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"The hotel was spotless and well situated. However the main plus was the staff. Polites, helpful and super efficient. Breakfast was busy but the team were fabulous. Front desk, especially Swapnil, were the most courteous ive encounter in the UK for some time."

"Great hotel, quirky rooms, clean, well furnished, and comfortable. Staff super friendly, including bar / breakfast staff and desk staff. Felt really welcome. An extremely positive experience "

"Location was perfect and staff were attentive and helpful. Older, but clean and charm with history. Proper bar mixologist and good comments about the breakfast from colleague. I would have appreciated a gym facility, but otherwise no complaints. Would return."

"good staff and convenient parking"

"The only downside to the hotel is the lack of parking. Whilst you can pre-book reserved parking at the railway station it's a 5 minute walk away, so not ideal with luggage, particularly if it's raining. However, that won't put me off staying again as everything else about it is wonderful! Our room, which was an executive king size, was lovely and big and the bed was very comfortable and much bigger than our king size bed! The breakfast is self service and has a wide variety of pastries and cooked breakfast and even has a pancake maker, which I didn't try but I might next time! We ate in the restaurant one night and the food was very nice, with a good choice. The views of the river from the restaurant are lovely. We stayed because we were going to Windsor races and you can't get any closer to the promenade to catch the boat to the races! We also managed to get a last minute booking to go the Theatre Royal, which is a couple of minutes walk away. The hotel really is in a perfect position! All I would say is that if you struggle with stairs, make sure that you ask for a room on the level, or in their courtyard building rather than the main building. The main building doesn't have lifts (it's listed) and the stairs are windy. I will do that next time we go because my knees will thank me! We have stayed at two other hotels in Windsor, but I think that we will be staying here from now on. I don't think that it can be beaten for comfort, food and it's position."

"Excellent stay "

"We stayed one night ahead of a birthday celebration in Maidenhead. All aspects of this hotel met our high expectations. Late check out and extra parking charges were waived for us. One tiny thing: could there be hooks for coats in the room?"

"Love this hotel, great decor and staff. Fab location close to station. Rooms are always clean."

"Great staff, warm welcoming hotel. Very helpful. Excellent rooms and showers, ive paid more and got less."