Terrible stay. Room was surprisingly at a different building with NO lifts and needed to walk up 3 floors. The entrance lights don't work at night too - needed to walk up stairs in the dark like Biohazard. The carpet was aged, torned with brown stains, cracks on ceilings and wall edges, wifi barely works. Hairdryer like ones used for pets and was weak, took forever to dry hair. The wifi at the main lobby reception was fine though. Staff did not even bother to ask us how our stay was, they probably expected negative feedback. If you get the room in their actual building, they seem much more 'acceptable'. WORST room of my Europe trip. Only credit is their location, you can walk to all major attractions and shops. Also a close by 5 mins walk to water taxi stop (Giglo)