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Reviews of Van der Valk Hotel Utrecht

4 out of 5
Van der Valk Hotel Utrecht
Winthontlaan 4-6, Utrecht

Reviews

9.2

Wonderful

Rating 10 - Excellent. 174 out of 252 reviews" "
Rating 8 - Good. 62 out of 252 reviews" "
Rating 6 - Okay. 9 out of 252 reviews" "
Rating 4 - Poor. 3 out of 252 reviews" "
Rating 2 - Terrible. 4 out of 252 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barrie, Coventry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality hotel. Food was of a particularly high standard. The van der Valk chain never lets us down.
Stayed 4 nights in Apr 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Amenities
Always love the Van der Valk locations.
Stayed 1 night in Sep 2023

10/10 Excellent

Neill

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect place to stay whilst visiting friends in Utrecht. Only 10 minutes by Tram into the centre.
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Great hotel, and friendly staff
Stayed 2 nights in Jul 2023

10/10 Excellent

Jennifer

Stayed 3 nights in Jul 2023

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023

2/10 Terrible

Rosanna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff the night of check in was super unhelpful and I had to pay an extra $400 for a room I didn’t need
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Liran

Stayed 1 night in May 2023

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

JACOBUS G

Liked: Staff & service
Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good as always
Stayed 1 night in Aug 2022

10/10 Excellent

Marije, Boulder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, convenient if you're traveling by car, as it's just off the highway, but you will need to pay for parking.
Stayed 2 nights in Jul 2022

8/10 Good

Alanna

Stayed 19 nights in May 2022

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Asker

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding room and breakfast
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Gavin

Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, very large room (too large and empty to my taste). Breakfast was great, however if you breakfast early be prepared for some stuff to be missing. Not so much to do around the hotel, need to take taxi to the city.
Stayed 2 nights in Nov 2021

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Oct 2021

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Yu Chun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Arno

Stayed 1 night in Feb 2020

8/10 Good

Annelies

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful pool and sauna on top of the building and panoramic view over the highway and surroundings.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very short stay and didn't try any of the amenities or catering but the checkin / checkout was fast and efficient and the room spacious, modern and very clean.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

eyal

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
A dirty blanket
The hotel is very beautiful, elegant, the room is big and quiet, but I moved the decorative pillows before I went to sleep, the blanket was stained with blood (see a picture).
Stayed 1 night in May 2019

10/10 Excellent

Necati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Great hotel - beautiful, clean, modern, great beds, wonderful breakfast buffet. Could not have asked for more.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel does NOT have a convenience shop. Would have been nice to get snacks and drinks for the room on property.
Stayed 5 nights in Apr 2019

10/10 Excellent

karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top good one!!!!
one of the topest hotel I made.
Stayed 2 nights in Mar 2019

8/10 Good

Jo-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay.
The hotel was great and we would definitely stay again. Our room was enormous which makes a nice change from tiny city rooms. Things to improve would be bathrobes and slippers in the rooms and a more powerful shower. Also, the pillows could do with an upgrade.
Stayed 2 nights in Mar 2019

10/10 Excellent

John and Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En suite was excellent with jacuzzi bath and separate rainfall shower.
Stayed 2 nights in Feb 2019

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Swim overlooking Utrecht then A+ breakfast
This is an amazing hotel with comfortable rooms. The restaurant and gym/pool area are also fantastic. Breakfast is one of the best I have ever had in a hotel (on par with the breakfast at the Grand Hyatt in Taipei!). Location is just OK, being a mile or 2 from town and customer service was a bit poor when it came to getting the invoice I required, but I would happily stay there again.
Stayed 3 nights in Jan 2019
Response from Esther Bol | Reception on 30 Jan 2019
Dear Mr. Thomas, Many thanks for your good feedback. Hopefully we will see you the next time in our hotel. Have a nice day. With kind regards,

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very clean modern hotel. Restaurant service for dinner could be better. Far away from city center.
Stayed 1 night in Jan 2019
Response from Esther Bol | Reception on 30 Jan 2019
Dear Mr. Bogdan, Many thanks for your good feedback. Hopefully we will meet you again in our Hotel. Have a nice day. With kind regards,

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Stayed 2 nights in Dec 2018
Response from Reception Hotel Utrecht on 26 Dec 2018
Thank you for your review! Kind regards,

10/10 Excellent

Barnaby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
High end business hotel. Nothing to complain about at all. Huge portions of food for dinner. Breakfast is a little meat and cheese heavy but to be expected.
Stayed 1 night in Nov 2018
Response from Reception Hotel Utrecht on 26 Dec 2018
Thank you for your review! Kind regards,

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge room with sauna, jacuzzi etc etc
Stayed 1 night in Oct 2018
Response from Reception Hotel Utrecht on 26 Dec 2018
Thank you for your review! Kind regards,

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Oct 2018
Response from Reception Hotel Utrecht on 26 Dec 2018
Thank you for your review! Kind regards,

10/10 Excellent

G, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcoming and luxurious hotel
Lovely hotel, perfect location for my business meeting. Facilities offered are amazing and ensured a relaxing stay. Shame I couldn’t stay longer!
Stayed 1 night in Sep 2018

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place!
Fab food, lovely room, great pool great gym!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Recommended for business trips
Good business hotel, a bit outside of the center
Stayed 2 nights in Sep 2018

10/10 Excellent

Peggy, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel - close to busses and trams. Hotel staff were absolutely wonderful! Breakfast buffet is excellent. Could not ask for better service.
Stayed 3 nights in Sep 2018

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service! And brilliant rooms!
Stayed 2 nights in Aug 2018