Matamoras Westfall Town Center Hotels

"Very clean "

"Close to the town, great dinner. Plenty of street parking. People are very friendly."

"Nice"

"What a complete and utter lack of customer service and accommodation by this property. First on this booking: Had to extend a friend who was staying Saturday night, Booked this room at 9am and got confirmation. My friend's reservation was to extend with the new one. Front desk locked him out after shift change. They could not find the reservation and deactivated his keys. He returned at 6pm in panic. The front desk manager Ken was accomodating and let him take a brief nap while he sorted out the confusion. Ken also gave him a new room as my friend had issues with the last room. Besides Ken the Front Desk team is rude and curt and ignorant. Had issues Friday and Saturday with another reservation. Family who owns property is great but their 2 staff members Friday morning and Saturday evening are incompetent and nasty."

"Hot tub and the lake were great! Rooms were very nice and beds were comfortable. Bathrooms were very nice as well. Only comments I have are that the water pressure on the 2nd floor was too low to shower and walking down to the lake could use some stairs. We had an amazing trip and enjoyed the house amenities! Communication with the hosts was fast and they were very helpful. I would definitely recommend this rental and would love to stay here again!"

"The Staff was Awesome! From Hotel to Resturant and Bar ."

"Very welcoming and friendly "

"Thw room was big and beds are comfortable. "

"The hotel venue is aesthetically pleasing, clean, and convenient walking distance to the mountain. However, without speaking to staff, the check in process was VERY confusing. Upon arrival, we walked in circles and across the street trying to figure out parking, where to to pickup lift tickets,etc. Only to later discover the two entities are not connected in business! "