接待處

威尼斯北部移動酒店的評價

4 out of 5
威尼斯北部移動酒店
Via Bonfadini 1, Mogliano Veneto

評價

8.4

很好

10 分評分,優異;186 則評價中有 90 則" "
8 分評分,不錯;186 則評價中有 60 則" "
6 分評分,一般;186 則評價中有 15 則" "
4 分評分,欠佳;186 則評價中有 13 則" "
2 分評分,很差;186 則評價中有 8 則" "

9.0/10 

整潔度

8.4/10 

職員與服務

8.0/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

2/10 很差

zhan

讚好:整潔度
不滿:職員與服務和客房舒適度
1.下午四点入住时,发现房间内电源都没有电,mini bar内的温度还没有房间内温度低,于是告诉前台需要维修。之后打电话催促了三次,才在晚上十点来人查看,房间内电源由于跳闸原因,而mini bar说是就这个温度,实在不能理解这个解释。 2.退房前一天晚上大概十点左右,楼上洗澡时,卫生间房顶开始严重漏水,打电话给前台,答复说:立刻派人维修。结果一直到第二天早上退房,也没有人来维修,导致卫生间我就没进去用,因为漏的水到处都是。因为第二天就退房,实在没有精力再催促他们了。 3. 退房时,向前台反应这两个问题,前台工作人员只是轻描淡写地说她会反应情况,我要求给我一个调查回复,她答应了。我会看看这个是否能做到。 4.总体而言,对于希尔顿管理的这家酒店非常失望。对于我经常出差和旅游的一个人来说,这是我经历过的最糟糕的酒店服务。
於 2019 年 8 月住了 3 晚
Giuseppe Nardiello 於 2019年9月21日的回應
Dear zhan: Thank you very much for your feedback on Expedia.com and please excuse my late response. Your opinion is important to us. We are sorry to hear about your disappointment. We have taken your comment seriously and constructively . I would welcome the opportunity to make amends on a future stay should your travel bring to us again. Warm regards from Italy. Giuseppe Nardiello Rooms Division Manager

10/10 優異

mei xia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 10 月住了 2 晚
Dear Mei Xia, first let me thank you for choosing our hotel for your stay in Venice and sharing with us your comments. We are happy to read you really appreciated our services and facilities. Hope to welcome you during your next stay in Venice Best regards Valentina Giolo Personal Assistant to General Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
hotel is not close to city center, but we stayed for business purpose which is fine. the overall service is good. however, the restaurant staffs cannot speak good english. we have difficulty to communicate.
於 2017 年 7 月住了 4 晚

10/10 優異

funbi

伴侶同遊
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Hotel was nice and big,well it’s was far from the city, which cost us a lot of money for taxi, around €45 to the hotel, but the hotel provided a shuttle to take us to the city and bring us back and took us to the airport when leaving Venice, the hotel room bathroom toilet was blocked, called them and they fixed that, the only issue I had was the first day I was in the hotel, someone opened the door, didn’t know how, she apologized, the next morning , while sleeping same thing happened , before I checked out while naked same thing happened again, that’s the only terrible fault about the hotel…
於 2024 年 4 月住了 1 晚

8/10 不錯

Simbiat Oluwafunbi Abisoye

於 2023 年 5 月住了 5 晚

4/10 欠佳

Bugra

家人同遊
不滿:整潔度、住宿狀況和客房舒適度
Literally awful
Hotel is very old, need modernisation and renovation. Rooms have no facilities and it smells musty when you turn on the air conditioner. Breakfast is incredibly poor and tasteless. The location of the hotel is also very bad, it is in the middle of a highway intersection and definitely in the middle of nowhere. Price performance is extremely bad. There are nicer hotels much closer to the city for the same price level.
於 2023 年 10 月住了 2 晚

10/10 優異

NICOLA

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything
於 2023 年 10 月住了 1 晚

10/10 優異

Ayal (Tel Aviv)

於 2023 年 10 月住了 2 晚

10/10 優異

Husseina

讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved it here. It was very very very very clean! Although far from Venice city center and you have to take the hotel shuttle - which you have to pay for; I think it should be free or cheaper for hotel guests. The shuttle driver is also a bit rough with driving. I also think that the hotel can cut the grass on the roof! In summary, I really liked it here. Breakfast was so good! Omg! Make sure you eat the pancakes and drink the ACE juice. THE BEST!
於 2023 年 9 月住了 3 晚

