“very nice and professional staff
she helped me to join the membership in order to free the early check in and late check out
very clean room with amenities”
“When it comes to customer service, WOW! They really make sure their guests are taken care of. I originally had a two night stay booked but got held up in Lublin. A Polish friend of mine contacted the hotel, spoke with someone and they kindly said no problem, just to let them know when I would be arriving. On my day of check in, I contacted Wojtek to let him know my train had mechanical issues and I was running late. He said no problem. Then once I did get to Warsaw there was an accident near……
“Well located and well maintained hotel. Nice & clean bedsheet, nice hot shower. However, the reception was not super helpful and there's no place for a coffee with visitors between 10am to 11am (breakfast closed at 10am, and bar will only open at 11am). ”
“The crown plaza is a wonderful hotel with passionate and dedicated staff.
The rooms are well positioned and very clean.
House keeping really do great work coming every evening to see if you need anything like bottles water.
The breakfast experience is exceptional with plenty of variety of cold and hot buffet. I will definitely stay again and highly recommend it ”
“Be careful of your credit card's compatibility with their online payment system, which will be used to deposit money when you stay. Most of the Asia bank-issued credit cards do not work with their deposit payment system, which means you can not check in when you arrive, which will be a terrible situation. Otherwise, the hotel has a great location and living environment at a reasonable price, and the room is equipped with everything you need, like a washing machine, kitchen, and so on...”