Home & location were #1. Comfortable seating and comfortable beds. The back porch seating was most enjoyable; weather was perfect!
There is a problem with the internet connectivity. First day it seemed ok except we could not access ROKU. By the second day, our 5 cell phones, 2 laptops & 1 tablet could not connect to hilltophome wifi. Our cell phones were all WORKING off our cellular data. The tv in the living room never went to ROKU. We checked batteries in remotes, checked that plugs were securely seated (a couple seemed to be only partially seated), unplugged, replugged, but nothing changed. Tried the RESET button on one device. There were so many plugs and extension cords, a power strip, etc. Host Fedexed a new ROKU remote which made no difference. The tv in 4th bedroom kept flashing NOT CONNECTED TO INTERNET and would not allow me to connect. My cell phone kept telling me it could not connect to hilltophome.
A couple of other maintenance items:
The door threshold strip between the master bedroom and master bath is loose and if stepped on wrong, could cause a fall.
Also, master bath: we found a leak under the sink (left side knob) and a white bowl from the kitchen had already been placed under the knob to catch the drip.
Toilet in hallway bath: a tube became disconnected and water was running but tank was not filling. My son-in-law reattached the tube but he said there was no way to secure the tube so you might want to check that.
There were no trash bags under the sink (notebook said there were) and if you listed trash pickup days that would be helpful. We researched & found out Tuesday & Friday are pickup days.
Overhead light is out in the garage; only the garage door light works and that garage is DARK after sundown unless you open garage door to activate that light.
It would be nice to have foldable luggage racks in each bedroom or bedroom closet. (The floor or the bed are the only existing options.) (we moved chairs into the closets to hold our suitcases and moved them back to the main room before we left.)
The vent in the hall bathroom was closed, and the vent in the master bath was very dirty. The large vent in the hallway also needs a good cleaning.
The list may seem long but we thought we should mention these things. As a host you may not personally check the house every week.
Oh, and in the notebook emergency numbers: PLANO POLICE?!?
However, my husband and his Vietnam buddy had a great visit.