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"The owners were very professional and responsive. "

"Clean room, has heating and cooling options to make room comfortable. Staff is very helpful and friendly No issues with WiFi Multiple diners, shops available writing close proximity "

"New and clean, nice breakfast. Busy with kids."

"We were offered a larger room (on the first floor) upon check in. I had inquired about getting a second floor room, but was told that there were non available. We were put in a handicapped accessible room that was not clean. There were whit dog hairs all over the small navy blue sofa. Additionally, there were multiple hairs (human ones) all over the wet bar /counter area & the tub. The shower curtain liner was stained with God know what. There were bars all over the place. I requested a room change on Saturday morning and “all of a sudden “ there was a sector room available. This is when I got upset. I had been lied to the night before. My husband did not think that the place was that full. It ended causing stress to us and we got into a fight over this. Thus ruining our first ski getaway together in over 33 years. The staff did try to make it right with a cute hearts shaped out of towels and some candy that was left in our new room along with an apology note. "

"I would stay here again. "

"Having 2 bathrooms was such a convenience! Staff was very friendly."

"I’ve stayed here multiple times no complaints. Actually like the hotel overall bang for your buck. But this time the manager working was never at the front desk. The pool was open but locked up. She said she would open it up for us. After dinner. Got back at 6 and she was no where to be found and didn’t answer the phone the other guy was asleep in the lobby. Pretty bumbed I booked there for the pool this time. "

"Clean room, front desk staff was very friendly, the fireplaces do not provide any heat, quick and easy ride to Loon"

"Great stay. Love the outdoor hot tub."