10/10 優異

Kwther

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was amazing Stay near the airport I recommended this hotel very clean and comfort bed and good ac Free parking fast check in
於 2023 年 8 月住了 1 晚

6/10 一般

Ranjana

不滿:職員與服務
於 2023 年 8 月住了 1 晚

8/10 不錯

Melike

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
於 2023 年 8 月住了 3 晚

6/10 一般

Jacqueline

讚好:整潔度和職員與服務
於 2023 年 8 月住了 3 晚

10/10 優異

Deandre

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel, great staff! This is a bit inconvenient for people wanting to explore.
於 2023 年 8 月住了 2 晚

10/10 優異

Darrell

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 7 晚
Giulia - DT 於 2023年8月4日的回應
Thank you for assigning us such a good score, we are truly pleased! We hope we will soon be able to welcoming you again at DoubleTree by Hilton Venice North!

6/10 一般

Gabriel

讚好:住宿狀況
Ok
於 2023 年 7 月住了 1 晚
Giulia - DT 於 2023年8月4日的回應
Thank you for taking the time to evaluate your stat our hotel. We are pleased that you enjoyed the overall level of your stay, and confident that we can improve and offer you a memorable experience in the future. Kind regards!

10/10 優異

mortadha

讚好:整潔度
於 2023 年 7 月住了 1 晚
Giulia - DT 於 2023年8月4日的回應
Thank you for the great punctuation you gave us! We are very thankful, and we hope to welcoming you again soon!

10/10 優異

Ida

於 2023 年 7 月住了 2 晚
Giulia - DT 於 2023年8月4日的回應
Thank you for rating with a wonderful score, we are really pleased! We hope we will soon be able to host you again at DoubleTree by Hilton Venice North!

10/10 優異

Johnny

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Très satisfait bon accueil endroit très calme je recommande 👌
於 2023 年 6 月住了 3 晚
Giulia - DT 於 2023年8月4日的回應
Thank you for taking a moment to share your feedback on our hotel. We are very happy to hear you found the overall experience to your liking!We hope we will soon have again the chance to welcoming you! Kind regards

8/10 不錯

Monica

讚好:整潔度、職員與服務和住宿狀況
Front desk was amazing all around now at the dining room we felt as if they were doing us a favor needless to say we waited over 2 hours for a simple chicken Cesar salad I did complain and they really tried to make us happy but one thing for sure is I will never eat at that dining room ever again!!!
於 2023 年 6 月住了 1 晚
Giulia - DT 於 2023年8月4日的回應
Thank you for taking a moment to share your experience in our hotel. We are very sorry to apprehend that you did not find the service of the restaurant to your liking. We will share your comments with the entire team, in order to take action and better the way we interact with guests. Thank you for your nice words on the front desk staff! We hope we will be able to welcoming you again soon! Kind regards

8/10 不錯

Miriam (Woodbridge)

伴侶同遊
讚好:整潔度和住宿狀況
Restaurant staff was excellent, very nice and helpful, would like to send an applause to Javier, he was one of our servers, very good and helpful. Reception during check in were not so nice, kinda grumpy
於 2023 年 6 月住了 1 晚
Giulia - DT 於 2023年8月4日的回應
Thank you for taking a moment to share some comments on your experience. We are very sorry to apprehend that the welcome from the reception was not to your liking. We will share your comments with the entire team, in order to take the appropriate action and improve the level of service we offer to our guests. Surely, on the other hand, Javier will be pleased of your endorsement! We hope that we will soon have again the chance to welcoming you and to show you all our improvements. Kind regards!

2/10 很差

rajinder

於 2023 年 6 月住了 2 晚
Giulia - DT 於 2023年8月4日的回應
Thank you for taking a moment to evaluate your recent stay in our property. We are really sorry that your stay was below average. We hope we will soon have again the chance to welcoming you, hoping to show you all our efforts to improve. King regards!

