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关于艾维城酒店的点评

2 out of 5
艾维城酒店
1615 New York Ave NE, Washington, DC

点评

6.2
10 分 - 超赞。234 条好评，共有 1003 条点评" "
8 分 - 还可以。222 条好评，共有 1003 条点评" "
6 分 - 一般。180 条好评，共有 1003 条点评" "
4 分 - 很差。136 条好评，共有 1003 条点评" "
2 分 - 糟糕。231 条好评，共有 1003 条点评" "

6.4/10

清洁度

7.2/10

员工和服务

6.0/10

服务设施

6.2/10

住宿条件和设施

6.0/10

环保

点评

8/10 还可以

Weishan

与家人及幼儿出行
满意：住宿条件和设施，员工和服务
It's okay in every way, but the room smells a bit
2023 年 7 月入住 1 晚
Adu 于 2023年07月17日 的回复
Dear Weishan, Thank you for your review. We appreciate you bringing this to our attention. We apologize for the issue you encountered at your stay. We hope that you will choose us again in the future.

10/10 超赞

Zhenguo

满意：员工和服务，清洁度
good
2023 年 7 月入住 1 晚
ET 于 2023年07月6日 的回复
Thank you.

6/10 一般

真实旅客

与家人出行
The bed smells of smoke
2021 年 6 月入住 1 晚
Lilly Yalma 于 2021年06月24日 的回复
Dear Valued Guest, Thank you for your review and feedback. We will use the information you provided to address the issues you mentioned. We hope that you will choose us again in the future

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 8 月入住 1 晚
Lilly Yilma 于 2019年08月29日 的回复
Dear Valued Guest, Thank you for your great review. We appreciate your feedback. We hope that you will choose us again in the future!

10/10 超赞

Nixon，Vega Baja

商务旅客
满意：住宿条件和设施，清洁度
不满意：服务设施
None
2024 年 4 月入住 2 晚

8/10 还可以

Katrina

与配偶出行
Good property they have security which is amazing we saw her in action
2024 年 4 月入住 2 晚

6/10 一般

Gregory

满意：清洁度
Scary property area, very noisy, people loitering around motel all night, could hear cars and trains going by as if they were nest to the front door. Ther were no buses going into town anywhere close. Needs better sound protection in the rooms and no vagrants on the property.
2024 年 4 月入住 4 晚

2/10 糟糕

Albert

与家人及幼儿出行, 与家人出行
满意：清洁度
不满意：住宿条件和设施，服务设施
This is motel, not hotel. It’s located nearby the road, therefore extremely noisy in the room. No possible to sleep
2024 年 4 月入住 2 晚

4/10 很差

Volvie

满意：员工和服务
不满意：住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Geraldine

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Safe/Clean/Comfortable.
2024 年 3 月入住 1 晚
Hotel Management 于 2024年04月25日 的回复
Dear Geraldine, Thank you for your taking time to write a great review. We hope that you will choose us again in the future

10/10 超赞

Geraldine

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Safe/Clean/Comfortable!
2024 年 4 月入住 1 晚
Hotel Management 于 2024年04月25日 的回复
Dear Geraldine, Thank you for your taking time to write a great review. We hope that you will choose us again in the future

10/10 超赞

Herlia

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Hotel Management 于 2024年04月25日 的回复
Dear Herlia, Thank you for your taking time to write a great review. We hope that you will choose us again in the future

6/10 一般

Joyce

团体旅客
不满意：员工和服务、服务设施、住宿条件和设施
It was ok it was not worth the amount that I paid for it
2024 年 4 月入住 1 晚
Hotel Management 于 2024年04月22日 的回复
Dear Joyce, Thank you for your taking time to write a great review. We hope that you will choose us again in the future

6/10 一般

Julio

与家人出行
满意：清洁度
不满意：员工和服务
Definitely not bad for the price. Ckean and quiet. Also Free Parking. I recommend for a short trip
2024 年 4 月入住 1 晚
Hotel Management 于 2024年04月22日 的回复
Dear Julio, Thank you for your taking time to write a review. we glade to hear that you like clean quite room and free parking. We hope that you will choose us again in the future

4/10 很差

Ian

不满意：住宿条件和设施，员工和服务
2024 年 4 月入住 2 晚
Hotel Management 于 2024年04月22日 的回复
Dear Ian, Thank you for your taking time to write a review. We hope that you will choose us again in the future

10/10 超赞

Aki

满意：清洁度、员工和服务、住宿条件和设施
I didn’t like Thea area
2024 年 4 月入住 3 晚
Hotel Management 于 2024年04月18日 的回复
Dear AKi, Thank you for your taking time to write a great review. We hope that you will choose us again in the future

8/10 还可以

Devin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was great, but the walls where very thin. We could hear people telling from across the street.
2024 年 4 月入住 5 晚
Hotel Management 于 2024年04月19日 的回复
Dear Devin, Thank you for your taking time to write a review.We apologize for the issue you encountered at your stay We hope that you will choose us again in the future.

