Expedia TOTALLY MESSED UP our reservation, despite 3 calls we made before check-in. Your "offshore/remote" reservationist gave us the WRONG HOTEL... about THREE MILES AWAY from the hotel Expedia told us we were confirmed in... near the hospital we needed for my surgery an hour after arrival. TOTAL NIGHTMARE!!! DONE WITH EXPEDIA!!!
ARNOLD J
2024 年 4 月入住 1 晚
10/10 超赞
Esther
团体旅客
2024年04月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I can't express in words the staff were beautiful and just so pleasant and nice. Very welcoming. This was definitely a pleasure staying at your establishment.
Esther
2024 年 4 月入住 1 晚
10/10 超赞
karen
2024年04月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was ever close to the highway
karen
2024 年 4 月入住 2 晚
8/10 还可以
Janet
与家人出行, 商务旅客
2024年04月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean. Quiet, despite being right beside I-40. Staff was very friendly and helpful.
Janet
2024 年 3 月入住 1 晚
8/10 还可以
Lillie
与家人出行
2024年03月17日
满意:清洁度、员工和服务、服务设施
I might be over reacting but when we arrived there were several people outside the hotel witg their clothes and bed linens I mean a lot of items, so I was not sure if there were bums hanging around or what. When we got to our room and walked out of the side entrance looking to our right were a bunch of clothes, linens, shoes and other personal items, but after a while they were gone.But te staff was really kind and accomodating. The hotel was clean and the room was nice except for a broken shade that would not go all the way down.
Lillie
2024 年 3 月入住 1 晚
8/10 还可以
Mark
与配偶出行
2024年02月29日
满意:清洁度、员工和服务、住宿条件和设施
The rooms were clean & the breakfast served in the morning was exquisite
Mark
2024 年 2 月入住 3 晚
6/10 一般
Cindy
2024年02月25日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
The insulation in the rooms were terrible. You can hear people talking out in the hallway all night and the guest above my head were walking really heavy in addition, the traffic was noisy. Also, the breakfast was very limited.
Cindy
2024 年 2 月入住 3 晚
8/10 还可以
Bruce
2024年02月19日
Bruce
2024 年 2 月入住 2 晚
6/10 一般
Sacita,United States
2024年02月18日
满意:清洁度、员工和服务、住宿条件和设施
On the app I put 6 people and this hotel doesn’t host for 6 people. We had to get a rolling bed in the room.