8/10 不錯

Ellen

親子同遊
讚好:整潔度、職員與服務和住宿狀況
The staff was professional and the hotel features was good. Informed front desk that there was leaking of the toilet. Overall stay was very good. The food and staff were very professional. Enjoyed the stay
於 2023 年 5 月住了 1 晚

10/10 優異

Amadeus (Marietta)

伴侶同遊
讚好:整潔度和職員與服務
Airconditioning is not sufficient. It takes long time to cool the room.
於 2023 年 5 月住了 3 晚
Giulia - DT 於 2023年8月4日的回應
Thank you for your kind feedback and for your suggestion, it will be reviewed with the maintenance team to improve the room services. We hope to welcoming you again soon!

10/10 優異

Ada

讚好:整潔度、職員與服務、設施服務和住宿狀況
DoubleTree by Hilton Venice North 於 2023年5月4日的回應
Thank you for assigning us the highest score! Come back again soon!Grazie per averci assegnato il massimo punteggio!La invitiamo a tornare a trovarci presto!

10/10 優異

Marco

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚
DoubleTree by Hilton Venice North 於 2023年4月14日的回應
Grazie per aver dedicato del tempo a valutare la nostra struttura. Siamo davvero lieti di aver ricevuto il massimo punteggio! Confidiamo di poterle dare presto nuovamente il benvenuto!

10/10 優異

JEROME

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 3 晚
DoubleTree by Hilton Venice North 於 2023年4月14日的回應
Grazie per aver dedicato del tempo a valutare la nostra struttura. Siamo davvero lieti di aver ricevuto il massimo punteggio! Confidiamo di poterle dare presto nuovamente il benvenuto!

6/10 一般

Massimo

伴侶同遊
ristorante ottimo
FrontOfficeDTVCE 於 2023年1月17日的回應
Gentile Sig. Massimo,Grazie per il suo commento positivo sul nostro ristorante. Confidiamo di averla presto nuovamente nostro ospite. Restiamo a sua disposizione!

2/10 很差

Yoendris

不滿:整潔度和住宿狀況

10/10 優異

Stefano

於 2022 年 10 月住了 1 晚

4/10 欠佳

Dietmar

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
DasAbendessen war dürftig. nur 4 Speisen im Angebot und immer das gleiche eine Woche lang. Die Wartezeiten bei Abendessen waren zu lang. Das Kellnerpersonal war unerfahren und teilweise hilflos . Alle Salzstreuer waren defekt , bis auf einen , dieser wurde dann von Tisch zu Tisch weiter gegeben.
於 2022 年 10 月住了 4 晚

8/10 不錯

Herschel

伴侶同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
Quality rooms with limited dining options and sub par service staff.
於 2022 年 9 月住了 2 晚

10/10 優異

Ahmad (Amman)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
clean and quite. free parking and great stuff. check in was smooth and so was check out, i didn't have breakfast as i had to leave early but a great hotel for business travel
於 2022 年 9 月住了 1 晚

6/10 一般

Alfonso

讚好:整潔度和客房舒適度
不滿:職員與服務和住宿狀況
Peccato per la lunga attesa al check in
Bel hotel , ma il ricevimento è stato un po scarso. Nonostante fossimo arrivati prima noi , hanno fatto fare il check in a decine di persone arrivate dopo di noi, solo perché facenti parte di un volo cancellato. In più il gestionale non gli dava caricata la nostra prenotazione già pagata tra l altro con l App di Hotels.com. Ho dovuto girargli la mail della conferma di prenotazione. Avevano problemi con le tessere delle camere...inclusa la nostra...tutte smagnetizzate. Probabilmente il problema è il personale sottodimensionato per il tipo di affluenza di questo hotel, tra l altro molto bello. Non sono stata ma l area piscina solo estiva l ho vista ed è molto bella
於 2022 年 9 月住了 1 晚