10/10 超赞

Geraldine

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable, Safe, and Clean.
2024 年 4 月入住 1 晚
Hotel Management 于 2024年04月25日 的回复
Dear Geraldine, Thank you for your taking time to write a great review. We hope that you will choose us again in the future

2/10 糟糕

sriista

2024 年 4 月入住 1 晚

8/10 还可以

Nipu

满意：清洁度、员工和服务、住宿条件和设施
Property area is not safe enough
2024 年 4 月入住 1 晚
Hotel Management 于 2024年04月8日 的回复
Dear Nipu, Thank you for your taking time to write a review. We hope that you will choose us again in the future

2/10 糟糕

Shalom

不满意：住宿条件和设施，清洁度
2024 年 3 月入住 3 晚
Hotel Management 于 2024年04月1日 的回复
Dear Shalom, Thank you for your taking time to write a review. We hope that you will choose us again in the future

2/10 糟糕

Jody Ann

不满意：清洁度、员工和服务、住宿条件和设施
Change the mildew shower curtains
2024 年 3 月入住 2 晚
Hotel Management 于 2024年04月1日 的回复
Dear Jody, Thank you for your taking time to write a review. We hope that you will choose us again in the future

2/10 糟糕

James

不满意：清洁度、员工和服务、住宿条件和设施
Terrible customer service
2024 年 3 月入住 1 晚
Hotel Management 于 2024年03月29日 的回复
Dear James, Thank you for your taking time to write a review.We apologize for the issue you encountered at your stay We hope that you will choose us again in the future.

8/10 还可以

Nithin

满意：住宿条件和设施，员工和服务
2024 年 3 月入住 1 晚
Hotel Management 于 2024年03月29日 的回复
Dear Nithin, Thank you for your taking time to write a great review. We hope that you will choose us again in the future

4/10 很差

Brandyn

团体旅客
满意：员工和服务
不满意：清洁度
When I first checked in the people were very nice and great staff! Though when I went to my room I was greeted by a roach on it back. It says non smoking rooms yet it smells of cigarettes strongly in the room.
2024 年 3 月入住 2 晚
Hotel Management 于 2024年03月25日 的回复
Dear Brandyn, Thank you for your taking time to write a review.We apologize for the issue you encountered at your stay We hope that you will choose us again in the future.

4/10 很差

Lori

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This place was a dump. I used Uber for my main transportation and each different Uber driver informed me of how dangerous this hotel was. Prostitutes occupy the rooms for a few hours, the Marijuana smell is so strong that it makes you think that you are the one smoking it. The noise surrounding the property is so loud at times that it woke me up. Men are outside drinking beer & cursing. I failed to look up the reviews for this place as I booked a package deal w/ Expedia. Never again! I couldn't even believe that Expedia advertised this dump on their website. Shame on you Expedia!
2024 年 3 月入住 7 晚
Hotel Management 于 2024年03月25日 的回复
Dear Lori, Thank you for your taking time to write a review.We apologize for the issue you encountered at your stay We hope that you will choose us again in the future.

6/10 一般

Lauren

与家人出行
不满意：住宿条件和设施，服务设施
You’re not in a great part of town. Once the sun goes down it seems this establishment becomes a parking lot party. Very noisy into the morning hours. No pets allowed but there were def multiple dogs in units barking all night. Refrigerator didn’t work so our food we brought home for dinner was wasted and it was very disappointing. Iron was spitting out white powdery residue and ruined my purple blouse. Surrounding area wasn’t the best. I understand it’s a city but lots of homeless presence. Also near the train tracks, so on top of the parking lot party you’ll hear that all night as well (that doesn’t bother me as much but should be known if you’re light sleepers) overall I will not be booking this hotel again.
Hotel Management 于 2024年03月25日 的回复
Dear Lauren, Thank you for your taking time to write a review.We apologize for the issue you encountered at your stay We hope that you will choose us again in the future.

