San Cristóbal de La Laguna Vilaflor Hotels

"Beautiful and lovely service! Air conditioning not great (can’t control your room temperature), pool freezing and hit tub didn’t work. Otherwise, great breakfast, very clean, great walkable area, excellent service "

"First, it was very hot in the room and the was no AC in the (it was mentioned in the description, but it was too hot to tolearte day stay inside). Second, the was no toiletries in the bathroom; I understand when shampoo, shower gel, etc. are not provided (it's not Hilton after all), but there wasn't even a peace of simple soap... so you cannot wash your hands. Third, no water in the room - I'm sorry, but in hot countries in the summer it's a must to provide at least a welcome bootle of water. Fourth, while towels and bedding were fresh, the floor was quite dirty. "

"Nice room, the highlight was the breakfast spread which was excellent. Parking not immediately obvious but after a trip round the block, I found it."

"Amazing host. Beautiful property. "

"Nice room, shared bathrooms which were okay."

"I booked a room at this hostel. I arrived 9pm at night. The hostel manager said they were fully booked so I had to look for alternative accommodation which was expensive. I requested a refund . Expedia had no reply from owner/manager after a few attempts at contacting the Guest house and so I was told I could not get my refund. If this sort of thing can happen then I will not use Expedia again. This is very unfair and unacceptable "

"Really loved our stay here! The restaurant was fantastic, and the staff was super communicative and helpful."