鄰近伯明翰懷特威克莊園酒店 | 熱門伯明翰懷特威克莊園住宿限時優惠每晚可低至 HK$431

「The customer service was not good, the communication was hard and the staff was not welcomming」

「Very tired and In need of refurbishment , blocked sink, no door handle on the bathroom door, no remote for the TV, cigarette stub left on the carpet, carpet had stains, only 2 pillows provided and were flat, window closed and still allowed breeze to come in. A very unpleasant stay, we left in the evening to stay at another hotel」

「We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

「👍」

「Fabulous friendly hotel. I'll definitely be back」

「Nobody told me there's activity beside Hotel. All road block and we can't access to hotel after dinner. The road resume almost at 10pm and we spend 2 hours wait outside. Its troublesome to my family. I must complaint to IHS office for the negligence of Hotel staff.」

「Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. 」

「It was amezing」

「1. Close to uni 2. 」