Friendly staff especially on reception and at breakfast. Our room was very spacious and had everything we needed. Didn’t get to use the facilities but enjoyed our stay.
Paul Andre
2024 年 5 月入住 1 晚
6/10 一般
amanda
与家人出行
2024年04月14日
满意:员工和服务
不满意:住宿条件和设施,清洁度
It could be a lovely hotel but it was all a bit dated and not very clean. Our room had a fusty smell. I thought perhaps it was a smoking room but there was a No smoking sign in the room. The day before arrival I did receive notification that the double room I had booked was no longer available and hence I would have to make do with a twin bedded room. Perhaps someone else complained about the room and took my double bed room instead. The bottom runner of the patio doors was filthy and there was dust in various areas of the room including the back of the TV and the hand soap dispenser. When we arrived in the room a dirty mug with water had been left in the room and the tea and coffee tray had not been restocked. The changing rooms for the leisure facilities wasn't particularly clean and a few areas around the swimming pool had mould. The TV was an old model and we couldn't increase the volume and it didn't have subtitles so we couldn't hear it very well. There was no hair dryer in the room. I did mention this to reception and they just kept apologising. I wouldn't have minded but we did pay £169 per night bed and breakfast and the night before we paid less than a third for a hotel which was much better. I can't comment on the golf facilities as we didn't use them. The breakfast had the standard choices but was nothing special. Some of the food did not get topped up - ie. chocolate croissants and it would have been nice to have some fresh crusty bread.
amanda
2024 年 4 月入住 1 晚
8/10 还可以
Peter
与配偶出行
2024年03月7日
满意:服务设施,员工和服务
Bedroom spacious. The lace curtains in the bedroom window, the window itself, cill and surround could do with cleaning as could the shower door surround. (we did report this when we left) The carpet still had a hair grip and sparkles on it from the previous guest and would have benefitted from another hoovering. These are details admittedly but still noticeable.
Swimming pool not big enough for adults to swim in as only a splash pool for children
Staff very pleasant and breakfasts were very good - ran out of smoked salmon, though!
We will stay again however and recommend it generally.
Peter
2024 年 3 月入住 3 晚
10/10 超赞
helen
2024年03月6日
helen
2024 年 3 月入住 2 晚
6/10 一般
真实旅客
商务旅客
2024年03月3日
不满意:客房舒适度,清洁度
So so
Nice enough but the hotel is quite dated now. The mattress was showing signs of excessive use and had no support. There was a smell of damp everywhere which i think came from the changing rooms for the fitness centre.
The restaurant menu is extremely limited for a plant based diet nor was there a healthy option.
On a positive note the Staff were friendly and polite.
真实旅客
2024 年 2 月入住 1 晚
8/10 还可以
Heather
2024年02月25日
满意:清洁度、员工和服务、住宿条件和设施
Heather
2024 年 2 月入住 1 晚
8/10 还可以
Lindsay
2024年02月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel, staff friendly welcoming and helpful, decent breakfast. Leisure centre changing room a bit cramped.