/10 很差
Melanie
与家人出行
2024 年 3 月 19 日
不满意:客房舒适度
Not great
Very very strict with rules about smoking and swimming times. No pamphlet was given about kids entertainment. Cleaning staff was good. We had no balcony, had to walk far to smoking lounge.
Melanie
2024 年 3 月入住 3 晚
8/10 还可以
Lalitha
与家人出行
2024 年 2 月 27 日
满意:员工和服务
No iron stone
Lalitha
2024 年 2 月入住 2 晚
8/10 还可以
K R
2024 年 2 月 17 日
K R
2024 年 2 月入住 3 晚
2/10 糟糕
Edward
商务旅客
2024 年 2 月 12 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
VERY UNPLEASANT STAY AT THIS HOTEL
There was no water so the toilets stank. Arrived and could not have a shower or wash after a long trip No alternative water was offered. There was also no electricity when there was load shedding because there was no backup generator which meant that the air con did not work, lifts did not work etc.. It was a very unpleasant stay at this hotel
Edward
2024 年 2 月入住 1 晚
8/10 还可以
Mohammed
与家人出行
2024 年 1 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Satisfaction not as per expected
Hi
The sand pit area was booked for a function so my kids were unable to utilize it.
The storm caused a power outage last nite.
No ups power in the room
I checked out early as we could not make kids baby formula.
The pool had a lots of insects in the water.
Lots of monkeys as well.
Mohammed
2024 年 1 月入住 2 晚
10/10 超赞
Prem
2023 年 11 月 29 日
Prem
2023 年 11 月入住 2 晚
4/10 很差
Vaughn
与家人出行
2023 年 10 月 25 日
满意:清洁度
不满意:住宿条件和设施,服务设施
The Room has a central air conditioning that does not work.
Incredibly bad acoustics. Sounds from three rooms down can clearly be heard above, beside and below your room.
A client was allowed to get so drunk at the bar that he was screaming racial slurs and personally verbally assaulted myself with homophobic remarks.
The facility allowed it to happen even after I brought it to their attention.
However the physical property is very well maintained.
Vaughn
2023 年 10 月入住 2 晚
10/10 超赞
Clarissa,Westerville
与配偶出行, 商务旅客
2023 年 10 月 20 日
满意:清洁度、服务设施、住宿条件和设施
This is an amazing sea-facing resort in the swanky Umhlanga area. It's not far from many restaurants and nightlife. The units are large and well appointed. Its guests appear to be mostly locals. We did not try the restaurants as the hours seemed off with our schedule. The only downside is that the staff seems unprepared for guests' arrivals - not enough people at the front desk - and then pushy when they help you. I would stay there again.