Westside hotels in Birmingham

"Friendly staff and clean hotel"

"We were a late check in but accommodated well for us. Room was clean and ready. Had parking and the breakfast was lovely."

"The staff at check in were very friendly. Upon checking into our room it was clear that the air didn't work - the central air had a flashing warning light and the room had been equipped with a plug in fan and a plug in radiator. Luckily we didn't need to use either as we were travelling with a child and the radiator would have been burning hot to the touch and the fan was incredibly noisy so she'd have never slept. Not an issue for us but in hotter or colder weather I'd have wanted a room change. On top of this, when the shower was running water leaked from the ceiling onto you, as if a pipe above had burst, dripping water that had filtered through dirty ceiling and plaster onto the person showering. Again, if our daughter hadn't been asleep when we'd noticed this we'd have asked for a different room. We did inform reception of this in the morning and they did apologise. There were also silverfish in the bathroom. Overall, the hotel is fine, and we didn't pay a lot for our stay. It is a very convenient location but it just felt like the room needed quite a bit of general maintenance. "

"This hotel has been our preferred choice whenever we visit Birmingham. Great location, delicious breakfast included and very friendly staff."

"Excellent food offers"

"The whole stay was fantastic, the staff couldn't do enough for me. The breakfast was of great quality, and the meeting I had with my company the day after was well catered for. Lunch was also fantastic. Thank you."

"Rooms clean staff great "

"Staff are friendly and welcoming. Room was lovely and clean and perfectly positioned for everywhere we needed to go. Good breakfast choice and our eggs were freshly cooked to perfection"

"Great find - clean, modern, comfortable. Staff are lovely and breakfast is fab. "