Hi MogamatThanks a mill for the great scores and feedback.All the best

Hi SebenzileThanks a mill for the full marks.Glad you enjoyed your stay

Hi CherylGlad that you had an Amazing experience.Hope to welcome you back real soon.All the best

Hi KatlegoThank you for your feedback and supportWishing you only the best

Good Day NomfundoThank you for the wonderful feedback and hope to welcome you back soon.Have a wonderful day.Kind RegardsReservations

Hi MusaThanks a Mill for the perfect score.We aim to please.Hope to welcome you back real soon.

Good Day ArthiI trust you are well.Thank you for the valuable feedback.We do apologise for the inconvenience caused and have reported this to the relevant departments to ensure this never happens again.Have a wonderful day.

Good Day Dineo, I trust you are well.Thank you for taking the time and trouble to provide us with feedback in respect of your recent stay at our hotel. At the outset, please accept our sincere apologies for the inconvenience caused to you.It is extremely disappointing to hear that you experienced problems with housekeeping and service at the front desk.We definitely did address this with the HOD's of the department and action was taken.Thank you for the feedback as this always helps us to maintain and improve our standards, Hopefully you can give us a second chance to rectify this and show case our Premier Standards.Kind Regards

Dear Imtiaz,Thank you for staying with us and for taking the time to review our hotel.Please accept my apologies that you did not have an enjoyable stay. I would really appreciate receiving any constructive feedback from you, as this will enable us to address any issues and improve our service into the future.Kind regards,The Premier Umhlanga Team.

Dear Major,Thank you so much for choosing to stay with us and for taking the time and trouble to review our Premier Hotel Umhlanga.I am really glad that you had a most enjoyable stay, and we do look forward to hosting you again when you are next in Umhlanga.Kind regards,The Premier Umhlanga Team.

Dear Lorraine,Thank you for choosing to stay with us and for taking the time to review our Premier Splendid Inn Umhlanga.I am really pleased to hear that you found the hotel to be clean and that you had a great stay.I do hope that you will be returning sometime soon.Kind regards,The Premier Umhlanga Team.

Dear Lindsey,Thank you for choosing to stay at our Premier Splendid Inn Umhlanga and thanks for taking the time to review our hotel.I am really pleased that you had a great stay with us and I do hope that you will be back sometime soon.Kind Regards,The Premier Umhlanga Team.

Dear Fuzail,Thank you for taking the time to review our hotel and at the outset please accept my sincere apologies that we did not offer our usual high standards of service.Please contact me personally should you afford us another opportunity to host you, and I will ensure that your room is perfect.Kind Regards,The Premier Umhlanga Team.

Greetings Mr. DanielsThank you for sharing a 10/10 review of your recent experience. Our team here at Premier Hotel Cape Town is committed to providing high-quality Guest service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon. travel safe!Yours in Hospitality Jude Adamson and Premier Team

Dear Suhail,Thank you for staying with us and for taking the time to review our hotel.I trust that you had an enjoyable stay and should you have any specific feedback to share, I would certainly welcome this.I hope to welcome you back sometime soon.Kind Regards,The Premier Umhlanga Team.

Dear Ovashen,Thank you for staying with us and for taking the time to review our hotel.I am really pleased that you had a great stay and we look forward to welcoming you back sometime soon.Kind Regards,The Premier Umhlanga Team.

Dear Manuel,Thank you for taking the time to rate our hotel, and I am pleased that you had a wonderful stay with us.I do hope that we will see you again soon.Kind Regards,The Premier Umhlanga Team.

Dear Itumeleng, Thank you for rating our hotel and for the lovely feedback. Thanks for your support and I am so pleased that we meet your expectations when you stay with us. Kind Regards, The Premier Umhlanga Team.

Dear Yughan, Thank you for rating the hotel and for discussing the lapses in service with the resident manager. Please accept my apologies that we did not meet your expectations during your recent stay with us. I do appreciate your feedback and we will be addressing these issues with the relevant team members. Kind Regards, The Premier Umhlanga Team.

Dear Promise, Thank you for rating the hotel so highly and I am really pleased that you had a great stay at our hotel. Kind Regards, The Premier Umhlanga Team.

Dear Ntandazo, Thank you for rating our hotel and I am pleased that you had an enjoyable stay with us. Kind Regards, The Premier Umhlanga Team.

Dear Guest, Thank you for rating our hotel and we are really pleased that you had a wonderful stay with us. Kind Regards, The Premier Umhlanga Team.

Dear Len, Thank you for rating our hotel and I am pleased that you had an enjoyable stay with us. Kind Regards, The Premier Umhlanga Team.

Dear Nazmeera, Thank you for the lovely feedback and for rating the hotel so highly. I am so pleased that you had a great stay with us. Kind Regards, The Premier Umhlanga Team.