8/10 不錯

wookjin

於 2022 年 9 月住了 1 晚

4/10 欠佳

Rah

家人同遊
讚好:職員與服務
不滿:整潔度和設施服務
I would only recommend staying here if your party is large and if you have access to a vehicle. PROS: 1-Was able to get rooms for a family of 4. It was two rooms, but we weren’t charged for two separate rooms. 2-The Continental breakfast was decent. A nice way to start your morning. CONS: 1-The rooms were not clean…well they were dusty not dirty. 2-The location is literally in the middle of nowhere. 3-Their “shuttle” service. Officially the hotel doesn’t have a shuttle service, but they have some guys (or company) that will take you. Now we were back and forth to the airport when we were staying at a hotel in the city and each time paid less than €50. Staying at this hotel we were closer to the airport and paid €60 for the “shuttle” that was offered. My advise: if you get a good taxi from the airport, get their card instead of using the service the hotel offers. 4-Our flights were changed so we had two extra days to wait until we could fly home. As I mentioned we were staying at another hotel in the city. We left that hotel and traveled a distance to stay at this hotel…because they had a pool; however, upon our arrival we were informed that the pool was out of service. Bummer, but maybe it’ll be fixed tomorrow? NOPE! We left our hotel in the city that was conveniently located near shops, train stations, and restaurants to stay at this hotel because of the pool, but the pool was OUT OF SERVICE!! This was truly a disappointment.
於 2022 年 7 月住了 2 晚

10/10 優異

Simbiat Oluwafunbi Abisoye

讚好:職員與服務、設施服務和住宿狀況
Great hotel, friendly staff, gym and pool are lovely and clean. Hotel is spacious, great for a relaxing break. Food in the restaurant is also great, my only suggestion would be to add pizza to the lunch menu. Other than that it’s perfect. Also it would be good if there was a mid-afternoon shuttle service eg. 3 or 4pm. So guests can still travel into Venice in the afternoon if they don’t want to go in the morning. Hotel shuttle should be more clearly marked as Hilton Doubletree shuttle as well to avoid confusion. Overall, a pleasant stay.
於 2022 年 7 月住了 3 晚

10/10 優異

Nassira

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚

10/10 優異

Daniel

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel in the outskirts of Venice
Lovely hotel with very friendly staff, especially Barbara from the restaurant and bar did a great job. Its located a little remote, which ensures a quiet stay, and lots of space. Its just a short drive from center of Venice (15-20 minutes) The kids had a great time at the pool.
於 2022 年 7 月住了 5 晚

4/10 欠佳

Petteri

多人同遊
讚好:整潔度
Food at the restaurant was terrible (see picture of octopus). There was also poop (seriously) at the pool… No wonder this was cheap.
The most terrible grilled octopus i’ve ever had.
於 2022 年 7 月住了 2 晚

10/10 優異

Claudia

於 2022 年 7 月住了 1 晚

10/10 優異

Lydia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful, comfortable rooms. We loved the pool area and the breakfast spread!
於 2022 年 7 月住了 3 晚

10/10 優異

Line Julie Gjøse

於 2022 年 7 月住了 1 晚

10/10 優異

Roxanna

家人同遊
讚好:職員與服務、設施服務和住宿狀況
The property is deceiving in a good way. When you pull into the parking lot it doesn't look like much but when you go down the parking lot to the front of the hotel it's a nice surprise. It has a high end feeling without the high-end prices.
於 2022 年 6 月住了 2 晚

10/10 優異

Harem

於 2022 年 6 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Schönes Hotel abseits gelegen
schönes Hotel, schönes Zimmer mit Terrasse. Die Lage ist mitten im Feld, drumherum ist nichts außer Schnellstraßen, irgendwo 20 Min von Venedig. Das Hotel ist etwas vertieft umgeben von einer meterhohen Betonwand.
於 2022 年 6 月住了 3 晚
Antonio Napodano 於 2022年6月18日的回應
Dear Guest, thanks so much for your time to review the stay and we happy to se you liked it. Awating to welcoming you again. Regards

10/10 優異

Susan

讚好:整潔度、職員與服務和住宿狀況
於 2022 年 6 月住了 1 晚

10/10 優異

Alkan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Alles war top
於 2022 年 6 月住了 2 晚
Antonio Napodano 於 2022年6月18日的回應
Dear Guest, we happy to see your maximum rate to the stay with us! hope to see you soon! Regards

10/10 優異

Kumar

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was perfect except the distance from the city venice. If you plan better in advance, shuttle service from the from desk can solve your purpose.
於 2022 年 6 月住了 3 晚
Antonio Napodano 於 2022年6月18日的回應
Dear Guest, thanks for your review We happy to see you liked your stay with us. hope to see you again. Regards

4/10 欠佳

Maria

讚好:職員與服務
不滿:設施服務
於 2022 年 6 月住了 3 晚