William Kain Park

Great staff! Manny was the best!

The parking situation is not ideal with th3 garage closest to the hotel closing at a specific time. That also wasn't specified in rhe reservations. I would also call out the next closest one is almost three blocks down the street. Lastly the bed experience for a resort hotel was not the greatest nor the pillows. Overall decent location, but parking, bed, and pillows need an upgrade.

RIU has a quick and efficient system for storing luggage for travelers arriving prior to check in. We did have to stand in line twice in order to check in partly because the online check in process was nonfunctional. However, we were able to access our room prior to 3 PM which was very helpful since we were traveling with children. The staff was friendly and the rooms were clean if slightly small and basic. The location is great for proximity to Times Square, theaters, and restaurants without much noise. Breakfast is included and is delicious and efficiently managed by hotel staff. Prices listed in Expedia are useful for a relative ranking between different hotels but do not reflect what you pay per night. Our basic room was a little over $500/night including various fees and taxes, significantly more than you might expect from the Expedia listing.