Terrible stay. Room was surprisingly at a different building with NO lifts and needed to walk up 3 floors. The entrance lights don't work at night too - needed to walk up stairs in the dark like Biohazard. The carpet was aged, torned with brown stains, cracks on ceilings and wall edges, wifi barely works. Hairdryer like ones used for pets and was weak, took forever to dry hair. The wifi at the main lobby reception was fine though. Staff did not even bother to ask us how our stay was, they probably expected negative feedback. If you get the room in their actual building, they seem much more 'acceptable'. WORST room of my Europe trip. Only credit is their location, you can walk to all major attractions and shops. Also a close by 5 mins walk to water taxi stop (Giglo)
真实旅客
8/10 还可以
Ada,Hong Kong
2016年03月31日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel in Venetian Style
The hotel is close to pier "Giglio" and S.Marco Square, very convenience.
The room is nice decorated in Venetian style!
The breakfast is good!
The hotel staff is very very helpful and nice!
But the real room is not like the one showing on the website...(I am staying at the Annex Building)
Ada
6/10 一般
lonely planet
2015年12月5日
不满意:清洁度、员工和服务、客房舒适度
Tiny room and unfriendly receptionist
The room was ok but the bathroom was tiny and not that comfortable. The breakfast buffet was good. But the reception guy was not friendly and helpful at all to guests. Better stay away.
Los cuartos muy bonitos venecianos, nos dejaron dejar el equipaje antes y cuando regresamos ya habían subido nuestras maletas, excelente servicio, el desayuno rico y suficiente, toallas calientitas siempre y todo muy limpio y funcional definitivamente volvería a ir 👌
Lisset
2024 年 4 月入住 2 晚
8/10 还可以
HIROKI
2023年09月21日
满意:员工和服务
HIROKI
2023 年 9 月入住 2 晚
6/10 一般
Greg
2023年09月14日
满意:清洁度、员工和服务、住宿条件和设施
We had a nice stay here, the property was well maintained. Only downside was the aircon broke down on the last night and was very hot on the top floor.