The hotel itself was tidy and conveniently situated in the city. However, there was a persistent issue with homeless individuals approaching guests near the entrance. Despite being a silver member, I wasn't provided with complimentary water bottles and had to inquire about purchasing them, leading to a 15-minute wait for the manager to address the matter. The breakfast experience fell short of expectations, which was a significant factor in choosing this hotel. Despite advertised service until 10:30 am, food availability was inconsistent, with no replenishment of items like eggs and bacon once depleted. Additionally, breakfast service ended abruptly when food ran low, with guests being turned away before the scheduled closing time.