"I first stayed in this historical hotel 3 years ago with my 88 yo mother and the place was fantastic. Well, all I can say is this hotel has fallen from its way. No daily room service, no replenishment of water, coffee, or towels. Expect to spend a premium price for not so premium services. Parking is $54 a night and the valet attendants expect a tip, which I provided when the services were adequate. Expect dirty hallways with dirty dishes and laundry bins right out your door. Expect a dirty pool area in the morning to look at as well. Im sorry but this hotel is filthy. I've stayed three years in a row but never again. The hotel operator, I swear, was trained in handling irate guests. Nice work Menger staff, you just lost a customer forever. Skip this place and book the Crocket Hotel right next door. Better restaurant, better bar and a staff that will go out of their way to make you happy. And did I mention the Menger restaurant closes at 8pm with no morning coffee service. Just an extremely crappy stay!"
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