What a gem! I was so sad to leave the property! Everyone was so charming, the facilities were stunning and the art pieces surrounding the property were magical! Marco was the first person we met on a rainy night and he could not have been more gracious!
We stayed in one of the cottages and it was such a beautiful ambiance! I will recommend this property to everyone!
I would love to see just a few more dining options rather than only Michelin-level opportunities since you never want to leave the property, but you want some “comfort foods”. Just a suggestion!
We will be back!
katherine
2024 年 4 月入住 2 晚
4/10 很差
Rosanna
与配偶出行
2024年04月2日
满意:清洁度
不满意:住宿条件和设施,服务设施
Overpriced for what it is, very inconsistent staff (some are wonderful, some very rude) and parking is difficult. We also ordered room service on our first time, waited 55 minutes for microwaved macaroni cheese that we immediately had to send back as it was completely inedible, there was no discernable pasta it was like mashed potato. No offer to recook it, just the staff member who collected it from our room said "I know it's awful, it's like soup, I don't know why they keep serving it". We definitely wouldn't return.
Rosanna
2024 年 3 月入住 2 晚
10/10 超赞
Patricia
与配偶出行
2024年04月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was absolutely beautiful and the staff very friendly and helpful. The sitting areas in the lobby are so very nice. Its a place where you can stay in the hotel all day if you feel like relaxing. It is really a great option in the Lake district. We loved it.