Dear Ashraf,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your overall stay.We look forward to welcoming you back soon for another fantastic stay.Regards,Team Radisson

Dear Nashreen,Thank you kindly for your amazing review.We look forward to welcoming you back in the near future.Warm Regards,Team Radisson

Dear Tendai,Thank you for your great review.Regards,Team Radisson

Dear Busisiwe.Thank you for your great review.We look forward to welcome you back in the near future.Regards,Team Radisson

Dear Mpho,Thank you for your feedback regarding your stay at Radisson Blu Hotel Durban Umhlanga. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Blu Hotel Durban Umhlanga

Dear Silungile,Greetings from Radisson Blu Hotel Durban Umhlanga. I am reaching out to you personally as we would like to thank you for taking the time to complete your review. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Blu Hotel Durban Umhlanga in the near future. Sincerely, Radisson Blu Hotel Durban Umhlanga

Dear Bathobile,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great overall stay. Your kind words about the exceptional service is truly appreciated.We sincerely apologize for any inconvenience you experienced with the executive lounge. Your feedback about the limited food options and the setup not meeting your expectations is valuable to us, and we will certainly review and improve the offerings to ensure a more satisfying experience for our guests.Additionally, we apologize for the inconvenience caused by the slow lift services. We understand the impact this had on your stay, and we assure you that we are actively working to address and resolve the issue promptly to prevent any recurrence.We genuinely appreciate your constructive criticism, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable and seamless experience.Thank you for choosing to stay with us, and we look forward to the chance to exceed your expectations on your next visit.Best Regards,Team Radisson

Dear Roshni,Greetings from Radisson Blu Hotel Durban Umhlanga.I am personally reaching out to thank you for taking the time to review us and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Hotel Durban Umhlanga

Dear Silungile,Thank you for your great review. We truly appreciate your feedback and hope to welcome you again in the near future.Regards,Team Radisson.

Dear Gavin,Greetings from Radisson Blu Hotel Durban Umhlanga. I am reaching out to you personally as we would like to thank you for taking the time to review us. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Blu Hotel Durban Umhlanga in the near future. Sincerely, Team Radisson

Dear Muhammad,Thank you for choosing to stay with us again. We sincerely apologize for any inconvenience you experienced during your recent visit. We value your feedback and will address the issues promptly. Your comfort is our top priority, and we appreciate your continued support.Sincerely,Team Radisson

Dear Prof JG,We are delighted to hear you enjoyed your stay.We look forward to hosting you again in future.Regards,Team Radisson.

Dear Dale,Thank you so much for your kind review.We appreciate your feedback and look forward to welcoming you back in the near future.Regards,Team Radisson.

Dear Lisa,Thank you for your great review.Regards,Team Radisson.

Dear Deborah,Thank you so much for your review. We are delighted to hear your stay with us went well. Regards,Team Radisson.

Dear Valued Guest,We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is crucial, and we regret that we fell short of your expectations. Rest assured, we will address the issues with our team to improve our service. We appreciate your patience and hope for the opportunity to make it right in the future.Kind Regards,Team Radisson.

Thank you for taking the time to give us such a great review!We appreciate this amazing compliment.

Dear Natanyia,Hope you are well! Thank you for taking the time to give us a review. we apologise for your dismal experience at our hotel! We will ensure our management team is aware of the issue. And provides proper training to ensure all staff are more professional! kind regards,Radisson Team.

Thank you for the amazing response!

Thank you for the amazing response!

Dear Melusi, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you encountered during your stay, including the room allocation issue and the delayed response to your concerns.We understand the frustration these situations can cause, and we're truly sorry for falling short of your expectations. Please rest assured that we take your comments seriously and will use them to improve our services.If your future travels bring you back to the area, we would be grateful for the opportunity to provide you with a more seamless and enjoyable experience.Sincerely, Radisson Blu Hotel, Durban Umhlanga

Thank you for the amazing response!!

Thank you for the amazing review! We look forward to seeing you again!

Dear Norbet, Thank you for choosing our hotel and for sharing your feedback with us. We are pleased to hear that you had a very good stay with us.We appreciate your comments regarding the absence of bathtubs and gowns & slippers in the room. Your feedback is important to us, and we will take it into consideration as we continuously evaluate and enhance our guest offerings.While some of our room types may not have bathtubs, we do offer a variety of other amenities to ensure our guests' comfort and satisfaction.We value your patronage and hope to welcome you back for another enjoyable stay, where we aim to exceed your expectations.Sincerely, Radisson Blu Hotel, Durban Umhlanga

Dear valued guest,Thank you for choosing Radisson Blu Hotel, Durban Umhlanga and for providing your feedback. We are pleased to hear that you found our location to be good and enjoyed your overall experience with us.We apologize for any inconvenience caused by the housekeeping timing during your stay. Your satisfaction is important to us, and we will address this matter with our housekeeping team to ensure a more timely and efficient service.We appreciate your understanding and look forward to welcoming you back for another lovely stay with us.Sincerely, Radisson Blu Hotel, Durban Umhlanga

Good day,Hope you are well! Thank you for taking the time to give us a review! Your review is greatly valued and we love knowing where we can improve! We apologise for your experience at the front desk, we are currently understaffed and our Front Office Manager is working tirelessly to make check in and check out experiences seamless!We are so happy to hear you enjoyed your omelet. Your Review will be sent to the relevant departments in order to make changes. Kind regards,Radisson Team.

Thank you so much for your review! We appreciate it and look forward to seeing you soon!Kind regards,Radisson Team.

Good day Mr ZeynWe are so sad to see you did not enjoy your stay with us! We would definitely like to know where we can improve1 Please do let us know and we look forward to hopefully chatting to you soon. Kind regards,Radisson Team.

Good day Mr Pranesh!Hope you are well! Thank you for taking the time to give us such a great review! We apologize for your experience with housekeeping and will be forwarding your response to the relevant department. We look forward to seeing you again!Kind regards,Radisson Team.

Dear logan,Thank you for this great review ! We apologise for your extractor in your bathroom not working! We will ensure our maintenance department is aware of it and sorts it out! We appreciate your feedback and look forward to seeing you again!kind regards,Radisson Team.

Dear Clarissa,Hope you are well! We apologise for your bad experience! Your review has been forwarded to our Management team and will ensure change is implemented!kind regards,Radisson Team.

Thank you for the amazing response.Kind regards,Radisson Team.

Dear PraneshThank you for taking the time to give us a review!

Dear cherylThank you for taking the time to give us a response and an amazing 10/10 review!We look forward to seeing you again!

Good day. Thank you for your great review- my staff and I truly appreciate this.

Good day.Thank you ever so much for your kind rating and review.

Thank you so much for your comments and rating Ross- we truly welcome you back soonest!

Thank you for your great review Clarissa! See you soonest again we hope!

Greetings from Radisson Blu Hotel, Durban, Umhlanga. Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and your valued feedback most certainly helps us improve as a brand new establishment. Rest assured we will be sharing your feedback with the team so they can learn from it and do better in the future. Thank you, once again for bringing this to our attention!

Greetings from Radisson Blu Hotel Durban, Umhlanga. Thank you for your feedback. I'm so sorry to hear of your challenges experienced during your stay. We opened our doors 11 days ago and we have rigorously applied standards and will continue training to ensure all of our guests needs are at the forefront of what we do. Our team remains committed to delivering exceptional experiences for which we are known and we look forward to welcoming you at our hotel again soon.