2/10 糟糕

Rick

不满意：住宿条件和设施，清洁度
It was in a bad part of town. There were a lot of homeless camps around the hotel. The abandoned lot on the other side of the street had people yelling at each other at all hours of the night. There were police sirens and train horns all day and night as well. The front desk is behind 3 inches of Lexan bullet proof glass. I also had no hot water the entire stay. When I checked out the police were there to arrest a man for domestic violence against a tenant. I will never stay there again and deserve a refund on my stay!
2024 年 3 月入住 3 晚
Hotel Management 于 2024年03月25日 的回复
Dear Rick, Thank you for your taking time to write a review.We apologize for the issue you encountered at your stay We hope that you will choose us again in the future.

2/10 糟糕

Hassana

不满意：住宿条件和设施
2024 年 3 月入住 1 晚
Hotel Management 于 2024年03月25日 的回复
Dear Hassanga, Thank you for your taking time to write a review.We apologize for the issue you encountered at your stay We hope that you will choose us again in the future.

2/10 糟糕

Zafir

与家人及幼儿出行, 与家人出行, 与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I have so much to say for someone who doesn’t leave reviews often but I will sum it up to this facts. 1- I called the facility to inform that I will arrive late only to have the receptionist tell me that didn’t have a reservation then “oh yes you are all set” after a few minutes of with no apologies 2- We arrive at the hotel around 11:30 PM after a long drive, my clearly pregnant wife rushes in to quickly use the restroom and obviously leaving her wallet that has her id in the car, only to be rudely told by the receptionist that she needed to present him her ID first before even using the restroom… again, she is visibly pregnant!!! 3- Around 2AM on the our second night, and obviously after seeing a lot of suspicious activities (what looks like drug deals), we get knocks on our door by a guys who was insisting that we open the door and insisted for almost 10 minutes. Obviously, for security of my family and I, we didn’t engage and the guy moved on. Moral of the story. Yes you get what you pay for, certainly, but courtesy and customer service as a business are the basics to my opinion!!!
2024 年 3 月入住 2 晚
Hotel Management 于 2024年03月25日 的回复
Dear Zafir, Thank you for your taking time to write a review.We apologize for the issue you encountered at your stay We hope that you will choose us again in the future.

4/10 很差

Sandy

与家人出行, 商务旅客
不满意：清洁度
The place was not in the cleanest of conditions.
Hotel Management 于 2024年03月25日 的回复
Dear Sandy, Thank you for your taking time to write a review.We apologize for the issue you encountered at your stay We hope that you will choose us again in the future.

2/10 糟糕

Charlotte

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Customer service is abysmal. It's, hands down, the worst you could experience. Absolutely terrible.
2024 年 3 月入住 1 晚
Hotel Management 于 2024年03月25日 的回复
Dear Charlotte,, Thank you for your taking time to write a review.We apologize for the issue you encountered at your stay We hope that you will choose us again in the future.

8/10 还可以

Juan

满意：员工和服务，清洁度
Its ok for a short stay
2024 年 3 月入住 1 晚
Hotel Management 于 2024年03月18日 的回复
Dear Jaun, Thank you for your taking time to write a great review. We hope that you will choose us again in the future

4/10 很差

Eunice

与配偶出行
不满意：住宿条件和设施
It was convenient as it was close to downtown DC. But, the facility does not appear to be well-maintained.
2024 年 3 月入住 1 晚
Hotel Management 于 2024年03月18日 的回复
Dear Eunice, Thank you for your taking time to write a review.We glade to hear that you like convenient location. We apologize for the issue you encountered at your stay We hope that you will choose us again in the future.

6/10 一般

REYNALDO

与家人出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
The hotel was nice and clean,but, the fridge was not working and found the smoke detector inside the dresser drawer.
2024 年 3 月入住 3 晚
Hotel Management 于 2024年03月18日 的回复
Dear Reynaldo, Thank you for your taking time to write a review.We apologize for the issue you encountered at your stay We hope that you will choose us again in the future.

6/10 一般

Maria，Brooklyn

与家人出行, 与配偶出行
不满意：住宿条件和设施，服务设施
It’s located in an area full of homeless. Hard to find taxis.
2024 年 3 月入住 1 晚
Hotel Management 于 2024年03月18日 的回复
Dear Maria, Thank you for your taking time to write a review.We apologize for the issue you encountered at your stay We hope that you will choose us again in the future.

