It was under renovation, try not giving my room because im day late,for 2 day stay,tv not working properly.
Christopher
2025 年 7 月入住 2 晚
10/10
Amazing stay. Very clean.
Raymond
2025 年 6 月入住 4 晚
8/10
Good location
JASON
2025 年 6 月入住 2 晚
2/10
Property poor condition, dirty , smelly toilet to that will make entire room stink. Noisy. Supposed to be a 100% smoke free and entire building smells like weed.
Karen De Lourdes
2025 年 6 月入住 2 晚
4/10
There were mouse droppings in the dining room, very disgusting and disturbing because I had my children there.
Nicole
2025 年 6 月入住 4 晚
2/10
The property condition are no good, the air conditioner not working in the corridors, the worst breakfast you can eat they offer only food that you heat up in the microwave and the power of the microwave cut off and they can not fixed and we can no eat anything that day. The rooms are dirty and the doors don’t close properly. The worst experience I have.
Manuel
2025 年 6 月入住 2 晚
2/10
This property has so many issue that is to many to list. They are in the process of renovation, and they don't know how to manage contractors doing the work. In the room I stayed in was a long list of punchlist items that need to be corrected and the room should have never been turned over for customer use. The new floor was not installed properly and buckling, the old curtain rod system was not patched where the hardware was formally located, the HVAC did not work (I complained about it and nothing was done). The furniture was old and worn out including the beds. No decor in the lobby. The breakfast was just ok, not great. The dining area was refreshed and still had old furniture with wobbling tables and chairs that were about to fall apart. The accessible toilets in the lobby were definitely not accessible as it did not have proper ADA accessible lavatory, soap dispenser and paper towel dispenser were totally out of reach for a person with any disability.
Richard
2025 年 6 月入住 3 晚
6/10
No black out curtain, light shined into room. Mold on a pillow. Cheap barely working TV remote. No outlet for coffee maker. No outlets for phone charger. Old dirty lamp shades.
Steven
2025 年 6 月入住 1 晚
8/10
Barbara
2025 年 6 月入住 1 晚
10/10
Daniel
2025 年 6 月入住 1 晚
8/10
Angela
2025 年 6 月入住 1 晚
2/10
Not only the mold in shower and the bugs running around the room smelled like cat urine
Marshall
2025 年 6 月入住 1 晚
2/10
Thomas
2025 年 6 月入住 2 晚
6/10
Tana
2025 年 6 月入住 2 晚
8/10
The room floor was dirty and smelled musty
Laura
2025 年 6 月入住 1 晚
10/10
Great staff, beautifully hotel, definitely visiting here every time i come into town.
Alysa
2025 年 6 月入住 1 晚
8/10
No review
Ken
2025 年 6 月入住 4 晚
6/10
Floor was coming up in room door had big gaps for light to come in room.noise was very loud with people coming in and out all night. Beg bugs were in our bed i had bites all over my arms and legs.
Alma
2025 年 5 月入住 2 晚
10/10
Keshawn
2025 年 5 月入住 1 晚
8/10
The staff was excellent very friendly very welcoming
Dewayne
2025 年 5 月入住 3 晚
6/10
The room needed serious repair/improvements. There was water coming up from the flooring- and I sm sure the management was aware of that and the electrical issues. A phone charger blew a breaker and it was the only accessible outlet in the room.outside the bathroom!
The thing we LOVED was this hotel did NOT give us garbage tv. Subscription TV is NO TV. NO news, Nothing but garbage. Thank them for real networks, real sports, real news. I would never review them badly because we needed some of those real broadcasts- not recorded days, months or years before. I don’t know people who do but I would bet subzcription tv elected the moron we have for president.
Connie
2025 年 5 月入住 2 晚
10/10
The property was perfectly located near many restaurants, downtown, etc. This was perfect for us, who needed to be stay close to downtown Norfolk.
Very clean and friendly people.