Dear Margarita, Thank you for taking the time and trouble to rate our hotel so highly and for the lovely feedback. I am so pleased to hear that you had a great stay and I do hope that you visit us again soon. Kind Regards, The Premier Umhlanga Team.

Good morning Lea Samanta Nash Thank you for your review on this platform, , Our roof top bar should be open to all our Guest and not just for our functions as it is currently, in this we sincerely apologies We are currently working on the changes and hope you will return to see the improvements. Once again we sincerely apologise Jude Adamson Resident Manager

Dear Tshegofatso, Thank you for the constructive feedback, and we will certainly consider opening the Splendid Inn restaurant in future. At the moment, we do advise our guests to use the passage from the Splendid Inn to access the Premier hotel restaurant which has stunning sea views. Kind Regards, The Premier Umhlanga Team.

Dear Keegan, Thank you for rating the hotel and I am glad that you had a most enjoyable stay. Kind Regards, The Premier Umhlanga Team.

Dear Ofentse, Thank you for rating the hotel so highly, and I am really pleased that you had a great stay with us. Kind Regards, The Premier Umhlanga Team.

Dear Shaun, Thank you for the lovely positive feedback, and I am so pleased that you had a great stay, and that you enjoyed the friendly staff, and the clean rooms. I hope that you will stay with us again sometime soon. Kind Regards, The Premier Umhlanga Team.

Dear Pennileigh, Thank you for rating the hotel and please accept my apologies that we did not meet your expectations. I would really appreciate receiving any feedback to enable us to address any shortcomings. Kind Regards, The Premier Umhlanga Team.

Dear Leroy, Thank you for rating the hotel, and please accept my apologies for the inconvenience caused to you when the fire alarm was activated. Unfortunately the staff member left reception to investigate what caused the fire alarm to trigger. This has been addressed through additional training. Kind Regards, The Premier Umhlanga Team.

Dear Siya, Thank you for rating our hotel so highly and I am really pleased that you had an enjoyable stay with us. Kind Regards, The Premier Umhlanga Team

Dear Mahomed, Thank you for rating the hotel so highly, and I am so pleased that you had an enjoyable stay with us. Kind regards, The Premier Umhlanga Team

Dear Tshepo, thank you for the rating and please accept my apologies that you did not have an enjoyable stay. I would really appreciate receiving any feedback to enable us to improve our product or service please. Kind regards, The Premier Umhlanga Team

Dear Precious, Thank you for rating the hotel so highly and I am so pleased that you had an enjoyable stay with us. Kind regards, The Premier Umhlanga Team

Dear Mandlakhe, Thank you for the really positive feedback, and I am so pleased that you enjoyed your stay with us. We will certainly be considering purchasing bar fridges in future. We look forward to welcoming you back to the hotel sometime soon. Kind regards, The Premier Umhlanga Team

Dear Guest, Thank you for the feedback and for the positive comments about the cleanliness and the friendly staff. I also appreciate the constructive criticism as this will enable us to rectify these issues and improve our standards. Kind regards, The Premier Umhlanga Team

Dear Guest, Thank you for rating us and for the really positive feedback. I am so pleased that you had an enjoyable stay and that the service was good. We look forward to seeing you again soon. Kind regards, The Premier Umhlanga Team

Dear Chilenye, Thank you for the positive feedback and rating, and I am so pleased that you had a good stay with us. Kind regards, The Premier Umhlanga Team

Dear Rhys, Thank you for the excellent rating, and I am really pleased that you enjoyed your recent stay at our hotel. Kind regards, The Premier Umhlanga Team

Dear Nompumelelo, Thank you for your feedback and I am really pleased that you enjoyed your stay and that the cleanliness met your expectations. Please accept my apologies that the pool area has not been completely furnished yet, however we will soon be making improvements to this area. Kind regards, The Premier Umhlanga Team

Good morning , Thank you for feedback . We glad you enjoyed your stay with us .

Dear Albert, Thank you for taking the time and trouble to provide us with your constructive feedback and for the positive comments regarding our friendly staff. Please accept my apologies that the team did not respond to the noisy guests in an appropriate manner, and that our breakfast was cold. This is certainly not our usual standard, and we will address these issues to ensure that we improve our service levels in future. We will also be receiving additional furniture for the bedrooms which should ensure that our guests have a more comfortable stay. Kind regards, The Premier Umhlanga Team

Goo morning , Thank you for feedback. We glad you enjoyed your stay with us.

Thank you

Thank you ,we glad you enjoyed your stay with us

Dear Phathamandla, Thank you for the review and I am really glad that you had an enjoyable stay with us. Kind regards, The Premier Umhlanga Team