6/10 一般

Victoria

2024 年 3 月入住 3 晚
Hotel Management 于 2024年04月8日 的回复
Dear Victoria, Thank you for your taking time to write a review. We hope that you will choose us again in the future

6/10 一般

Joyce

不满意：清洁度
2024 年 3 月入住 4 晚
Hotel Management 于 2024年03月13日 的回复
Dear Joyce, Thank you for your taking time to write a review. We hope that you will choose us again in the future

6/10 一般

Ricardo

满意：员工和服务
2024 年 3 月入住 1 晚
Hotel Management 于 2024年03月11日 的回复
Dear Ricardo, Thank you for your taking time to write a great review. We hope that you will choose us again in the future

2/10 糟糕

Rafael

They lie about the distance of the White House, they post us 7 minutes driving bit is almost 30 minutes driving
2024 年 3 月入住 1 晚
Hotel Management 于 2024年03月7日 的回复
Dear Rafael, Thank you for your taking time to write a review.We apologize for the issue you encountered at your stay We hope that you will choose us again in the future.

4/10 很差

Anatoliy

商务旅客
不满意：住宿条件和设施，服务设施
Not much you can expect from a 2 star motel!
2024 年 2 月入住 1 晚
Hotel Management 于 2024年02月26日 的回复
Dear Anatolly, Thank you for your taking time to write a review. We hope that you will choose us again in the future

2/10 糟糕

Naomi

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This place was dirty and unsafe!!!
2024 年 2 月入住 5 晚
Hotel Management 于 2024年02月19日 的回复
Dear Naomi,, Thank you for your taking time to write a review. . We apologize for the issue you encountered at your stay. We hope that you will choose us again in the future.

6/10 一般

Antoinette，Washington

满意：员工和服务
2024 年 2 月入住 1 晚
Hotel Management 于 2024年02月19日 的回复
Dear Antoinette, Thank you for your taking time to write a review. We hope that you will choose us again in the future.

2/10 糟糕

Daniel

商务旅客
不满意：住宿条件和设施，员工和服务
Let me clarify upfront: this wasn’t a hotel; it was a motel. Now picture this: people openly indulging in heroin just outside my room. The towels? Filthy. The TV? Useless. The WiFi? Non-existent. And the sheets? Riddled with holes from smokers who apparently thought it was acceptable to burn through them. I’ve never felt so utterly unsafe in my entire life
2024 年 2 月入住 1 晚
Hotel Management 于 2024年02月19日 的回复
Dear Daniel, Thank you for your taking time to write a review.We apologize for the issue you encountered at your stay We hope that you will choose us again in the future.

8/10 还可以

Latrice

满意：员工和服务、服务设施、住宿条件和设施
不满意：清洁度
Outside was scary !!! Room inside was new and clean
2024 年 2 月入住 1 晚
Hotel Management 于 2024年02月19日 的回复
Dear Latrice, Thank you for your taking time to write a great review. We hope that you will choose us again in the future.

10/10 超赞

Tammiesha

满意：清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Hotel Management 于 2024年01月29日 的回复
Dear Tammiesha, Thank you for your taking time to write a great review.. We hope that you will choose us again in

10/10 超赞

Brent

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Hotel Management 于 2024年01月29日 的回复
Dear Bhavik, Thank you for your taking time to write a great review . We hope that you will choose us again in

6/10 一般

Ralph

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Hotel Management 于 2024年01月12日 的回复
Dear Ralph, Thank you for your taking time to write a review. We hope that you will choose us again in the future.

8/10 还可以

Bhavik

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Free parking is plus, room was ok, staff was excellent. Only minus is our bath tub was clogged.
2024 年 1 月入住 1 晚
Hotel Management 于 2024年01月12日 的回复
Dear Bhavik, Thank you for your taking time to write a great review. We glade to hear that you like staff and convenient location. We apologize for the issue you encountered at your stay. We hope that you will choose us again in

8/10 还可以

Manfredis

与家人出行
满意：客房舒适度，住宿条件和设施
2024 年 1 月入住 1 晚
Hotel Management 于 2024年01月12日 的回复
Dear Manfredis, Thank you for your taking time to write a great review. We hope that you will choose us again in the future.