Kulpmont West End Playground Hotels

"Staff was friendly. Room was clean and comfortable. "

"Initially waited at front desk 25 minutes until someone arrived to check me in. Room was dirty, linens had a layer of dust on them and many were frayed. Floor had so much dust on it you left foot prints. Either the room lay dormant for a while and it wasn't refreshed or the cleaning staff should be fired. There are NO ice machines in the entire building. Breakfast was meager and limited with the only options waffles, toast packaged hard boiled eggs, 2 sugar coated cereals and instant oatmeal. TV worked, wifi was ok."

"Yes everything worked"

"Nice"

"Felt very unsafe and room was dirty/moldy. "

"The name is wrong on Hotels.com. It is NOT The Pottsville Inn...... It is The Pottsville Hotel. That created a great deal of confusion initially. I did pay extra for upgraded room, but no window(?) so I wonder what the upgrade was. Staff was helpful, we requested extra towels and a light bulb in one of the sconces. We got the extra towels but bulb was not replaced. A fire alarm went off in our room at 2:03 am while we were fast asleep...... not too happy about that but I managed to shut it off. Make sure to turn it back on in room 319"

"Rooms were clean and nice size. "

"Construction made it difficult to get in and out of the lobby."

"The staff was great. It was easy to check in and check out and I really appreciated the welcome message I received before I arrived. Breakfast was great! and if you needed something, the staff would go out of their way to help."