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Genetti Hotel, SureStay Collection by Best Western

2.5 star property
Guests can savor American cuisine at Windows on 4th restaurant, then relax by the seasonal outdoor pool or take a peaceful stroll through the garden

Choose dates to view prices

Located in the city center, Genetti Hotel, SureStay Collection by Best Western offers free daily breakfast. Enjoy a seasonal outdoor pool with sun loungers, a garden, and a terrace. Guests appreciate the convenient parking and helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is HK$905
HK$1,004 total
includes taxes & fees
26 May - 27 May

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About this property

Genetti Hotel, SureStay Collection by Best Western

  • Hotel in the city centre
  • Take advantage of a free breakfast buffet, a corner/local shop and dry cleaning/laundry services at Genetti Hotel, SureStay Collection by Best Western. The on-site American cuisine restaurant, Windows on 4th, offers breakfast, dinner, light fare and children's meals. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Express check-out, a TV in reception and a vending machine
    • A lift, a billiards/pool table and a 24-hour front desk
    • Guest reviews say great things about the breakfast, convenient parking and helpful staff
  • Room features
  • All 208 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with free toiletries and hairdryers
    • Flat-screen TVs with cable channels
    • Fridges, microwaves and coffee/tea makers

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The price is HK$876
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 26.5, per pet, per night, plus a deposit of USD 26.5 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
3 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.6 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 26.5 per night
  • Pet fee: USD 26.5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Genetti Hotel, SureStay Collection by Best Western have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Genetti Hotel, SureStay Collection by Best Western?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Genetti Hotel, SureStay Collection by Best Western on 26 May 2026 start from HK$905, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Genetti Hotel, SureStay Collection by Best Western pet-friendly?

Yes, Genetti Hotel, SureStay Collection by Best Western allows dogs (limit 3 total). There's a deposit of USD 26.5 per night and a fee of USD 26.5 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Genetti Hotel, SureStay Collection by Best Western?

Self-parking is free at this property.

What time is check-in at Genetti Hotel, SureStay Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Genetti Hotel, SureStay Collection by Best Western?

Checkout is at 11:00 AM.

Where is Genetti Hotel, SureStay Collection by Best Western located?

Located in the heart of Williamsport, this hotel is steps away from Williamsport/Lycoming Chamber of Commerce and Community Theatre League. Lycoming College and Market Street Bridge are also within 10 minutes.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Amenities

9.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 622 out of 1010 reviews
Rating 8 - Good. 222 out of 1010 reviews
Rating 6 - Okay. 98 out of 1010 reviews
Rating 4 - Poor. 46 out of 1010 reviews
Rating 2 - Terrible. 22 out of 1010 reviews

Reviews

Verified

10/10 Excellent

Dmitrii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stuff, interier, clean room, free parking
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jill

Liked: Cleanliness, amenities
Room was good and clean staff was very helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel with a lot of history and a great staff. Good vibes. Highly recommended!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, great breakfast and perfect location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities
Room was clean.
Stayed 1 night in Mar 2026
Verified

8/10 Good

MItch

Liked: Cleanliness, amenities, property conditions & facilities
Staff were organized and and very helpful. Their attitudes were very positive and uplifting.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Although this is a old hotel, it is amazingly clean. The staff could not be friendlier and quite honestly one of the best breakfast you can get in this type of price range. They put Hampton Inn in the Marriotts to shame!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
We have been going for 4 years now. Prices are always good and is always clean and friendly. We do wish they would bring back the rubber ducks though.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities
Rooms very clean. Great breakfast buffet that is included with stay.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Titus

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly, and the room clean. If you're looking for modern convenience, this is the wrong hotel for you. If you're looking for historic charm, then this is it. Currently undergoing more renovations so they're even more historic. I love history and loved the room! Great view of the city too.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Donna

Liked: Cleanliness, amenities
Everything was great. Very friendly staff! Wonderful breakfast. Could use warmer blankets.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michael

Clearly an old building but in generally good repair in a central location and with very good rates. The best breakfast buffet of ANY hotel anywhere!
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Jordan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Check in was easy, staff was helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities
Clean room. large room with sitting area. Hot breakfast included. Staff very pleasant.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good location, close to several food and coffee options
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Historical bldg… centrally located. Have stayed here many times. Very friendly staff!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent as we had to change rooms because the room they gave us was so cold when we checked in and wasn't warming up. So no problem, they gave us another room which was very warm and actually larger than the first room. Quiet hotel and the bed was comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Only had interaction with front desk staff and they were so helpful and pleasant! Will be staying again when my son graduates.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh food. Amazing service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at such a historic hotel with stories that the staff shared with us, and that it was in downtown and so easily walkable to sights
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, amenities
Lovely spot!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The staff were very nice. I loved the history and charm of this hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for events.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Location, breakfast included, friendly staff.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

John

Liked: Amenities
Close to I-180. Pleasant “retro” style and quiet.
Stayed 1 night in Sep 2025