Westbrook Village hotels in Phoenix

"awsome"

"Staff were extremely friendly, nice, and accommodating! "

"The property really needs a lot of upgrades. The carpet in the room looked like it was at least 30 years old very dingy, dirty and smelly. Was a great location however, the quality of the facility was lackluster."

"The staff was superb-very friendly. Way over priced for what you get. Felt something on my feet in bed-it was a CRICKET! The bed was comfortable, but the room felt run down and not sparkling clean. There was no soap by the sink and the AC made terrible revving noises all night. There was a flood in the kitchen area in the morning, so the staff cancelled breakfast. My husband and daughter were very disappointed. Breakfast may have redeemed the stay, as they are big breakfast eaters. I am not, so it didn't bother me. They should have at least put out bread and fruit in the lobby while they mopped. Would not stay here again. We've staying in nice places that were $60 a night, and this one was $230!!"

"The hotel is adequate, a bit dated, but it's a good place for the price. Easy to walk around to downtown. "

"Los empleados muy amable pero la habitación olia mal y no se veia en buenas condiciones tuve q comprar lysol para desinfectar y quitar el mal olor. "

"Average hotel that was incredibly overpriced. Maybe the price hike was for the NCAA tournament. Parking was horrible. It was either pay $32 a night for a lot behind the hotel or $45 for valet in the same lot. The metro rail is right across the street, I highly recommend taking it for transportation."

"This property is absolutely gorgeous. Pictures do not do justice. Staff goes above & beyond. "

"The hotel/extended stay was amazing. I had the two bedroom apartment and I was not disappointed. The kitchen was fully stocked. The rugs sheds. The floor was dusty. The patio had ashes and cigarettes. The housekeeping manager was very nice as I ran into her in the hallway, she showed me around the pool and fitness area because I was lost and she was very useful when I needed extra towels during my stay. The residents were kind and fun to chill with. Overall, the place was great and I will definitely stay here again. I have very few suggestions: 1) They do not have a bellhops but have luggage carts to use on your own. You will need to return the carts you use but most people don't. Having a part-time bellhopper would be beneficial. 2) Towels for the pool should be easily accessible around the pool area. 3) They need a market or food around the pool. It will enhance the vibe. The surrounding areas have a lot of unhoused people and it can be kind of scary at night even though there are various food options around. 4) Housekeeping should not be an extra charge when you are staying for 3 plus days. "